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  • #1481723

    Topic: Theme not working

    in forum Enfold
    lengleson
    Participant

    Have been using enfold for years has always worked great.

    Just did the update and am getting a critical error in the theme. Moving to a basic it works formatting is messed up as expected but works. Ive doable all plugins and it still wont come up.

    #1481716
    extraeyes
    Participant

    Page speed on some of my pages on MOBILE is 7 AND 8 SECONDS.

    I asked for help once before, and I was told to use images no larger than 800 wide.

    Here is a page that I did exactly what you told me, and it takes 7 seconds on mobile but is super fast on desktop.

    I also had asked for help in setting the Enfold theme settings Website Performance And Optimization But I was not offered much help.
    Since this is your theme dont you have any tutoritals or anything to figure out this confusing page??

    I really have to figure out why this is happening. Page speed insights says: Avoid an excessive DOM size 1,115 elements
    A large DOM will increase memory usage, cause longer style calculations, and produce costly layout reflows. Learn how to avoid an excessive DOM size.TBT
    I don’t know how to fix any of this… any help will be greatly appreciated.

    Is there anyway to get someone who is willing to help me on this topic?

    THANK YOU..
    https://pagespeed.web.dev/analysis/https-photomagx-com-portfolio-item-n-j-fishing-pier-photography/ss9kh6vfkg?form_factor=mobile

    • This topic was modified 10 months, 3 weeks ago by extraeyes.
    • This topic was modified 10 months, 3 weeks ago by extraeyes.
    #1481712
    DaLegulas
    Participant

    Hello there
    Currently I`m running Enfold version (5.5). The system says that’s the latest one. How can I upgrade to the really latest 7.x

    Thanks for your help.
    Alex

    #1481687

    Hey Martin Riemer,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1481686
    Martin Riemer
    Guest

    Ich nutze für meine lnternetauftritte lhren Theme enfold in der Version 4.02.
    Mittlerweile gibt es diesen Theme in der Version 7.0.
    Gibt es die Möglichkeit eines Upgrades von der Version 4.02 auf die Version 7.0 und falls
    ja, haben Sie dafür eine Anleitung, wie man das macht?

    #1481679

    Hey myadminsuper,
    It sounds like your theme is using the old API key.
    Evenon (Theme Forest) changed the key to
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1481676

    Hey christian.wien,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top #main a:where(:not(.wp-element-button,.avia-button)) {
      text-decoration: underline;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1481675

    Hey nis59,
    unfortunately, OVH blocks our IP so you will not be able to download the demos.
    I can recommend manually installing the demo by first importing the demo on a localhost and copying the images to your online host via FTP using the same directory structure then editing the .xml demo file found at \wp-content\themes\enfold\includes\admin\demo_files\enfold-2017.xml by replacing http://kriesi.at/themes/enfold-2017/files/ with https://Your-Domain.com/wp-content/uploads/ in a plain text editor such as vscode, please note the trailing slash and the https if your site is using https this should replace about 243 instances, the rest of the link should remain the same, such as /2015/07/marker3.png because you uploaded the images using the same directory structure.
    After all of this you will still need to do a little tweaking such as setting the correct menu in the menu options and sorting out the footer widgets
    Or you could install the demo on a localhost and then use the plugin Duplicator to move to your live site, this works well for hosts that blocks our IP.

    Best regards,
    Mike

    #1481674

    Hi,
    Thank you for your patience, we have asked the Dev Team to review your IP address, only a few has access to this.
    As this is a holiday weekend, it may take some time.
    I can recommend manually installing the demo by first importing the demo on a localhost and copying the images to your online host via FTP using the same directory structure then editing the .xml demo file found at \wp-content\themes\enfold\includes\admin\demo_files\enfold-2017.xml by replacing http://kriesi.at/themes/enfold-2017/files/ with https://Your-Domain.com/wp-content/uploads/ in a plain text editor such as vscode, please note the trailing slash and the https if your site is using https this should replace about 243 instances, the rest of the link should remain the same, such as /2015/07/marker3.png because you uploaded the images using the same directory structure.
    After all of this you will still need to do a little tweaking such as setting the correct menu in the menu options and sorting out the footer widgets
    Or you could install the demo on a localhost and then use the plugin Duplicator to move to your live site, this works will for hosts that blocks our IP.

    Best regards,
    Mike

    #1481672

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    div .logo {
        left: 37%;
    }
    div.av-burger-overlay-bg {
        background-color: rgba(0, 0, 0, .7);
    }

    After applying the css, please clear your browser cache and check.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    #1481665

    Hey luigi Giliberti,

    Thanks for reaching out to us. If you need technical support, then please open a new thread on the support forum and include WordPress admin login details in private, so that we can have a closer look at your site. Also please try to explain the problem a bit further, and where you are seeing missing dependencies.

    Best regards,
    Rikard

    #1481658
    This reply has been marked as private.
    #1481654
    luigi Giliberti
    Guest

    Hello, we’ve been using Enfold for over 9 years. Lately, we’ve been experiencing some dependency issues with Avia, which are causing slowdowns on the website. How can we tell if we’re using the WordPress “Classic Editor”?
    Thank you in advance for your response
    Luigi Giliberti
    http://www.ldgservice.it

    #1481649

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1481648

    In reply to: Footer

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    fafa84
    Participant

    Hello,
    Since the last update of WordPress 6.8, with my Enfold theme 7.1, when I want to create or edit a page, the scroll bar for the Layout / Content / Media elements does not go down and remains at the top of the page.
    This prevents them from being able to be used in Advanced Layout Editor mode.

    Best regards

    #1481645

    Hi:

    The website is finally working. I had to turn off all the plugins. I ended up deleting 3 of them. The biggest problem was with one called Yet Another Related Posts Plugin (YARPP). I know Enfold can suggest additional blog posts. But, it looks like a bunch of hoops to make it focus on categories and not just tags. So I was using the other.

    #1481644

    Hey Gianluca,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 391px) { 
    	.responsive .avia_ajax_form .form_element {
            margin-right: -90px;
        }
    }
    @media only screen and (max-width: 320px) { 
        .av-recaptcha-area * {
        	max-width: 252px !important;
        }
    }
    @media only screen and (min-width: 392x) and (max-width: 479px) {
        .responsive .avia_ajax_form .form_element {
            margin-right: -15px;
        }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1481643
    nis59
    Participant

    Hello,
    I’m using Enfold 7.1 on a OVH shared webserver.
    The easy way to import a demo by clicking the download button does not work for a while (cURL timeout) as it the seems that OVH is blocking.
    Adding “add_theme_support( ‘avia_demo_store_downloaded_files’ ); ” to functions php and respect the path was working fine.
    But now with Enfold 7.1 and PHP 8.2.21 the « 3 step process with buttons to download, to import and to delete » does not work anymore, the system still tries to DOWNLOAD and I get a cURL timeout.
    I’ve tried the XML import method which timeouts before loading enfold-2017.
    Please can you fix the 3 steps import process which was working fine ?
    Best regards,

    #1481641

    Topic: Lottie

    in forum Enfold
    extraeyes
    Participant

    I am trying to learn how to use Lotties. The Lottie website is very hard to understand, and I cannot find tutorials. I was able to create a Lottie, but they use < > characters in the code that says it will break the theme. Are there instructions to change the code and still have the Lottie work?

    This may be too hard and ready to give up. I see there is one lottie available in the Enfold theme to use. I wish there were more.

    Or any other instuctions on lotties would be helpful.

    Thanks for your help

    #1481634

    Hi Mike,

    I thought of that. But … wordpress says its Enfold causing the issue.

    I will try it regardless. But, this page is vital and time sensitive.

    #1481632

    In reply to: Mobile first

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1481629

    In reply to: Font Color Button

    Hey Diana,

    Please try the following in Quick CSS under Enfold->General Styling:

    
    #top #wrap_all .avia-button.av-lvywmnms-38518dacec6c365c5bc557c866be5427:hover {
      background-color: #fff !important;
    }

    Best regards,
    Rikard

    #1481627

    Hi mickhb,

    Where can we see and reproduce the problem that you are having?

    Everyone else posting in this thread; open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    #1481616
    BrendaSarg
    Participant

    I’m having a continual issue with my sites in Enfold not loading background images. I can go into the page, click update/save and they come back or do an Object Cache clear in my hosting, but it’s impossible for me to keep up with and know when they aren’t loading.

    I’ve contacted my hosting company – Pressable – and this is what they told me (and this is just one example, it’s happening on multiple sites):

    I inspected the page using the browser’s console and saw the following error:
    GET https://vetvoicecan.org/wp-content/uploads/dynamic_avia/avia_posts_css/post-1446.css?ver=ver-1742321465 net::ERR_ABORTED 404 (Not Found)
    It looks like the issue is that the dynamic CSS file post-1446.css is returning a 404 error, meaning the file is not being found or generated properly.

    and another:
    I checked the case and noticed that the following CSS style was missing on the page https://joiefarm.com/people/partners/retail/:
    ​https://joiefarm.com/wp-content/uploads/dynamic_avia/avia_posts_css/post-1765.css?ver=ver-1742319333 The file avia_posts_css/post-1765.css appears to be dynamically generated, which can sometimes cause problems if it’s not properly updated or cleared, leading to missing background images or styles.

    I have these settings under Performance:
    CSS File Compression and Merging – Disabled
    Javascript File Compression and Merging – Disabled
    and Delete old CSS and JS Files checked.

    How can I solve this? It’s really becoming an issue for my clients.

    #1481614

    In reply to: SEO Mystery

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    I have the same issue. On my marketing website where the search icon/nav menu is over a photo, I can see the icon. But on my real estate website the menu bar is black and there’s a spot for the search icon, but it is not visible. Both are using Enfold version 7.1. I have other sites with nav menu bars where you cannot see the search icon. Yes, under Enfold, Main Menu I HAVE checked the box to APEND Search Icon to Main Menu. On all my sites.

    #1481607
    madisonstudios1
    Participant

    Not sure if you can help me with this or not.
    I have a client that I am building a website for on Enfold and they want the homepage to have full screen – that fills the screen with 4 squares (photos) (2 columns/2rows) with no border + plus, float their round logo (png) in the exact center of the 4 – the intersection.
    Does that make sense? I know how to fill the screen width/height with four elements, but can’t figure out the float/placement to be exact.
    Ideas? Maybe outside of the theme’s ability?
    I do love this theme for sure!
    Take care,
    Chris

    #1481603
    Takara22
    Participant

    Trying to update a page on my website. Get an error that says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    Admin email says:
    Your Site is Experiencing a Technical Issue

    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.

    First, visit your website (https://www.magnificentu.com/) and check for any visible issues. Next, visit the page where the error was caught _____ and check for any visible issues. (I am not making the specific dashboard page visible here in the public forum).

    WordPress version 6.8
    Active theme: Enfold (version 7.1)
    Current plugin: (version )
    PHP version 8.1.32

    Wordpress and enfold are up to date. So are all plugins.

    The website is up and running. I can log into the dashboard. The error shows up when I try to edit a page or post. It is VITAL that I update a specific page. I’m about to launch a new book and it’s the book sales page. I have to udpate the links, etc.

    Liebes Enfold Team,

    vielen Dank für Ihre Rückmeldung.

    Wir hatten das Sortier-Dropdown in unserem Setup bereits auf zwei wesentliche Optionen reduziert:
    – Standard
    – Datum

    Nach der Einbindung Ihres zuletzt vorgeschlagenen Codes wurden jedoch wieder zahlreiche Sortieroptionen angezeigt, die wir zuvor bewusst entfernt hatten.

    Unser Ziel ist es, ausschließlich die Sortierung nach Datum anzubieten. Weitere Sortieroptionen sind für unseren Anwendungsfall nicht erforderlich und sollen daher nicht angezeigt werden.

    Unsere Website enthält sensible Daten von fast 4000 Kunden und Mitgliedern. Aus Gründen der DSGVO ist es uns leider nicht möglich, Ihnen einen administrativen Zugang zur Verfügung zu stellen.

    Wir bitten Sie höflich um Unterstützung dabei, das Dropdown-Menü auf die alleinige Option „Datum“ zu beschränken.

    Mit bestem Dank im Voraus und freundlichen Grüßen
    Andrè

    English:

    Dear Enfold Team,

    thank you for your response.

    We had already reduced the sorting dropdown on our website to two essential options:
    – Default
    – Date

    However, after implementing the code you provided, multiple additional sorting options reappeared, which we had intentionally removed earlier.

    Our goal is to offer sorting by date only. No other sorting options are required for our specific use case and should therefore not be shown.

    Our website contains sensitive data of nearly 4,000 customers and members. Due to GDPR regulations, we are unfortunately unable to provide you with admin access.

    We kindly ask for your assistance in limiting the dropdown menu to the “Date” option only.

    With many thanks in advance and kind regards,
    Andrè

Viewing 30 results - 2,791 through 2,820 (of 244,342 total)