Viewing 30 results - 1 through 30 (of 19,515 total)
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  • #1490057

    Hey Alex,

    Are you running the stand alone version of LayerSlider? If so, then make sure to deactivate the bundled version under Enfold->Layout Builder.

    Best regards,
    Rikard

    #1490032
    Alex Morrison
    Participant

    When installing a LayerSlider, the “Previous” and “Next” arrows are all wacky.

    This issue isn’t occuring within the editor and LS preview, only on the front end of the site.

    My suspicion is an Enfold / font conflict, but I haven’t been able to nail it down.

    Here’s a page with the LS: https://yourmovecollective.org/test/

    • This topic was modified 5 days, 3 hours ago by Alex Morrison. Reason: grammar
    #1489876

    Hi,

    It’s actually good to disable lazy loading for elements that affect LCP because lazy loading can delay their appearance. In this case, it’s already handled correctly, so there’s nothing you need to do for this part.

    For the fetchpriority issue, if you’re using Image layers in the Layer Slider, go to Layer Settings > Attributes > Custom Attributes tab of the layer, then add fetchpriority as the attribute and set its value to high. The following article should explain what this attribute does.

    https://addyosmani.com/blog/fetch-priority/

    Best regards,
    Ismael

    #1489871
    Valerie
    Participant

    Hello Support! I deleted the link in a text box, but after reloading the page the cursor still shows on hover but clicking it doesn’t go anywhere. How can I get the cursor to go away? Thank you. Valerie

    #1489794

    Hi,

    Thank you for the update.

    The page speed reports clearly point to the Revolution Slider as the cause of the LCP issue, so it’s definitely the reason for the decreased score. On the second site, you’ll notice there is no LCP issue because the Revolution Slider only contains static images, without moving parts or animations, unlike the first site, which uses complex slides and effects.

    This is the LCP report — note the element sr7-module#SR7_31_1.

    LCP request discovery
    Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loadingLCP
    lazy load not applied
    fetchpriority=high should be applied
    Request is discoverable in initial document
    sr7-module#SR7_31_1 > sr7-content > sr7-slide#SR7_31_1-130 > sr7-img#SR7_31_1-130-23

    Fixing this LCP issue should significantly increase the overall score. We recommend reaching out to the plugin developers for additional information about the issue.

    Best regards,
    Ismael

    PhatJ
    Participant

    Hi

    I am having an issue with the Background Video in the colour section.
    When the video finishes, it shows the opening frame.
    how do I get it to stop at the end frame?

    If I add the video in the advanced layerslider, it does not revert to the initial frame.

    I have both examples on the url given

    Thanks in advance for any assistance

    #1489670

    In reply to: Video on mobile

    Hi,

    Thank you for the inquiry.

    Unfortunately, videos in sliders or full-width sections are disabled on mobile devices by default, which is why a fallback image option is available. This fallback image will display on smaller screens in place of the video. If you really need to show the video on mobile view, try using the Layer Slider element. You can add a Video layer and set it as the background. Let us know the result.

    Best regards,
    Ismael

    #1489443

    Hi,

    Thank you for the update.

    Have you tried using the Fullwidth Submenu element? You can also create it manually above the current Layer Slider, but that would require some customization. Let us know if you have more questions.

    Best regards,
    Ismael

    #1489275
    fanlokbun
    Participant

    In layerslider I want a text box center. Whatever I do it snaps to the right of the page. There is only an Position left top option. How do I have a text box that I can position where I want it?
    Thanks

    #1489225

    Hi,
    Typically updating from v4.x to v7.x should cause no major issues as the theme is backward compatible, but if your child theme has any customized elements, or a header.php or footer.php, these will cause issues, and should be removed first.
    Updating via FTP by overwriting the theme files will also cause issues as older files will be left behind, updating by uploading the theme as “new” in the WP backend is safer as WordPress removes the old directory and then adds the new directory.
    I have not seen an issue where an update lead to the shortcodes showing (e.g. [av_textblock]), do you see the shortcodes on the frontend or in the backend in the Block Editor? Pages & Posts created with the ALB (Advanced Layout Builder) should not be opened, edited, or saved with the Block Editor, always edit ALB pages with the ALB editor. Also don’t use any other builders like elementor, beaver builder, visual composer, etc.
    Incremental updates is not needed as I have seen v3.x updated without issues. I recommend exporting your child theme settings for backup, and exporting the layerslider sildes. Then create a staging site to test the update on, this way your live site is unchanged while your issue can be examined. Ensure that your stagging site is not using a cache plugin or object-oriented cache from your server, or a CDN, as these may not show the updated site correctly.
    The only issues that I find for Ninja Forms are old:
    2015: https://kriesi.at/support/topic/customize-ninja-form-styling/
    2016: https://kriesi.at/support/topic/enfold-ninja-forms-conditional-logic-problems/
    2019: https://kriesi.at/support/topic/ninja-forms-not-working-after-latest-wordpress-update/
    2021: https://kriesi.at/support/topic/ninja-forms-breaking-with-enfold/
    Note that the layerslider has had many changes and you may need to edit your slides and resave the transforms and minor settings, there is nothing we can do about that, the layerslider doesn’t seem to be fully backward compatible.

    Best regards,
    Mike

    #1489222

    Dear Rikard,

    thank you for your reply and the references. We have already tried the suggested manual update steps (via FTP upload and also by uploading the theme as “new” in the WP backend). Unfortunately, both approaches completely break the site’s design:

    All content is displayed only as raw shortcodes (e.g. [av_textblock])

    Layout and styling are reset to defaults

    Rolling back to Enfold 4.8.6 immediately restores the correct design

    It seems that there is a major compatibility issue when updating directly from 4.8.6 to 7.1.2 on our setup. Could you please advise if there are intermediate update steps required (e.g. first upgrading to 5.x or 6.x before moving to 7.x), or if there are known incompatibilities between Enfold 7.x and WPML/Ninja Forms/LayerSlider that we should address prior to updating? If an incremental update path is necessary, we would kindly ask you to provide download links for the required intermediate versions (5.x and 6.x).

    Best regards,
    SH

    • This reply was modified 1 month ago by samholl.
    #1489206
    Oliver Rieger
    Guest

    Hallo lieber Theme Entwickler von Enfold,

    als Newbie versuche ich die Webseite von einer Arztpraxis wieder zum Leben zu erwecken.
    Dabei ist das Enfold aktiv und das damals wohl enthaltene LayerSlider-Plugin.

    Bei den vergangenen Updates durch den Entwickler (PMR) hat es die Editierbarkeit der Seiten durch den BlockEditor zerschossen.

    Wie können wir vorgehen?
    Ich würde gerne das Template weiterverwenden wollen mit dem integriertén Slider und den Preis con den Doktores bezahlen.

    Könnt Ihr mir das bitte anbieten ?
    Fragliche Seite
    http://www.praxis-woerth.de

    Grüße nach AT
    Oliver
    aus DE

    #1489138
    samholl
    Participant

    Dear Kriesi Support Team,

    we have recently taken over an older website that is still running Enfold version 4.8.6. Unfortunately, a direct update is not possible – the theme options display the message: “No updates available. You are running the latest version (4.8.6).”

    We have attempted to upload the latest version of Enfold via FTP, but this completely broke the site’s design. Could you please advise us on the correct procedure for updating from version 4.8.6 to the current release? A full rebuild of the site is not an option due to the project’s size and complexity.

    Additional details:

    WordPress version: 6.8.2

    PHP version: 8.3.25

    Active theme: Enfold Child Theme

    Parent theme: Enfold 4.8.6

    Key plugins: WPML + Add-ons, Ninja Forms + File Uploads, LayerSlider WP (active)

    Issue summary:

    Theme options show “No updates available. You are running the latest version (4.8.6).”

    Manual FTP upload of Enfold 5.9.x → site design completely broken (shortcodes not rendered, styles reset).

    Rollback to 4.8.6 resolves the issue.

    Thank you very much for your assistance.

    Best regards,
    SH

    #1489067
    Jacob
    Guest

    I am unable to get rid of this error that I am seeing at the top of my website. It is coming from Enfold theme, specifically the LayerSlider. I tried many things with the help of ChatGPT and am not getting any success… What can I do to get rid of this issue? The website is https://hawk-hub.com/

    #1488937

    In reply to: Plugin update

    Hey Maria,

    The Layerslider is bundled with the theme, it will be updated with the theme. Please update the theme to the latest version (7.1.2): https://kriesi.at/documentation/enfold/theme-update/

    Best regards,
    Rikard

    #1488930
    Maria
    Guest

    Hello,
    I’m helping to solve the problem with the slider on https://www.doktorweb.at/.
    I want to update the plugin LayerSlider WP but I cannot do it because only theme authors can update it. Read here: https://layerslider.com/how-to-update/
    Please update the plugin LayerSlider WP.

    Thank you!

    #1488902
    Maria
    Guest

    Hello,
    I’m helping to solve the problem with the slider on https://www.doktorweb.at/.
    In LayerSlider WP is not possible to edit the slider – it shows only a blank page with a possible update, so I guess this can be the problem.

    On the website https://layerslider.com/how-to-update/ is written that ‘Theme bundled versions of LayerSlider are updated by theme authors. ‘ so I’m writing to you to update the plugin.
    Thank you!

    #1488602

    first : i think the layerslider shortcodes will only work in different places – if you got the standalone layerslider registered.
    but even if you got one – i wouldn’t do that on performance reasons.

    But you can insert f.e. the shortcode for easy slider. You know how to style this easy slider on a page and get the enfold shortcode for that?

    Next idea is : use the enfold option to show a page as footer. Then you can style that page with all the enfold elements – and with sliders too.

    #1488514

    In reply to: Fullscreen slider

    Hi,

    Great! Glad to know you’ve considered using Layer Slider. Feel free to reach out if you have any more questions. Have a nice day.

    Best regards,
    Ismael

    #1488494

    I did activate the show advanced options button, but still my shortcode isn’t working.
    It just shows [layerslider id=”3″]
    Is there any other option to show a slider inside my Footer?

    #1488488

    In reply to: Fullscreen slider

    Hi Ismael,
    thank you for the information. I’ve decieded to work it out using Layer Slider.
    have a good start &
    ciao Andreas

    #1488423

    Hey H.O. GmbH,

    What you are looking to do will likely yield unexpected results, but you can copy the shortcodes of the layerslider by activating debug mode under Enfold->Layout Builder->Show advanced options.

    If your widgets don’t have any content, then they will be populated automatically by the theme.

    Best regards,
    Rikard

    #1488412
    H.O. GmbH
    Participant

    I want to add a Layerslider Slider to my Footer Widget column 3. It doesn’t work.
    If I don’t have anything inside my Footer Widget Column 3, there is automatically shown all my Categories of my Blog. Why?

    #1488336

    In reply to: Fullscreen slider

    Hi,

    Thank you for the confirmation.

    install a fallback-picture.

    Yes, the video will not display on mobile or smaller screens by default, which is why a fallback image is provided. Please refer to the screenshot below. If you need the video to display on mobile, try using the Layer Slider element.

    Screenshot-2025-08-21-at-10-43-21-AM

    Best regards,
    Ismael

    #1487582

    Hey Russell,

    Thanks for reaching out again.

    We can now see the video and can confirm that the scroll animations in the old site can be recreated with Enfold. You can apply these animations to Column elements, and they should be automatically triggered on scroll. You can also utilize the Layer Slider plugin, which is natively included in the theme, to create hero sections or sliders.

    Unfortunately, presale questions are one-time and can’t be continued like forum discussions. You will need to acquire a theme license and then use the purchase code to register an account on the forum.

    https://kriesi.at/support/register/

    Once registered, you can open a thread using this form: https://kriesi.at/support/forum/enfold/#new-post

    Let us know if there’s anything else we can help with.

    Best regards,

    Previous Reply:
    ============================================================================================================
    Thank you for your interest in Enfold.

    The videos are not accessible, so we’re not able to view them. In any case, the theme comes with built-in demo content, so you don’t need to start from scratch. You can simply import a demo and then incorporate your existing designs, images, and content to match what you have in mind. It’s very user-friendly, with plenty of customization options and a powerful Advanced Layout Builder where most of the content creation and site building will take place.

    If you have any questions or need help with development, feel free to reach out to us here in the forum — we’re happy to help.

    You can preview the available theme demos below.

    https://kriesi.at/themes/enfold-overview/

    To help you get started, please check out the documentation.

    https://kriesi.at/documentation/enfold/

    Let us know if you have any more questions.
    ============================================================================================================

    Best regards,
    Ismael

    Kati17
    Participant

    Hi,
    i have the problem with this website: berghof-agatharied.de

    The LayerSlider WP doesn’t works with the latest php-version. Only with php-version 7.4. not higher.
    The Theme Enfold is already updated to the latest version.

    Hope you can help.

    Best regard
    Kati

    Katy Maurer
    Guest

    Hi, our website uses Enfold version 4.8.7.1. Our LayerSlider is out of date and I can’t update it because it’s bundled with Enfold. If we decide to purchase/upgrade Enfold for our website, how would that update/change our website? Would it involve a lot of work redesigning/reconfiguring the appearance, widgets, and layouts?

    #1487100

    Hey plc_ratm,

    Thank you for the inquiry.

    Are you hosted on OVH? This is a known issue with demo imports on that specific provider. We have manually imported the content of the 2017 demo, including the theme options. Unfortunately, the images and the layer slider failed to import. You can now start editing the pages and replace the missing images with your own.

    Let us know how it goes.

    Best regards,
    Ismael

    #1486837

    Hi,
    I assume that you are referring to the Layerslider, it will not update on it’s own, only when the theme updates, please see our documentation here.

    Best regards,
    Mike

    #1486815

    Thank you Rikard for your reply.

    GPT 4o had told me that the only version that works properly is PHP 8.1, but only with some manual fixes, especially for the LayerSlider and WooCommerce modules, and that there are almost systematic critical errors with later versions (8.3–8.4).

    So can you confirm that this is not the case?

    Thank you for your help

Viewing 30 results - 1 through 30 (of 19,515 total)