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  • #1468145

    Only 13 sections out of 21 sections are displaying on https://heineseeds.com/hybrids. This was not an issue until I made some updates the other day. but now when I view them on a desktop, 8 grid rows will not display. they are showing on mobile.

    this makes no sense to me. my updates consisted of adding a button to each cell. 3 cells per grid row. 20 grid rows… so 60 buttons. each button links to a different pdf in the media folder on the site.

    my server claims the issue must be with the theme and layout. but the first 12 grid rows show just fine… and the others were all created by copying the previous grid row, and changing the contents of the cells.

    some please help me figure out how to get it to display properly.

    #1468152

    Hey Christy,

    Could you post screenshots highlighting the problem please?

    Best regards,
    Rikard

    #1468206

    https://heineseeds.com/wp-content/uploads/2024/10/screencapture-heineseeds-hybrids-2024-10-01-11_56_17.png

    I screen shot the whole page on this. I tried to screen shot my avid editor whole page… but it will not allow it since it is way too long…

    #1468207
    #1468208

    I have created a page 2 of the hybrids that shows the missing grid rows… but this is only a temporary solution for my client. we want the original page to work properly

    #1468211

    Hi,
    The screenshorts of the backend looks like you have made the bullet points bold, perhaps with the “strong” tag, or perhaps another tag like “div”
    Screen Shot 2024 10 01 at 2.17.33 PM
    You write:

    the 12 grid rows show just fine… and the others were all created by copying the previous grid row, and changing the contents of the cells.

    It is possible that while you changed the contents of the cells you accidentally removed a closing tag and now the page is broken. Please check each one of the text elements in the “text mode” not “visual” so you can see the tags and try to fix the missing tag.
    Note that if you copy text from another site and paste it into a text element in the visual mode, many times this will also copy HTML tags that you can see in the “text mode”, if allowed to stay these can cause unclosed tags that can break the page.

    Best regards,
    Mike

    #1468213

    thanks.

    I was able to go into each text box. high light the text, hit the clear format button, and then save. the text was set to be an h5 and bulleted… there should have been no other tags in the text…

    once I did that for all 60 text boxes, and updated the page, it worked again.

    thanks so much. I was at a loss. some of the text was copied from an email.. but I have no idea which text it was. so I simply did it for every one of them.

    #1468230

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘13 of 21 sections on a page showing on desktop’ is closed to new replies.