Thanks, Rikard.

I ended up disabling the “Optimize CSS” option in the Autoptimize plugin that we had running on the site, and that seemed to do the trick. Thought you’d be curious to know!

Hello, I added that code but nothing has changed really. The widget is not in the top left and it is still duplicating the first widget. Please advise

This response is completely meaningless and tells me nothing! Please respond to my specific requests that I have been making over this entire topic string, particularly the last 2 posts. As for your most recent response, please use the numbers to the questions below to respond to each one individually:

1) Are you referring to the fact that I can’t get to the URL you provided?
2) Is that link the solution to the menu problem? If not, what is the link?
3) What exactly do you mean “Since it is not accessible, styles are not being applied. That is the cause of the issue”?
4) What are the “permissions” you claim need to be addressed to resolve (what I think is an Enfold Theme) problem, and how do I describe the problem to my host provider?
5) When can I expect your “teammates including our devs” to weigh in with a solution to my inability to login to Kriesi support? I received the following in a separate email:

Hi Emperor_T,

This notice confirms that your password was changed on Support | Kriesi.at – Premium WordPress Themes.

If you did not change your password, please contact the Site Administrator at
(Email address hidden if logged out)

This email has been sent to (Email address hidden if logged out)

Regards,
All at Support | Kriesi.at – Premium WordPress Themes

Big surprise – I still can’t login!!!!!! Was I supposed to be rpovided with the new password you seem to be saying you set up for my login? If so, I sure don’t have it. I tried logging in with the passowrd I had attempted to set, oh, about 12 posts ago, but no luck.

My frustration with your lack of help and your unclear and unhelpful response, coupled with your attempt to shift responsibility to my host provider without giving ANY explanation of what the problem is, has reached insanity level. I cannot believe how poor Kriesi’s support is, and I am just screwed – I have invested hundreds of hours on my current website using the Enfold theme, and to convert it to something else would mean hundreds of more hours. As a paying customer, I should be getting the support I need on YOUR theme to make it work correctly. You completely ignored my reference to the EXACT same problem that I reported in the past, which you fixed with a combination of settings and CSS code. I am 99.9% certain this is an Enfold theme problem, not a host problem, and you need to prove to me what the real problem is before I will contact my host provider. It is also inexcusable that I can’t login to Kriesi support, and that there seems to be no escalation avenue for a problem that is almost 30 days old and you have done NOTHING to resolve.

ok so i should remove that specific css code or should i just try to upload a smaller image? I tried to upload a smal image but it looks awful.

I cant find exactly that code in my css, only some of it. my ccs looks like this:

#top .flag-dansk {
background: url(‘http://zorbas.synology.me/wordpress/wp-content/uploads/2016/12/dansk-flag.png’) center center no-repeat !important;
height: 18px;
width: 50px;
text-indent: -9999em;
}

#top .flag-svensk {
background: url(‘//zorbas.synology.me/wordpress/wp-content/uploads/2016/12/svensk-flag.png’) center center no-repeat !important;
height: 18px;
width: 50px;
text-indent: -9999em;
}

#top .flag-dansk a,
#top .flag-svensk a {
display: block;
}

.custom-tag {
padding: 5px;
background-color: rgba(0,0,0,0.5);
}

#top .widget_nav_menu {
padding-top: 0;
}

.sidebar_left {
-moz-box-shadow: inset -8px 0 20px -10px rgba(0, 0, 0, 0.2);
-webkit-box-shadow: inset -8px 0 20px -10px rgba(0, 0, 0, 0.2);
box-shadow: inset -8px 0 20px -10px rgba(0, 0, 0, 0.2);
}

.sidebar_left .inner_sidebar {
margin-right: 0 !important;
}

.sidebar_left .widget_nav_menu ul li a {
border: 1px solid #e1e1e1;
border-right: 0;
border-left: 0;
margin: 0 0 -1px;
padding: 12px 16px !important;
text-align: left;
}

.sidebar_left .widget_nav_menu ul li:first-child a {
border-top: 0;
}

@media only screen and (max-width: 767px) {
.progressbar-title {
font-size: 11px;
}
}

@media only screen and (max-width: 767px) {
.av-catalogue-content p:last-child {
font-size: 11px;
}
.av-catalogue-image {
float: none;
margin-left: auto;
margin-right: auto;
display: block;
}

.responsive .tabcontainer .tab_content {
padding: 0 5px;
}

.av-catalogue-content p {
font-size: 10px !important;
}
}
.avia_message_box_content {
margin-left: -8px;
margin-right: -8px;
}
}
.page-id-3665 #element_avia_17_1 {
width: 100%;
margin-left: 0;
}
.av-catalogue-content {
padding-right: 0px;
}
.avia-testimonial-image {
float: none;
margin: 0 auto 0px auto;
}
.avia-testimonial-meta {
margin-left: 0;
text-align: center;
}
/*
.avia-testimonial-meta {
left: -25px;
}*/
.lch-progrees-bar {
padding-right: 0px;
margin-right: -0px;
}
@media only screen and (max-width: 989px) and (min-width: 768px) {
.lch-progress-bar {
padding-right: 0px;
margin-right: 50px;
}}
@media only screen and (max-width: 767px) {
.avia_textblock {
line-height: 37px;
}

h1 {
line-height: 60px;
}

.fb-page.fb_iframe_widget,
.fb-page.fb_iframe_widget span {
position: static !important;
width: 100% !important;
}

iframe {
width: 100% !important;
}
}
.page-id-3647 .sidebar_left #nav_menu-4{
display: none;
}
.page-id-3650 .sidebar_left #nav_menu-4
{
display: none;
}
.page-id-3653 .sidebar_left #nav_menu-4{
display: none;
}
.page-id-3656 .sidebar_left #nav_menu-4 {
display: none;
}

/*
@media only screen and (max-width: 767px) {
.responsive .avia-grid-testimonials .avia-testimonial-meta {
margin-left: 130px;
}}*/

@media only screen and (min-width: 768px) {
.home #av_section_2 .entry-content-wrapper {
display: -webkit-flex;
display: flex;
flex-direction: row;
}

.home #av_section_2 .entry-content-wrapper .iconbox,
.home #av_section_2 .entry-content-wrapper .iconbox_content {
height: 100%;
}

.home #av_section_2 .entry-content-wrapper .iconbox_content {
padding-bottom: 0;
}
}
.home #av_section_2 .entry-content-wrapper .iconbox_content {
padding-bottom: 30px!important;
}
.home #av_section_2 .entry-content-wrapper .iconbox_content .avia-button-center {
position: absolute;
bottom: 0;
transform: translateX(-50%);
left: 50%;
width:90%;
}
@media only screen and (max-width: 767px) {
.av-catalogue-price {
font-size: 11px;
position: relative;
}

.av-catalogue-title {
font-size: 11px;
line-height: 1.5em;
}
}`

• This reply was modified 8 years, 10 months ago by lech07.

Hi Andy!!

I created a gorgeous way to have the categories on top on the Shop page (without using the ALB)! I added a Masonry element with selected images for each category and it looks divine!!

Check it out! http://bodasyweddings.com/shop/

I may test conversion down the road with your suggestion as well.

Thank you!!! :) (and thank you for the most magnificent theme ever!!)

Warmly,

Havi

Hello!
I’m sorry, topic not closed yet!
I just noticed that when you roll over my Portofilio items (submenu) if the mouse comes from above no problem (and the items get hoghlighted) but if you approach from the bottom NONE of the submenu items can be clicked properly and link is always on the second main menu item (Visual diary).
Could you please check it out and tell me how to make it work?
Thank you!

Thanks for that Rikard! The top menu is now fixed, but the footer menu still disappears and doesn’t wrap to new lines when the window is resized. See here: http://www.digitalprosperity.com .

Any help?

Thanks,
– James.