Hey hochenb,
Thank you for your question, mobile browsers such as Safari and Chrome block background videos from auto-playing, this has been the standard for for many years, this is why there is a notice in the elements:

Some plugins offer “Hacks” around this, but Safari and Chrome block more of these “Hacks” with each update, Enfold follows the browser rules and doesn’t add these “Hacks”
The LayerSlider may play a background video on mobile devices, but it is unknown how long this will work.

As for the fallback image not loading on tablets, I tested this with the color section, I added a Background Video and checked the option Hide Video On Mobile Devices:

then I added a Custom Background Image for mobile & tablets:

Now on desktop the background video plays:

and on tablet the background image shows:

below I have linked to my test page, are these the steps you tried, if not please explain and link to your test page.
I will point out that I don’t have an actual tablet device so I tested with the Dev Tools in Chrome and BrowserStack.com which uses real devices, the standard iPad showed the background image:

and the iPad Pro showed the background video, so that was an added bonus:

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey schweg33,
This seems to be a duplicate of another thread you have opened, I replied here we will close this one and continue in the original thread.
Thank you for your patience and for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Stephen,
This error means that you are using the theme plus documentation zip file, not the installable theme zip file, as you see when you extract the file it includes extra files and folders:

You want to use the install-only zip file, or extract the “enfold.zip” from your zip and install it, I did this for you.

Best regards,
Mike

Hi,

You don’t have to contact anyone when you transfer your site, but I would advise that you only register the live site: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

This code is working in a Text Block element when I try it:

<img src="[acf field='field_634abece8f014']" />

Second image is using that code: https://wpexpert.se/enfold/acf-image-test/

Best regards,
Rikard

Hey Stefan,
Thanks for the link to your site, I see that you are using v4.8.5, with the current version v5.1.2 the mobile grid can be changed, please update:

I see that you have updates disabled on your site, so please register your theme and enter your Envato Token.
Another option to update is to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Moh Aziz,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.

Best regards,
Mike

Hi,

Thanks for that, I’m guessing that those are calls being made from LayerSlider. What happens if you deactivate the bundled LayerSlider under Enfold->Layout Builder?

Best regards,
Rikard

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey mediaapps,

You can set that under Enfold->Advanced Styling, using the Main Menu Links option.

Best regards,
Rikard

Hey bimsenfold,

Thanks for the login token. The post specific CSS files where not being found for some reason, so I added a filter to remove that functionality in functions.php for you:

/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

Could you check if everything is working as it should now please?

Best regards,
Rikard

Hi Marcy,

A caching plugin is supposed to serve cached content, and that is likely what it did when your changes didn’t show up. If this should happen again, then please try to clear all caches from the plugin, then try loading the page in question in a private browser window. You could also try toggling the file compression options under Enfold->Performance, or try to activate the option to delete all old CSS and JS files on the same page.

Best regards,
Rikard

Hi Lene,

Please try to add the CSS under Enfold->General Styling->Quick CSS.

Best regards,
Rikard

Hi David,

Yes, Enfold is compatible with WooCommerce Bookings plugin :)

Best regards,
Yigit