Viewing 30 results - 25,471 through 25,500 (of 244,571 total)
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  • #1354340
    jaliisah
    Participant

    I have been trying to get pictures on my Enfold to link to their product pages. I tried a Woo gallery that put my images on the front page where I want four products displayed, but I don’t want the prices and order information displayed, just linked pictures. I have subsequently set up a horizontal gallery but cannot get image links to work. Since the gallery itself can’t link to the page, I put the links in the Image gallery and linked them to the product pages vial the custom link but it still doesn’t work. Suggestions? Ideas? Help would be much appreciated. The gallery in question is at https://humbleweed.net/home2/

    #1354336

    Topic: support

    Ellie Parker
    Guest

    Hi there, I am needing help with our theme because we are seeing a critical error. It say it is all up to date, wordpress is up to date, but we are still have issues and unable to use enfold. Can you please help?

    This reply has been marked as private.
    amyreiley
    Participant

    After updating Enfold with your most recent update, my CSS/JS merging function won’t work. (It was working prior to the update.)

    My webmaster couldn’t get it to work and said he found a thread with a similar issue but nothing works. Here’s what he reports, “They mentioned these in the database: “aviaAsset_avia-merged-styles” and “aviaAsset_avia-head-scripts”. I found them but there’s an error apparently so the files are not being generated: a:1:{s:50:”avia-head-scripts-d05dd44812d82010cbd6db0b370eb89c”;s:21:”error-generating-file”;}

    I tried deleting these records from the DB + the “dynamic_avia” folder as the developer suggested there but it didn’t help. I see the merged JS/CSS file in that folder now but there’s still an error in the DB and there are still individual files in the source code instead of a single JS/CSS file.

    Since this generic error is not telling me much I think only the Enfold theme developers could figure this out. Most likely it’s a theme bug or a plugin conflict but I don’t want to randomly turn off plugins to test what will happen.

    If you could submit a ticket I’m sure they will know how to debug this quickly and effectively.”

    I had to buy a new license to the theme in order to be able to post this thread to fix an issue that’s probably a theme bug, so I’d really appreciate your help on this matter.

    Thanks!

    #1354316
    zimbo
    Participant

    I modify the code in enfold/framework/php/widgets/widget-classes/class-avia-combo.php and enfold/framework/php/widgets/widget-classes/class-avia-combo.php to change the appearance of the Combo Widget.

    At present I alter the files in the enfold directory, which means I have to re-do the changes on every Enfold update, even if those files don’t alter, then re-upload the files with my mods in.

    Is there a way to have my modified files stored and loaded via my child theme, in a similar way that I do this for iconbox: enfold-child/shortcodes/iconbox.php?

    (I know that if there are changes to the widget-classes files that I’d have to re-do my mods but at least if there’s a way via the child theme I wouldn’t have to re-do the alterations on every Enfold update.)

    Or is there another way to do this?

    Hey marcyt3,

    The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    marcyt3
    Participant

    I have the following issues with my website.
    1. The background image (a field of wheat) is not appearing. However, you can vaguely see part of the wheat field on the top menu bar.
    2. Some photos on two pages show broken image symbols.
    3. Enfold tab: “No Updates available. You are running the latest version! (4.3.2)” This of course is not the case. Check Manually does not work.
    4. Links to PDFs on one page go to 404 page
    Support at the company who hosts my website tells me that the images are still on the host server. After looking at many items from his end, regarding items 1 and 2, and hearing that the theme is not updating, he believes this is a theme issue.
    After being on the phone with him for more than an hour, I looked through the site and found #4.
    I don’t know if it is relevant but the pages with photos not showing and broken PDF links are among the earliest pages I published.
    I am a farmer, not a website designer. After the website designer (who had been urging me to update to WordPress for several years) went AWOL after I actually hired him, I took an online course on WordPress and a second course on using the Enfold theme from Udemy. I have been very happy with Enfold until this happened.

    #1354305

    Hi,
    Glad we were able to help, although you actually found the solution :) if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354299

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354297
    scitation
    Participant

    Hi all,

    I hope you can help me with this problem.

    I want to display the metadata (category and tags) of each blog post, with the grid layout, so the user can click on the tags of each post and see related posts. The option to sort by category/tag on top doesn’t fit the needs because there are about 100 tags.
    Although in the Enfold Blog layout I have selected the blog meta elements (category and tags), only the date appears (even if not selected here).

    Is there any CSS code I could add to fix this?

    Thank you very much for your help.

    #1354295

    In reply to: Blogpost

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354294

    Hi,
    Please try disabling any caching plugins and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear your browser cache, If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    #1354292

    Hi,
    Thanks for helping Guenni007, I asked the Dev Team how to use the filter to change the colors for the progress bar element and they said that the progress bar only supports the given colors hardcoded in CSS, so to change the colors we will need override with css like this, for example the white option to violet:

    .white-bar .bar {
    	background: violet;
    }

    vicpvic can see the supported colors names in this file:
    \enfold\config-templatebuilder\avia-shortcodes\progressbar\progressbar.css staring on line 108
    The Dev Team has opened a dev issue for this and hopefully in a future update there will be a way to easily customize the colors, for now this is the recommended solution.

    Best regards,
    Mike

    #1354285

    Hi,

    Thanks for the update. I turned off file compression under Enfold->Performance, and it’s working as it should after that. You can try to turn that on again in a few days or so.

    Best regards,
    Rikard

    #1354274

    Hi Rikard,

    Thank you for the suggestion. The Enfold Theme has been updated to version 4.9.2.3 but we are continuing to experience the same issues.

    Any additional support you can provide is greatly appreciated.

    Thank you!

    All the Best,
    Nathan

    #1354267

    Hey Paul,

    Thank you for the inquiry.

    Try to replace the css with the following code.

    .avia-menu-fx {
        bottom: -1px;
        height: 3px;
    }
    

    This should adjust the height of the default menu indicator. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    #1354263

    Cracked it…..

    Enfold > General Styling > Fonts > “Heading Font” & “Font for your body text” were both set to “Multi”.

    I swapped it to “Default” for both and it’s fixed it.

    Surprised as it’s a feature of Enfold you haven’t seen this before though?

    #1354260

    In reply to: spacing footer

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354252

    Hi,
    Thanks for the login, this is strange behavior that I have not seen elsewhere, I note that some edits I make are not showing correctly, do you have host caching? It looks like you are using litespeed on your host so there might also be a cache, please check.
    The theme has the Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor option so you can disable the Classic Editor plugin and I would test disabling your other plugins as I’m not able to reproduce this on my demo site, please see the link below.

    Best regards,
    Mike

    #1354251

    Hi,
    Thank you for your patience, for the av-tab-section-tab-title-container this can be adjusted with css like this:

    #top #main .av-tab-section-tab-title-container {
    	max-width: 600px;
    	margin: auto;
    }

    2022-06-05_133206.jpg
    the javascript for the element width is in the file \enfold\config-templatebuilder\avia-shortcodes\tab_section\tab_section.js I don’t recommend that you edit this file.
    If you need further help please create an example page and detail what you are trying to achieve so we can examine your specific issue and help with some css.

    Best regards,
    Mike

    #1354247

    Hi,
    Typically you would use the Enfold Theme Options ▸ Header ▸ Header behavior ▸ Shrinking Header to have the header shrink on scroll:
    2022-06-05_013.jpg
    You could limit the height of the full size logo like this:

    #header_main .logo img {
        max-height: 60px;
    }

    This should help make all browsers uniform.

    Best regards,
    Mike

    Hi,
    Glad to hear that Guenni007 & Ismael were able to assist with a solution, we will leave this open should they have anything else for each other.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354240

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1354231

    Hey Paul,
    Looking at your H1 tag “WELCOME TO…” it looks like the font weight 600 has tried to be applied with this css:
    h1,h2,h3,h4,h5,h6 {font-weight: 600}
    is this what you tried to add? This rule doesn’t have enough specificity to override the theme rule:

    #top #wrap_all .all_colors h1,
    #top #wrap_all .all_colors h2,
    #top #wrap_all .all_colors h3,
    #top #wrap_all .all_colors h4,
    #top #wrap_all .all_colors h5,
    #top #wrap_all .all_colors h6 {
        font-weight: 400;
    }

    Try using Enfold Theme Options ▸ Advanced Styling ▸ All Headings (H1-H6)
    2022-06-05_008.jpg
    and then clear your browser cache and any cache plugin, and check.
    It looks like your page text “p tag” is also trying to be bold but I’m not sure how you are trying to do this, but you can also use the Enfold Theme Options ▸ Advanced Styling for this.
    2022-06-05_009.jpg
    If you continue to experience issues with this please include admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1354230

    Hey kpinsdorf,
    Thanks for your question but I’m not sure if you mean the Masonry Element where you choose the posts or categories
    2022-06-05_006.jpg
    and the image shown is the items featured image.
    Or if you mean the Masonry Gallery where you choose the images:
    2022-06-05_007.jpg
    Please explain further and if you can link to an example page and include screenshots it may help us understand.

    Best regards,
    Mike

    #1354223

    Hi,
    Glad to hear that you have this sorted out, the child theme doesn’t update, only the parent theme.
    A notice will display in Enfold > Theme Update when an update is available.
    You can also use the Envato Market Plugin to receive alerts about updates, but it is not nessery.
    The child theme should be your activate theme, you should add your customizations to the child theme, the child theme uses the parent theme for the core files and functions in the background and applies it’s customizations over the parent theme. When the parent theme is updated, the updated core files and functions are available for the child theme to use with preference to the customizations.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    #1354218

    Hi,

    Please accept my apologies, everything is working now. There is something majorly going wrong with WP-Rocket and/or Cloudflare as it was still caching even though these were disabled. I’ve managed to get it working now.

    Could you just tell me if the Child theme ever needs updating though or just the main theme?

    Also, will it still alert me in the “Enfold > Theme Update” about updates?

    Lastly, which theme will be updated when it does update? The main theme or the “Child theme” as that’s now the active one?

    Thanks for your help.

    #1354217

    Hello,

    Okay this is still not working. I’ve done a lot of testing and this is where I’m up to:

    1) The Child theme is now installed and the text to change it from “Menu” to “Categories” is working, I have removed it whilst we get the other things worked out though to ensure it’s not that code causing any of the other issues I’m still facing. I would like to ask if the Child theme ever needs updating though or just the main theme now? Will it still alert me in the “Enfold > Theme Update” section and update the main theme or Child theme as that’s the active one?

    2) The original code to move the menu left is still not working on the Blog page and the code you gave me is almost identical to the original code for the other pages. I have tried both the original code and the latest code in both areas you advised and it’s just not working.

    3) The original code has an issue with the menu opening when you click it. It’s more obvious when you re-size a computer browser window down so it changes to the mobile menu and try clicking it with the mouse, it doesn’t do anything.

    This is not cache or my browsers as I have completely disabled WP-Rocket and put Cloudflare into development mode to bypass any caching. The browser is Firefox and a testing browser is set to delete all cookies, cache, history and everything each time I close the browser. I’ve tried all this and it’s still not working in the Blog section or clickable as described.

    Rather than going back and forth trying different code every 24 hours would it be possible for you to test the code you give me before giving it to me then we know it works?

    Thank you.

    #1354194

    Hey michaelmiller68,
    Thank you for the link to your site, your desktop menu seems to start covering your logo at 1160px, so if you are not able to remove some items to make it shorter you can have the mobile burger menu show instead. Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    @media only screen and (max-width: 1160px) {
      #top #header .av-main-nav > li.menu-item  {
          display: none!important;
      }
      #top #header .av-burger-menu-main {
          cursor: pointer;
          display: block!important;
      }
    }

    After applying the css, please clear your browser cache and check.
    Below I have linked your current logo (300×34) and your full size logo, try using your full size logo in the Enfold Theme Options ▸ Logo, paste the link directly and save the theme options, don’t use the logo “upload” button.
    If you like the display of the larger logo then you might want to change the max-width of the above css to 1440px.

    Best regards,
    Mike

    #1354192

    In reply to: Heading setup

    Hey edwindepianist,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 25,471 through 25,500 (of 244,571 total)