Hey Markus,
It looks like your layerslider says “no video with supported format and MIME type found”

The console has the error :
Media resource could not be decoded.

On Chrome this error is not there,

So it seems that the Firefox browser can not decode this, you could try encoding it again, to correct the codec, it may not be a true mp4

Some browsers are more forgiving than others.

Best regards,
Mike

Hey Jak73,
When I check it seems to be working:

I’m not sure that I see a difference:

Best regards,
Mike

Hey michael_goering,
Thanks, these icons are colored, for fontello they need to be black and white only. If you want to use the css please convert to PNG.
I do see working icons in the backend:

that show on the frontend:

Best regards,
Mike

Hey alex,
Unfortunately the discount for Enfold expired 4 years ago, which all users were notified of in 2020.
The discount was only for customers that had bought with in a year (2019) your license looks like it is from 2015.
We have an exclusive contract with Envato (Theme Forest) and can not issue licenses or upgrade them.
Then good news is that with the purchase of a new license you will be eligible of 6 month of forum support, or a year with a small upgrade, which I recommend.

Best regards,
Mike

Hi,
This post is from the contact form, please log in to the support forum and open a new thread

Best regards,
Mike

Hi,
You can not use.otf or .woff, use must use iconfont which will only be black and white, no colors.
Please see this post, Guenni007 points out that Fontello is a bit picky about the compound paths and offers a solution.
He also offers a solution to use images instead of svg here.
Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.

Best regards,
Mike

Hey rixi,
Your footer height is set by the largest widget, Kontakt, that widget has two empty paragraph tags “p”, you may have used the “return” key, thus WordPress adds the paragraph tags.

try removing these.

Best regards,
Mike

Hi,
It looks like you are using v5.5, please update v6.0.8
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,

Thank you for the update.

We can’t see the screenshot, 404 error. Please try to add this script in the functions.php file to resize the tab section on page load:

function ava_custom_script_tab_section_resize() { ?>
    <script>
        (function ($) {
            $(document).ready(function () {
                var targetElement = $('a[data-av-tab-section-title="1"]');
                if (targetElement.length) {
                    setTimeout(function () {
                        targetElement.trigger('click');
                    }, 1000); // Optional delay to ensure other elements are ready
                }
            });
        }(jQuery));
    </script>
<?php }
add_action('wp_footer', 'ava_custom_script_tab_section_resize', 99);

You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey ausgesonnen,

Thank you for the inquiry.

You have to create an image for iOS devices that is at least 180x180px in PNG format. Name it apple-touch-icon.png, upload it to the Media Library, and add this filter to the functions.php file:

add_filter( 'avf_favicon_final_output', 'avf_favicon_final_output_mod', 10, 3 );

function avf_favicon_final_output_mod( $icon_link, $url, $type ) {
    $upload_dir = wp_get_upload_dir();
    $touch_icon_url = $upload_dir['baseurl'] . '/apple-touch-icon.png';
    $touch_icon_link = ' 	<link rel="apple-touch-icon" href="' . esc_url( $touch_icon_url ) . '">';
    return $icon_link . "\n" . $touch_icon_link;
}

Best regards,
Ismael

Hi,

Thank you for the update.

Where do you see the meta description? This the only meta description that we can see in the page:

<meta name="description" content="The War Horse is an award-winning nonprofit newsroom educating the public on the military through military news, forums, and writing seminars.">

And another for open graph meta, which is different from the meta description:

<meta property=&quot;og:description&quot; content=&quot;The War Horse is an award-winning nonprofit newsroom educating the public on the military through military news, forums, and writing seminars.&quot;>

Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Did you try the css code above?

#top #main #footer-page ul.avia-icon-list.av-iconlist-small li:before {
    background-image: url(/wp-content/uploads/2024/12/ProfoundPlanning_Stacked_White.png);
}

Best regards,
Ismael

Hey bdfuel,

Thank you for the inquiry.

You can manually add the html using a Text or Code block element. Example:

<div class="avia-author-book-container avia-column-gap-no">
<div class="avia-column avia-col-50 avia-top-column avia-element avia-element-1fbc302" data-id="1fbc302" data-element_type="column">
<div class="avia-widget-wrap avia-element-populated">
<div class="avia-element avia-element-41719f0 avia-widget__width-initial avia-widget avia-widget-jet-listing-dynamic-image" data-id="41719f0" data-element_type="widget" data-widget_type="jet-listing-dynamic-image.default">
<div class="avia-widget-container">
<div class="jet-listing jet-listing-dynamic-image">
                        <a href="https://demo.crocoblock.com/v2/only-books/book-authors/adiva-geffen/" class="jet-listing-dynamic-image__link">
                            <img width="100" height="100" src="https://demo.crocoblock.com/v2/only-books/wp-content/uploads/2022/04/Adiva_geffen-100x100.jpg" class="jet-listing-dynamic-image__img attachment-shop_thumbnail size-shop_thumbnail wp-post-image" alt="Adiva_geffen" decoding="async" srcset="https://demo.crocoblock.com/v2/only-books/wp-content/uploads/2022/04/Adiva_geffen-100x100.jpg 100w, https://demo.crocoblock.com/v2/only-books/wp-content/uploads/2022/04/Adiva_geffen-150x150.jpg 150w, https://demo.crocoblock.com/v2/only-books/wp-content/uploads/2022/04/Adiva_geffen-230x230.jpg 230w" sizes="(max-width: 100px) 100vw, 100px" loading="eager">
                        </a></div>
</div>
</div>
</div>
</div>
<div class="avia-column avia-col-50 avia-top-column avia-element avia-element-09dc9ac" data-id="09dc9ac" data-element_type="column">
<div class="avia-widget-wrap avia-element-populated">
<div class="avia-element avia-element-049d92b avia-widget avia-widget-jet-listing-dynamic-link" data-id="049d92b" data-element_type="widget" data-widget_type="jet-listing-dynamic-link.default">
<div class="avia-widget-container">
<h4 class="jet-listing jet-listing-dynamic-link">
                        <a href="https://demo.crocoblock.com/v2/only-books/book-authors/adiva-geffen/" class="jet-listing-dynamic-link__link">
                            <span class="jet-listing-dynamic-link__label">Adiva Geffen</span>
                        </a></h4>
</div>
</div>
<div class="avia-element avia-element-5b03505 avia-widget avia-widget-heading" data-id="5b03505" data-element_type="widget" data-widget_type="heading.default">
<div class="avia-widget-container">
                    <span class="avia-heading-title avia-size-default">1 books</span></div>
</div>
</div>
</div>
</div>

Then add this css code:

.avia-author-book-container {
    display: flex;
    flex-wrap: wrap;
}

.avia-column.av-ia-col-50 {
    width: 50%;
    padding: 10px; /* Adjust the padding as needed */
}

.avia-widget-wrap {
    display: flex;
    flex-direction: column;
}

@media (max-width: 768px) {
    .avia-column.av-ia-col-50 {
        width: 100%; /* Stack columns on smaller screens */
    }
}

You can use the 1/4 Column element for each author.

Best regards,
Ismael

Hi,
The team points to a FB issue that FB needs to correct: https://developers.facebook.com/community/threads/550478830783215/
As for adding target=”_blank” to your image, please include an admin login in the Private Content area so we can examime.

Best regards,
Mike

Hi,

But: Where do I enter “a custom class to the masonry : mixed-contenttype”

Try adding the custom class in the Advanced > Developer Settings > Custom CSS Class field.

declare “custom-links to those images ( video or website urls)”?

When selecting images for the Masonry Gallery in the Media > Library, there should be a Custom Link field, right on top of the Copyright field. Please check the screenshot in the private field.

Best regards,
Ismael

Hi,

Thank you for the update.

How can we share screenshots here ?

You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael