Hi scosee,
We’re glad that we could help you :)
Thanks for using Enfold and have a great day!
Best regards,
Nikko
Thomas Häusler
Hi Rikard, good to know… the problem is that my website was set up by an agency and they also bought this theme. When I log into Themeforest I don’t see the purchase. I do not have the access data from Addways_Werbeagentur.
The API key is: v0wmmqtuz22hj972tzmhlryvj1g2rc8v
They gave me the API key so that I could install the updates for EnfoldChild myself.
But when I enter this for verification, it tells me that this is invalid and I get stuck.
I can set up access data for the backend for you so that you can get your own picture.
Many greetings,
Thomas
Hi,
I updated Enfold version 4.7 to5. I added the child theme and imported all the previous theme options. But the website looks way different than the original site.
I added the code from the below documentation to make my logo center and the menu on the left and right.
The right side of my menu is overlapping my logo. How would I resolve?
Rikard wrote:
Hey gestaltungsstil,
Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/
If the updates should not come through via the theme, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards, Rikard
Hey Rikard, yes I registered the licens with an api-key. But there works only the theme version 4.2.3. So I can’t update the token etc.
Do you need more details (login credentials etc)?
Thanks a lot
Claudia
Hey gestaltungsstil,
Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/
If the updates should not come through via the theme, then please try to install and configure this plugin: https://envato.com/market-plugin/
Best regards,
Rikard
Hi,
Did you turn on the Hide Advanced Layout Builder Developer Options option under Enfold->Layout Builder? If that is not the case, then please post admin WordPress login details in private.
Best regards,
Rikard
Hi Enfold-Support-Team,
sorrowfully I can’t update the Enfold-Theme automatically by my created website http://www.kanzlei-efinger.de. And it doesn’t work via FTP, too.
Can you please have a look at the problem. Many thanks, Claudia
Hey mvanstee,
Please try the following in Quick CSS under Enfold->General Styling:
p {
letter-spacing: 3px;
}
Best regards,
Rikard
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
So, there isn’t some standard meta data that is used by all this platforms? Any chance that this feature is added in a future version of Enfold? I really don’t like using too many plug-ins.
I’m having a problem with the contact form on the site sporadically working. The actual form itself works. It’s mainly that my client often gets emails from people who say they’ve submitted the form but didn’t hear from her. The site is a dog breeding site so people are submitting applications for puppies. What is odd is that a number of applications come to the 2 email addresses I have set up to receive submissions. So it’s not like it never works.
Apparently my client never had this issue before I moved her to a new hosting company and rebuilt her website in the Enfold theme. I use your theme often and this is the first time I’ve had this complaint. Have you ever heard anyone else who’s used the Enfold contact form have this issue happen? Any advice would be appreciated because she’s getting very frustrated and I don’t know where else to turn (short of recreating the form using a third party plugin that collects submissions.)
Thanks!
Erin
Hi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Great, I’m glad that we could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Enfold team,
I´d like to increase the space between the heading and the text from the milestones (Please see screenshot).
I tried various css codes that I could find about it in the Endold forum, unfortunately without success.
So please let me know how to do it.
Thank you very much in advance.
Best regards,
fkm
Hi Nikko,
thank you very much for your quick reply and the link.
I think I’ve already included the webfonts correctly (hosting from my hosters server, not Google´s) following the instructions in the Enfold docs.
The post on how to remove Roboto from Google Maps is also very helpful.
Thank you for that (it allows me to use Google Maps again).
What remains is the problem with side tracking function (myfonts counter):
Maybe the problem comes from earlier, because before there was the possibility to upload webfonts via Enfold > import/export, a friend of mine had integrated the webfonts in a different way (and with that maybe the MyFonts counter as well) – unfortunately I can´t reach this friend anymore.
I found a folder with the (old) webfonts files (and also a corresponding entry in the child theme function.php) on my child theme and already deleted it, but the counter still seems tol be active from somewhere (please see screenshot) and I can´t locate/deactivate it.
Do you have any idea how to find and fix it?
Thanks a lot in advance.
Best rgards,
fkm
Hallo zusammen,
die zuletzt beim OLG ausgeurteilten Konsequenzen für die Google Fonts Nutzung ist nur der erste Schritt. Es folgen andere Skripte, die dem gleichen Muster zu folgen haben. Ergo wird auch das deutlich zunehmen, sodass hier eine Lösung her muss.
Leider gelingt es mir aktuell nicht, alle Skripte vor dem Ausführen durch das Enfold Theme abzufangen, um hier wirklich und wahrhaftig für alle relevanten Services compliance herzustellen.
Meine Frage:
Gibt es einen Prozess / Workaround, wie wir alle erfassten Skripte / Cookies so in das Enfold Consent Tool einbauen können, dass diese zuverlässig und DSGVO konform gefeuert werden (erst nach Zustimmung durch den Benutzer)?
Freue mich auf Feedback und schon mal herzichen Dank.
Hi Enfold team,
I´m using a timelline on my site with images instead of icons for the milestones.
I tried to bring each image (=milestone) to a width of 100% on mobile devices (<767px) with the following css:.
@media only screen and (max-width: 767px) {
.avia-timeline .milestone_icon {
width: 100% !important;
height: auto !important;
}
}
This works great for the width, but the height is incomplete (I tried to keep the proportions of the image with “auto” for height).
Unfortunately it doesn´t work, please see screenshot.
Please let me know how to keep the proportions of each image/milestone on all screen sizes.
Thank you very much in advance.
Best regards,
fkm
Hi Enfold Team,
I noticed that in the tab of my webpages my logo doesn’t show anymore.
How can I change this?
Many thanks!
Eefke
Hey,
Thanks for contacting us!
You can go to Enfold theme options and simply save it and Telegram icon would disappear if it is unchecked in theme options.
Alternatively, you can replace the content /enfold/includes/helper-social-media.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_1_2/includes/helper-social-media.php in Appearance > Theme Editor.
We are going to add a check in upcoming version so icon will not show up unless it is enabled in theme options :)
Best regards,
Yigit
Seit heute wird bei mehreren mit Enfold erstellten Webseiten unter den Beiträgen ‘Eintrag teilen -> Telegram ‘ mit Buton und Telegram-Icon angezeigt, obwohl sämtliche Teilen-Opztonen ausgeschaltet sind. Erst beim Aktivieren und anschließenden Deaktivieren einer anderen Teilen-Option (per E-Mail) verschwindet die Telgram-Meldung wieder. Ist das Theme korrumpiert worden?
Hallo,
ich möchte gern in Enfold Medical in der Menüleiste zum Aufrufen der Suche anstatt nur des Lupen-Symbols, direkt ein Suchfeld anzeigen, in dass man direkt ohne auf die Lupe zu klicken, den Suchbegriff eintippen kann.
Ist das möglich? Wie?
Id like to put a searchfield to the menu in Enfold Medical, not just a symbol.
Is it possible? How?
Korinna
Hi Eve,
I don’t think there is one demo which would tick all your boxes unfortunately, but you can see all the demos here: https://kriesi.at/themes/enfold-overview/. If you should want parts from different demos, then it’s possible to copy content between the demos. You could also build the content yourself using the Layout Builder of course :-)
Best regards,
Rikard
Hi,
This modification works properly on our installation. Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after editing the file? Make sure to purge the cache as well and do a hard refresh.
Thank you for your patience.
Best regards,
Ismael
Hi,
Thank you for the update.
You may need to edit the enfold/config-templatebuilder/avia-shortcodes/countdown/countdown.js directly. Please edit the script file and replace everything with the following code.
// https://pastebin.com/4SgWsmCR
Best regards,
Ismael
Hi,
Thank you for the update.
The latest version of the theme is 5.1.2. If this version is not displaying in the dashboard, you may need to update the theme manually via FTP just this once. Please check the documentation below for more info about FTP update.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael
the email address is
(Email address hidden if logged out)
purchased through themeForest
++++copy of email for purchase ++++
Hi smarta-brett,
Thanks for buying with us. Below is a summary of your recent purchase. You can download your purchased item(s) at your Downloads page and view your invoice(s) on your Statements page.
Your order:
My Downloads
Item By: Kriesi
Enfold – Responsive Multi-Purpose Theme
Enfold – Responsive Multi-Purpose Theme
Regular License
License Support Expiry Date: Monday, March 20, 2023
Price is in US dollars and excludes tax.
++++++ end +++++
++++ message at your support page ++++
We are very sorry but it seems your Theme License has expired on July 19th, 2022
In order for you to post support questions you need to enter a new valid themeforest license code
++++++ end +++++
on my theme Forest page it says
Enfold – Responsive Multi-Purpose Theme
Regular License
6 months 21 Mar 2023 of support remaining.
BRETT STEPHENSONGuest
I just paid for support renewal thru theme Forest
Enfold – Responsive Multi-Purpose Theme
Regular License
License Support Expiry Date: Monday, March 20, 2023
but I still can’t seem to post a support question for Enfold theme
Hmm, I have the Enfold Child theme installed and it’s telling me the most current version is installed. Although the version number says 4.8.3. I must be missing something. Private content included. Let me know your thoughts. Thanks.
-Kris
On the Enfold Modern demo site, I am looking at the Headline Rotator page under Elements.