https://img.savvyify.com/image/0.y8XdM is the image my client took on his iPhone
Good afternoon. I am still getting this “missing image” icon with blank space on my iPhone 16.
Unfortunately so is my client that I built the site for. The site is now live at https://samsneadslely.com/
and I am at a loss at what to try…but it is definitely an issue. Please help!
It may be fine on an android but iphones show this issue.
Hi there! I use the same partner/logo element across different pages of my website and recreate it with the same parameters each time to look consistent. I just did this yesterday but noticed strange behavior on the new page. Specifically, the image border settings.
For example, the 7 logo element on this page respects the settings. Display border –> Yes, Style –> None, Padding –> 13 px left and right https://cerebralselling.com/salesacademy/
When I use the same settings on this page (https://cerebralselling.com/training/) the page looks correct when I’m logged in to my WordPress site or haven’t cleared the cache on my browser, but when I view the page in Incognito mode or after the browser cache is cleared, it’s as though the border settings have been cleared and the images sit right next to each other with borders. I’ve included a link to a sample image in the private content.
I have a cache plugin running (WP Fastest Cache) and noticed when I disable the plugin, the page renders fine. But reinstalling and enabling the plugin makes it come back.
Any idea why this would be happening or how to resolve for good?
-
This topic was modified 10 months ago by
dpriemer.
Hello,
I’m using the blog slider to retrieve the latest article in different pages.
Here you can see the page and here is the question:
I would like to have the title of each article ABOVE the image, not under, like it is now.
Is it possible?
Thanks
Hey clbdcnpafe,
Thank you for the inquiry.
We are not able to reproduce the issue on our end — the videos at the very end of the page displayed immediately on first load. However, we recommend relocating the gallery and the videos to the middle of the page to make sure that the script triggering certain animations is consistently executed. Enabling pagination for the gallery or reducing the number of images and making sure they are compressed can also help improve loading speed. Let us know the results.
View post on imgur.com
Best regards,
Ismael
Hello.
For over two years now, website visitors are experiencing a non-loading issue, namely video galleries often (if not always) failing to load properly on over 30 webpages all built with the same webpage template. All they see is a rectangle with no images (each with a video link) loading. They have to reload the page for the video images to appear, for example by pressing F5. And sometimes that does not work the first time; they have to keep on pressing F5 or using a given browser’s reload function. This happens in Windows and iOS environments with Chrome, Safari, Edge and other browsers.
Why is this happening and how can we resolve this problem?
I have included in the private section a link to a MSWord document with images showing the problem, a link to the webpage from which the images were taken, and a temporary username and password giving you Admin access to the website.
Thanks.
Hey rjalthar,
Thank you for the inquiry.
It seems to be an issue with the image overlay. Could you confirm the current version of the theme? Make sure the theme is updated to version 7.1, then try to temporarily toggle or disable the settings under Enfold > Performance > File Compression.
To fix the issue temporarily, you can add the following css code to disable the image overlay:
#top .image-overlay.overlay-type-image {
display: none !important;
}
Best regards,
Ismael
on blogs page after feature images its shiow big space
please check thes epages https://sunlithenergy.com/index.php/2025/06/10/difference-between-bess-and-ess/
Hi,
There is no problem with uploading images to Enfold, since it’s default WordPress functionality. If the plugin in question is handling images in a different way, then it’s up to them to include that in their code.
Best regards,
Rikard
Hey goldengate415,
Thank you for the inquiry.
We are not able to reproduce the issue on our end. Whenever the load more button is clicked, the new set of images is added to the lightbox group correctly. Please create a test page and provide the URL in the private field so we can check it further.
Best regards,
Ismael
Recently on my site, after updating to Enfold 7.1 (WP 6.8.1), I am seeing p tags getting added automatically. This should not happen. How do I stop this from happening? Here are 2 examples of this happening:
<p class=”ai-optimize-89″></p>
<p class=”ai-optimize-96″>
<style type=”text/css” data-created_by=”avia_inline_auto” id=”style-css-av-2w1fh1-60a2143162635ac4b509f8d4973bd200″>
.avia-section.av-2w1fh1-60a2143162635ac4b509f8d4973bd200{
background-repeat:no-repeat;
background-image:var(–wpr-bg-d2d137c8-5f7d-4d64-9d8d-23b56da50b14);
background-position:0% 0%;
background-attachment:scroll;
}
</style>
</p>
We’re using a divider with negative height to pull up the image over the green background. This works perfectly in Chrome, but in Firefox it doesn’t and the image starts below.
I tried solving this by removing the divider and putting the negative margin on the row itself. The vertical position of the image is fine in both Chrome and Firefox, but strangely enough the second column then starts all the way on the left disregarding the first column.
Any idea how to fix this?
Hi Mike,
Yes I want to load logos, I was at that time just test things out. Now that I have loaded the logos (one regular and one transparent) two things are happening.
1. I cannot get the logo size for the transparent logo to show as it does in the demo (using the suggested dimensions 340 x 156) and the logo is quite a bit smaller.
2. The “K” logo for Kriesi still appears when the user moves down the page. That logo is not even in the media library is there code get rid of that logo?
The images/files have been replaced with my logos with the same results, how does get Enfold to stop pointing to that “K” logo?
Regards,
David
Hi Ismael,
it is the befor-after image element. You can find a screenshot here: https://we.tl/t-z4XMfHaCla
Thanks for your support.
Best Goetz
Hi,
It displays the same as the original image, with the head slightly cut off. (see private field)
Best regards,
Ismael
Hi,
Glad that we were able to help, please note that in this code, the first class is the page:
.page-id-76
so it is only for this page.
the next class is for the first element on the page, which in this case is a column element:
.avia-builder-el-0
if you wanted to add this to multiple pages, you could add a custom class or ID to these column elements under “Developer Settings” on all of the pages.

When you add custom classes in the field you don’t need to add the “dot”, just the class name.
the third class is for the text block:
.av_textblock_section
and then the paragraph text in the text element:
p
Hopefully this will help, if it does let us know and we will close this thread.
You can always open a new thread in the future for further questions.
Best regards,
Mike
Hi,
The entire image is visible when we checked.
View post on imgur.com
Could you share a screenshot of the issue?
Best regards,
Ismael
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.av_minimal_header .avia-menu-fx {
display: block;
top: 155%;
width: calc(100% - 26px);
left: 13px;
}

Best regards,
Mike
Hey rixi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (min-width: 768px) {
#av_section_2 .flex_column_table .avia-button-wrap {
position: absolute;
bottom: 0;
left: 20%;
transform: translateX(-13%);
padding-bottom: 20px;
}
#av_section_2 .flex_column_table .av_textblock_section {
padding-bottom: 50px;
}
}
for this:

Best regards,
Mike
Hello,
I’d like the main menu underlined (with a distance). Two different colors for normal a and hover. The lines should be as long as the words. The lines should lay exactly on top of the below image. See screenshot and link as private content.
Thanks for your help!
Hi,
Your post count in the masonry is set to 12, change this to “All”

Best regards,
Mike
Hey bbarasa,
Do you mean gradient like this:

.page-id-76 .avia-builder-el-0 .av_textblock_section p {
background: linear-gradient(186deg, rgba(0, 0, 0, 1) 0%, rgba(0, 0, 0, -0.6) 100%);
}
To format the text try this:
.page-id-76 .avia-builder-el-0 .av_textblock_section p {
font-weight: bold;
font-size: 36px;
font-style: italic;
}

Best regards,
Mike
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top .avia-slideshow-arrows a.avia-svg-icon svg:first-child {
fill: #ee1d85;
}
#top .avia-slideshow-arrows.avia-slideshow-controls a {
background: transparent !important;
}
for this effect:

Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.gm-style-iw-chr button {
height: 0 !important;
top: -10px !important;
}
.gm-style-iw-ch {
padding: 0 !important;
}
for this result:

Best regards,
Mike
I thought this would be simple for me to figure out, but it is not.
My CSS skills are limited and when I view the code (in my browser) I can’t tell which classes I should use to format certain specific things.
On this page:
https://2p4twjkbl5.papa-view.com/
I would like to have a black gradient behind the white text and also be able to format the text. I’ve tried a few CSS things which haven’t worked.
I’ve searched the forum in as many ways as i can think of, have watched youtube videos about Enfold and of course started with Enfold documentation. Enfold is a great theme, but I cannot find a way to do these simple things.
Any help or pointing me to resources would be appreciated.
This reply has been marked as private.
Hello,
when i test my site with Catchpoint, i have this:
Layout shifts exist and may be caused by images missing aspect ratio.
The CLS score is 0.23. 1 layout-critical imageis lacking an aspect ratio, meaning the browser has no way of knowing how tall or wide an image is until it loads. This can cause content to shift as the image loads.
https://sitewebdiscount.com/wp-content/uploads/2025/05/Photo-Pierre-Martin.jpg.webp
Relevant Experiments
Add Aspect Ratio to Images
This experiment adds width=”…” and height=”…” attributes to specified images, matching their natural width and height, to provide an aspect ratio.
I checked in the code and i notice that the width and the height aren’t defined for this picture…
How can i resolve this?
I noticed too in the source code that the alt is empty alt=” althought i declared it…
And i noticed that it’s the same for the others pictures….
Could you explain me why?
Thanks for your help!
Hey NicomIT,
The thread you linked to is 7 years old, if there was a general problem with uploading images to the theme then it would have been fixed a long time ago. Are you sure that it’s not a conflict with another plugin or custom code? What is the actual error saying? How exactly did the developer that you have been in touch with come to the conclusion that the problem lies with Enfold, and which code is responsible for the problem in the theme? Please note that our support for problems with third party plugins is limited.
Best regards,
Rikard
I am using a plugin on a website built on Enfold to manage real estate listings. The plugin is Real Estate Pro.
We are having issues uploading images to listings. When we click on “Add Image” we get a JavaScript void message in our browser and nothing happens.
The developer of the plugin has looked into this and determined it is related to what is described in this Enflod support post:
https://kriesi.at/support/topic/wp_enqueue_media-not-working-on-frontend-after-latest-update/
Help resolving this issue would be greatly appreciated.
I think the partner/logo element comes closest to this. However, the slide behaviour differs slightly from that on your example page. Here the whole block with the partner logos slide out of the image; this means that if you place five logos next to each other, for example, they are replaced manually or automatically by the next five logos. They are not moved one logo at a time as you did.
P.S. This slide option would certainly be useful!