Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 18, 2023 at 5:46 pm #1425934
    Karin_Tara

    I´m a little desperate and have not much fun anymore , creating 5th website with Enfold. This all never happened to me. :(

    1) MEDIA ELEMENTS:
    it started with the media elements reproducing themselves, so I had them 4 or 5 times in the library.
    I cleared it. But now some of them are showing just a blue question mark instead. But not from the beginning on and not within the last two weeks. Now the started again with this vanishing and leaving a question mark. As it was already working I am running out of ideas …..

    2) SITE CRUSHES before saving changes:
    really annoying .. you do a lot of changes or even just a little color change, but before the change is saved the site crushes and I can start from scratch.
    I asked my IT man who does hosting etc, he sees no problem.

    As I never had these problems before, I guess there is something really wrong on this new website and it is very, very difficult for me to set it up.

    Hope you can help!!

    November 19, 2023 at 3:49 pm #1425982
    Mike

    Hey Karin_Tara,
    Your blank media library items are pointing to a server error 500:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    I’m not sure if this is only a server error or if a plugin is also playing a role, try asking your webhost to review your server logs and the error.
    I see from your site health panel you cound try improving these options:
    PHP max input variables 6000 ▸ 10000
    PHP time limit 200 ▸ 600
    Max connections number 200 ▸ 1000
    I see that you only have 5 pages, and no posts or portfolio items and your small homepage loads slowly, perhaps this is related to your plugins, try disabling all of theme and see if you still have issues.
    I disabled your Classic Editor plugin and Disable Gutenberg plugin, and enabled the Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor option.

    Best regards,
    Mike

    November 20, 2023 at 7:02 pm #1426097
    Karin_Tara

    Hi Mike!
    Thanks for your reply.
    I kind of deactivated now all plugins – especially all WPML ones.
    Will observe it the following days and maybe get back to you then.

    November 21, 2023 at 9:16 am #1426123
    Rikard

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

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