Hi,
Typically updating from v4.x to v7.x should cause no major issues as the theme is backward compatible, but if your child theme has any customized elements, or a header.php or footer.php, these will cause issues, and should be removed first.
Updating via FTP by overwriting the theme files will also cause issues as older files will be left behind, updating by uploading the theme as “new” in the WP backend is safer as WordPress removes the old directory and then adds the new directory.
I have not seen an issue where an update lead to the shortcodes showing (e.g. [av_textblock]), do you see the shortcodes on the frontend or in the backend in the Block Editor? Pages & Posts created with the ALB (Advanced Layout Builder) should not be opened, edited, or saved with the Block Editor, always edit ALB pages with the ALB editor. Also don’t use any other builders like elementor, beaver builder, visual composer, etc.
Incremental updates is not needed as I have seen v3.x updated without issues. I recommend exporting your child theme settings for backup, and exporting the layerslider sildes. Then create a staging site to test the update on, this way your live site is unchanged while your issue can be examined. Ensure that your stagging site is not using a cache plugin or object-oriented cache from your server, or a CDN, as these may not show the updated site correctly.
The only issues that I find for Ninja Forms are old:
2015: https://kriesi.at/support/topic/customize-ninja-form-styling/
2016: https://kriesi.at/support/topic/enfold-ninja-forms-conditional-logic-problems/
2019: https://kriesi.at/support/topic/ninja-forms-not-working-after-latest-wordpress-update/
2021: https://kriesi.at/support/topic/ninja-forms-breaking-with-enfold/
Note that the layerslider has had many changes and you may need to edit your slides and resave the transforms and minor settings, there is nothing we can do about that, the layerslider doesn’t seem to be fully backward compatible.

Best regards,
Mike

Hey Swarez,
I see that you have a modified slideshow.php in your child theme, when I activate the parent Enfold v7.1.1 the test page loads correctly with the slider and all other elements. Try removing your custom slideshow.php from your child theme.

Best regards,
Mike

Hi,

Thank you for the update.

We modified the avf_social_icons_options filter a bit and moved it around line 64 of the functions.php file. We also added the social icon in the Enfold > Social Profiles panel. Please make sure to purge the cache before checking the page.

image host
Best regards,
Ismael

Hey Alejo Rotemberg,
We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey mshane,
Envato (Theme Forest) stopped using the API a few years ago, now they use a Token, but you can not use the Token with your version so you will need to manually update, then set up the Token and next time you can update in the theme panel. We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Thanks for your patience, I believe that it is sorted out now, clear your browser cache and check.
This is the code that I added:

function custom_offset_script_with_width() { ?>
    <script>
(function($) {
  $('a[href*="#next-section"]').click(function() {
  	var width = $(window).width()
      	if ($(window).width() < 768) {
        $('html,body').animate({
          scrollTop: $(this).offset().top - 100 //offsets for mobile fixed header
        }, 1000);
        return false;
       } else if (width >= 768 && width <= 1366) {
        $('html,body').animate({
          scrollTop: $(this).offset().top - 75 //offsets for tablet fixed header
        }, 1000); 
        return false; 
      } else {
      	$('html,body').animate({
          scrollTop: $(this).offset().top - 50 //offsets for desktop fixed header
        }, 1000);
        return false;
      }
  });
}(jQuery));
</script>
<?php
}
add_action('wp_footer', 'custom_offset_script_with_width');

Best regards,
Mike

Hey Christian,
Where are you trying to upload fontawesome?
Typically you do not upload fontawesome, it is not compatible with the theme font manager and will not show in the ALB icons.
So you need to sign up here to get your “Kit”
Then you will get a code like this to put in your header: <script src="https://kit.fontawesome.com/244e4f20aaa.js" crossorigin="anonymous"></script>
add it to the end of your child theme functions.php file in Appearance ▸ Editor in this function:

function Font_Awesome_7(){
?>
<script src="https://kit.fontawesome.com/244e4f20aaa.js" crossorigin="anonymous"></script>
<?php
}
add_action('wp_head', 'Font_Awesome_7');

be sure to change the link to yours.
Then choose your icon and make sure that you add a size to the icon code, for example <i class="fas fa-mug-hot fa-10x"></i>
and add it to your page.

See this documentation:
https://docs.fontawesome.com/

Note they also have a plugin, I have not tried it, see: https://docs.fontawesome.com/web/use-with/wordpress

Best regards,
Mike

Hi,
Thanks for your patience, I see that you are forcing a fixed header for mobile which is not a theme option, which is ok, but the problem is that the solution is written in PHP, so the avf_header_setting_filter is applied in PHP before the page is rendered, so it can’t directly detect the screen size. (PHP runs server-side, screen width is only known client-side in the browser).
If the above solution worked for you then try also adding this to your functions.php file:

add_action('wp_head', function () {
    ?>
    <style>
        :root { --scroll-offset: 48px; }
        @media (max-width: 767px) {
            :root { --scroll-offset: 80px; }
        }
        @media (min-width: 768px) and (max-width: 1023px) {
            :root { --scroll-offset: 64px; }
        }
    </style>
    <script>
        (function($){
            $(function(){
                if (typeof avia_header_scroll_offset !== 'undefined') {
                    var offset = getComputedStyle(document.documentElement)
                                 .getPropertyValue('--scroll-offset');
                    avia_header_scroll_offset = parseInt(offset, 10);
                }
            });
        })(jQuery);
    </script>
    <?php
});

If this doesn’t work then you should remove both and use javascript, let us know.

Best regards,
Mike

Hey Pam Haskell,
I would not expect issues with updating, but you will need to do it manually and then update your PHP to v8
I recommend creating a full backup of your site including the database with your webhost tool, and not a plugin.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hey Claude Michaud,
To update your version of Enfold, first you need to remove your custom header.php and footer.php from your child theme, then you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike