Hello Yigit,

Can you please answer me? My work has stopped as I need to get to the settings, I need to change the analytics plus the font, plus I’m redesigning the site. And I can’t do anything because of this issue.

I’m glad you hijacked my topic :)
But please post the solution here when you find it.

I’ve also tried adding the following code found here: https://kriesi.at/support/topic/change-main-product-image-using-thumbnails-beneath/

function add_custom_target(){
?>
<script>
jQuery(document).on('mouseenter','.thumbnails .zoom', function(){
var photo_fullsize = jQuery(this).find('img').attr('src').replace('-200x300','').replace('-169x300','').replace('-300x111','').replace('-300x200','').replace('-214x300','').replace('-300x169','');
jQuery('.woocommerce-main-image img').attr('src', photo_fullsize);
return false;
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_target');

nevermind, found a problem.
it is actually making the full width submenu act strangely in desktop mode.
Is isn’t letting it go to the full width of the container anymore and is smushing it inward.

http://www.chevysminnesota.com/menu/classics/

Thanks for helping

DONE!!!

Ok, so this might work – I added it into the home page as the first item because I’m using a fullwidth easy slider. It appears at the very top before scrolling and then jumps down to below the logo and header as scrolling starts. Is there a way to have it below the logo and pancake menu at all times? I’m putting a link in the private area so you can see what we have – working on another option as well with a widget but it’s buggy (grabbing some content from the footer). thanks again!

Thanks Ismael. Much appreciated.

It’s working now but just 2 more things.

1. It doesn’t stop on click of the close button (located at the top-right of the ajax portfolio item content).
2. In a particular item(see private content) on page 1, i’m experience audio overlapping issue (first song doesn’t stop playing when another play button is clicked) when i use multiple audio shortcodes.

Could you help fix this..

Your support has been great and patient very very helpful. Thank you in advance.

• This reply was modified 9 years, 10 months ago by adotopanuga.

I am doing a complete 360 turn around on not being happy with your support services.

You made genuine and timely attempts at resolving the issues. Thank you.

We tried so many steps and as such I am not completely sure which of the steps fixed the issues, and so I unfortunately don’t have any proper technical solution to share with other users.

While this issue was going on, there was a very recent WP 4.5.1 Maintenance Release update that alluded to “..an incompatibility between certain Chrome versions and the visual editor “. Did this have any unintended effect on the Avia Layout Builder or Advanced Layout Editor functionality ?

If “Kriesi’s support” group know what the exact issues and solution was, please post here for other users of your theme. It’ll help avoid a lot of needless flaming and frustration on your forums.

But please stop suggesting the generic solutions of “install, uninstall, hard refresh, wait, wait, lather rinse and repeat solutions”. You have a great theme and your developers are obviously very smart folks – you can do much better.

If the issues are with upstream software code (WP, PHP etc) an appropriate response will be something like ….
“…Yes we are aware of some of these issues and we are working fast and furiously on it and waiting for upstream to fix bug <insert URL to bug XYZ123> ….. Please don’t make too many drastic changes to your site as, this further confuses issues. We will keep you posted. Thanks – Kriesi’s support”

Thanks for working with us on this.