Hi,

We disabled the Classic Editor and the Draw Attention plugin. You don’t need the Classic Editor because this setting can already be configured in Enfold > Theme Options > Select Your Editor. The second plugin generates a script error, so we temporarily disabled it.

We created a new Commune post and switched to the Advanced Layout Builder. Please check the private field.

Also, make sure that the query parameter &classic-editor=1 is not included in the URL. Try accessing the Commune posts directly from the dashboard instead of using the link above.

View post on imgur.com

Best regards,
Ismael

Hi,

Thank you for the update.

We temporarily disabled the Enfold > Performance > File Compression settings and adjusted the font size of the paragraph (p) tag to 16px. It updated correctly as shown in the screenshot below.

View post on imgur.com

Best regards,
Ismael

Hi,
Ok, thanks for using Enfold.
To get a refund, please go to: Can I Get A Refund? in your Envato account.
We here in support are not connected to your account in Envato (theme forest) So you need to follow their steps.

Best regards,
Mike

Hi,
Do you have this issue when Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression is disabled?

Best regards,
Mike

Hi,
Unfortunately not, and I don’t suggest adding the header.php or footer.php to a child theme without updating them after each update, this is the top reason for errors after updates.
Perhaps a request for this feature to the Dev Team: Github Feature Request would be best.

Best regards,
Mike

Hi,
Thanks for your patience for the category background image with “Dandelion-post-background2.png” you can use this css:

.category .container_wrap_first {
  background: url(https://templeinacistg.wpenginepowered.com/wp-content/uploads/2025/03/Dandelion-post-background2.png) !important; 
  background-size: contain !important;
background-color: #f2f0eb !important;
}

but this image has a white background so adding a background color to the page will not show, if the image had a transparent background the background color would show.
To show the title you need to enable Enfold Theme Options ▸ Header ▸ Header Layout ▸ Header Title and Breadcrumbs ▸ Display only title, I did this for you:

To add the same background image and color to the post you could use this css:

.single .container_wrap_first {
  background: url(https://templeinacistg.wpenginepowered.com/wp-content/uploads/2025/03/Dandelion-post-background2.png) !important; 
  background-size: contain !important;
  background-color: #f2f0eb !important;
}

but you still need to use a tranpernt background image for the color to show.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey sophie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 479px) {
.responsive #top .av-main-nav .av-burger-menu-main {
    position: fixed;
    top: 2px;
    right: 7%;
}}
@media only screen and (min-width: 480px) and (max-width: 570px) {
.responsive #top .av-main-nav .av-burger-menu-main {
    position: fixed;
    top: 2px;
    right: 36%;
}}
@media only screen and (min-width: 571px) and (max-width: 767px) {
.responsive #top .av-main-nav .av-burger-menu-main {
    position: fixed;
    top: 2px;
    right: 30%;
}}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey mosaic,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) {
    .responsive .single-product-main-image {
       margin: 0;
    }
    .woo-variation-product-gallery {
       width: 100%;
       margin-bottom: 0;
    }
}

see the screenshot below for the expected results.

Best regards,
Mike

Hey So Evolve,
You could use the shortcode wand in the classic editor to create your button:

then copy the code to your widget area HTML widget.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.

Best regards,
Mike

Hi,
I see now your shop page is working, this looks like a conflict between a plugin and the theme.
You could enable each plugin one at a time to find the one that is a conflict, and stop using it.
Unfortunately we are limited to offering support for plugins.

Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

Best regards,
Mike

Hey Julien ,
Each license is only purchased once and has lifetime updates, the support for each license is only good for either 6 or 12 months depending on what was purchased.
If you purchased all of your client licenses in your Envato account, you would also need to purchase the support renewal for your clients in your account. Envato doesn’t allow transfer of licenses.
As for updates, if all licenses are from your account with your Token, then the client may need your help to update, expressly for older versions that are using the old Envato API, pre v5
They will first need to be manually updated, and then you can create a new Token for the client. You should be fine after that, unless Envato changes again in the future.
Also note that Envato has a daily limit on update checks, I believe that is 20, so after 20 checks you will need to wait 24 hours. If one client has an old version that has the old API and checks 20 times, all other of your licenses will not update.
You will probably need to review each site and manually update everyone to v7.1 and ensure that all Tokens are working, then going forward every thing should be fine.
Note that the Token needs specific permissions, the Envato Market plugin requires fewer permissions and might be better for you.
To manually update Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

I hope this helps.

Best regards,
Mike