Hey!

The guideline is that the image must to be bigger than the defined thumbnail size or it must at least equal the thumbnail size. I.e. the portfolio thumbnail size is defined in functions.php with

$avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)

The image http://meetthemanufacturer.co.uk/wp-content/uploads/2014/04/logo-1.png is just 551 x 166 and thus wordpress won’t resize it because the height 166 is smaller than the defined height of 400px. WordPress won’t upscale the images but it will only crop/shrink images if they’re bigger than the defined thumbnail dimensions.

You’ve 3 options:

1) Upload bigger images with a dimension of at least 495x400px

2) Change the thumbnail size (especially the height) to a low value and regenerate the thumbnails with: http://wordpress.org/plugins/regenerate-thumbnails/

Imo this will not produce acceptable results because the height of 166px is simple not enough for portrait or standard images.

3) Try the “Masonry Grid” instead of the default portfolio element. It supports different image sizes – see: http://kriesi.at/themes/enfold/portfolio/masonry-portfolio/

Cheers!
Peter

Hi webdevsd!

Since Enfold 2.6 Enfold comes with a native Google Maps element. Please update your theme to Enfold 2.6.4. Then go to the page editor, select the “Advanced Layout Editor”, click on “Media Elements” and select the “Google Maps” element.

Regards,
Peter

Hey Kozhevnikov!

Do you use the latest version of Enfold 2.6.4? I can’t reproduce this issue on my test server with the latest theme version. Please try to deactivate all plugins – maybe a plugin causes a conflict with the Fullscreen mode.

Cheers!
Peter

Hey!

@NatachaC – Did you update to Enfold 2.6.4? If yes please deactivate all plugins – maybe a plugin is incompatible.

@fryec1135 – WP3.9 incorporates a new TinyMCE version. Probably the theme author of the theme must update the code otherwise you can’t use the theme with WP3.9.

Regards,
Peter

Hi!

This sounds like a database issue. If you’ve a database backup I recommend to restore it (just delete the corrupt data in the database and import the backup sql file). If you don’t have a database backup you can solve the issue by resetting the theme options but this also means you must reconfigure the options. Open up a database management tool like and navigate to your wordpress database. Click on “wp_options” and search for the field with the “option_name” value “avia_options_enfold”. Delete this option field and then you should be able to access your website again.

If you can access the php.ini file open up the file and search for:

memory_limit

Replace the value after the = sign with 128M.

You can also try to insert this code at the bottom of the theme functions.php file:

@ini_set('memory_limit', '128M');

– however if the host restricts the memory to i.e. 64M this code will not work. To test your memory limit install this plugin: https://wordpress.org/plugins/wp-memory-usage/

Regards,
Peter

Hey!

Maybe Enfold can’t regenerate the dynamic stylesheet. Please use a ftp client and connect to your server. Navigate to wp-content/uploads/dynamic_avia/ and set the folder permission to 777. Then delete the enfold.css file and go to Enfold > Theme Options to regenerate the dynamic stylesheet (hit the green “Save all changes” button).

Regards,
Peter

Hey Brian!

I’ll mark this for Kriesi because I’m not sure how much work is required to change the animation. Personally I think it requires some work and is beyond the scope of our free support service but maybe Kriesi can provide some css code to change the animations. You can also suggest an option for additional mobile menu animations here: https://kriesi.at/support/enfold-feature-requests/ – if some other users vote fr it we might add this feature to a theme update.

Cheers!
Peter

Hi Isabelle!

1) Update das Theme auf Enfold 2.6.4 – die Versionen davor sind nicht mit WP3.9 kompatibel.

2) Falls das Problem noch immer nicht gelöst ist, sind vermutlich ein (oder mehrere) Plugins mit WP3.9 nicht kompatibel. Bitte deaktiviere alle Plugins und siehe nach ob der Fehler noch immer auftritt. Wenn nicht aktiviere die Plugins nacheinander um das inkompatible Plugin zu finden.

Cheers!
Peter

Hey!

Thanks. I found a logical error in my solution. Please open up wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/productslider.php and replace

			if($orderBY == 'popularity' || $orderBY == 'rating')
			{
		    		remove_filter( 'posts_clauses', array( WC()->query, 'order_by_popularity_post_clauses' ) );
				remove_filter( 'posts_clauses', array( WC()->query, 'order_by_rating_post_clauses' ) );
			}

with

	    	remove_filter( 'posts_clauses', array( $woocommerce->query, 'order_by_popularity_post_clauses' ) );
			remove_filter( 'posts_clauses', array( $woocommerce->query, 'order_by_rating_post_clauses' ) );

We’ll include this fix in Enfold 2.7.

Best regards,
Peter

Hey!

Ich glaube das Problem liegt an der ordner Struktur am Server – wenn ich mir die Pfade ansehe – zB:
http://wp.affaronissimo.it/wp-content/themes/enfold/enfold/css/grid.css

Dann kommt in der URL zwei mal der ordner “Enfold” vor (/themes/enfold/enfold/). Bitte stelle sicher, dass eine Ordnerebene wegfällt und verschiebe den “Enfold” Ordner von http://wp.affaronissimo.it/wp-content/themes/enfold/ in den http://wp.affaronissimo.it/wp-content/themes/ Ordner. Ich empfehle hierfür FTP zu verwenden.

Best regards,
Peter

Hey!

Tbh I’m not sure if it will work with 2.6.4. Personally I merge my code/patches with the developer version of Enfold which is v2.7. We’ll release the new version (with major enhancements) next week. However maybe Kriesi already included my patch into the (minor) v2.6.4 update. I really don’t know it though. If this: https://kriesi.at/support/topic/google-maps-api-multiple-times-on-the-page/#post-251997 code doesn’t work yet please wait for the 2.7 update – then it will work for sure.

Cheers!
Peter

Bonjour / hello
i am the same error after update to wp3.9
Firebug :
TypeError: window.tinyMCE.get(…) is null
xxx/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-modal.js?ver=0.6
Line 414

Best regards,
Natacha

Hey!

Yes, if the icons use the same font family they may overwrite the existing items. If you upload another, different font family Enfold will just add them to the icon list.

Cheers!
Peter