Hi,
Your support license is good until 2025-12-14 your update license is for life, you are using an old version so you may need to manually update.
To update your version of Enfold you may need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,

Thank you for the update.

The width of the tab section title is defined via css. You can override it by adding the following code to the Enfold > General Styling > Quick CSS field:

.av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
    width: 250px;
}

Best regards,
Ismael

Hey Giovanna,

Thank you for the inquiry.

Where can we check the issue? Please provide the site URL in the private field and provide screenshots using platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

We can’t login using any of the account above. Please check the info carefully. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,
Please include a screenshot and paste the image URL in your post so we can see what you see. I also don’t see a gap.

Best regards,
Mike

Hi,

How can I place the icon in the middle?

Make sure the background-position is set to center center, and adjust the value of the background-size property if you need to reduce the size of the images.

Example:

div[data-av_icon="\e804"] {
    content: " ";
    background-image: url(/wp-content/uploads/2024/12/Goering_Icon5_eKey_farbig_RGB.png) !important;
    background-size: 50%;
    background-repeat: no-repeat;
    font-size: 0 !important;
    background-position: center center;
}

Best regards,
Ismael

Hi,

Thank you for the screenshot.

The PDF button is now visible below the product image. Please check the screenshot in the private field. Did you figure it out?

Best regards,
Ismael

Hi,

Thank you for the update.

Yes, you should update the links and the image URL in every Code Block element with your own URL and author images. Unfortunately, there is no option for this by default, so you will have to edit the html manually.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you create a test page? Please provide the page URL so that we can inspect it.

— Unfortunately, there is no option to display a second image on hover. Implementing this feature would require custom modifications, which fall outside the scope of our support.

— To set a custom color for the button, you can add this css code:

.view-product-button a {
   color: red;
   background: blue;
}

Best regards,
Ismael

Hi,
For the css, each icon has a different code number, for your shield with the check mark it is \e802

div[data-av_icon="\e802"] {
	content: " ";
	background-image: url(/wp-content/uploads/2024/12/Goering_Icon1_eCheck_farbig_RGB.png) !important;
	background-size: contain;
	background-repeat: no-repeat;
       font-size: 0 !important
}

I adjusted your css and now it works.

Please review the thread on how to find the icon code:

Best regards,
Mike

Hey Tanja,

Thank you for the inquiry.

Yes, by default, WordPress applies srcset and sizes attributes to images, allowing the browser to select a more suitable thumbnail for different screen sizes. You can learn more about it here: https://developer.wordpress.org/apis/responsive-images/

Best regards,
Ismael