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  • #1485022

    In reply to: Pre sale query

    Hey Winston,

    Thanks for reaching out to us.

    1. You can modify the demos as you see fit, you can freely remove and add content.
    2. We haven’t tested the theme with that plugin, so we cannot say if it would work as intented with Enfold or not. If you should have any problems with it, then you can always open a new thread on our support forum.

    Best regards,
    Rikard

    #1485021

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1485020

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #top .fullsize .template-blog .post .entry-content-wrapper {
      text-align: left;
    }
    }

    Best regards,
    Rikard

    #1485019
    Paul McMahon
    Guest

    Hi, Firstly apologies about sending you questions this way but as I do not have a licence number I cannot register. Secondly, Thank you for responding to my question yesterday Subject: Wp Installation and Licence. I doubled the amount of memory allocated in php.ini and the dashbostad now works, thank you. But the site runs Enfold V4.7.6.3 and I see Enfold is now at V7. Do I need the licence number for the update?
    Thanks
    Paul McMahon

    #1485018
    Winston Wright
    Guest

    Hi, I am seeking to build a new website and I really like your Enfold themes.
    I just wanted to ask two questions;
    1.) it is possible for me to leave off/remove some of the sections on a page? If you look at the medical demo, and the law demo, when the page loads, they have statistics calculate, such as 25 Million $, Research Budget 255.000 Patients healed 212 Doctors working for you 125 Years of experience
    And I would like to remove that.
    And I would also like to remove Meet the Team/Team, as I do not have a team.
    Is this possible?
    2.) I would also like to use the following plugin for my site; ProfilePress profilepress.com it’s a word press plugin to allow people to come to the site and make a profile.
    Would Enfold allow this plugin?

    #1485016

    Good morning, the page https://easyzanzibar.com/dove-alloggiare-a-zanzibar/ loads a large image even when opened on mobile. In your test, you show me that it should use a 218 Kb image in the desktop slide, while my optimized image is 141 kb. If it then always uses the large image on mobile, what kind of optimization is that?

    The technical programmers who are trying to solve the problem of a very slow site and CPU that exceeds the limit have sent me reports stating: ‘Enfold is a heavy and outdated theme for a site like yours.’

    If this is the case, I have to eliminate Enfold from all four of my websites and completely redo them.

    Does it turn out that Enfold creates problems with slow loading and high CPU demand for sites like ours?

    AI answers:
    Regarding your question about Enfold:
    Yes, it is a known issue that the Enfold theme can sometimes cause slow loading times and high CPU usage for some websites. This can be due to several factors:
    Theme Features: Enfold is a feature-rich theme, and while this offers a lot of flexibility, it can also lead to more code and assets that need to be loaded, potentially slowing down the site. Some of these features, if not used, can still contribute to the load.
    Image Handling: As you’ve noticed, how the theme handles images across different devices can impact performance. If the theme isn’t correctly serving optimized images for mobile, it can significantly slow down loading times on those devices.

    I would like to understand from you if there is anything that can be done to avoid redoing everything

    #1485004

    see here on very small screens: https://webers-web.info/datenschutz/
    that sidebar menu on the left goes to a hamburger on top right on small screen width.

    you see on the link above (https://jonsuh.com/hamburgers/) – and (on enfold main burger DOM ) what are the class names – i used them too – because then a predefined look is allready present.:
    and the script to manage the burger is allready loaded

    (page-id-3 – is my privacy page)

    add_action('ava_after_main_menu', function() {
    	if ( is_page(3)){
    		echo '<nav class="datenschutz-menu" role="navigation">';
    		echo '<div class="container av-menu-mobile-active">';
    		echo '<a href="#" class="mobile_menu_toggle no-scroll" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"><span class="av-current-placeholder">Datenschutz</span>';
    		echo '<span class="subnav-hamburger subnav-hamburger--spin-r"><span class="subnav-hamburger-box"><span class="subnav-hamburger-inner"></span></span></span>';
    		echo '</a>';
    		echo do_shortcode('[menu name="datenschutz"]');	
    	 	echo '</div>';
    		echo '</nav>';
    	}
    });

    on that line: echo do_shortcode('[menu name="datenschutz"]'); you see the usage of that menu shortcode

    now i got that extra subnav-hamburger (this name is set by me – it only reminds me that this is subnavigation on privacy page )
    now i have to have the same behaviour on that second burger menu:

    function subnav_hamburger_first(){
    if(is_page(array( 3))){ 
    ?>
    <script>
    (function($){
        var $subham = $(".mobile_menu_toggle");
        $subham.on("click", function(a) {
    		$subham.find(".subnav-hamburger").toggleClass("is-active");
    		$subham.next(".menu-datenschutz-container").find('#menu-datenschutz').toggleClass("av-open-submenu");
        });
    	$('#menu-datenschutz li').on("click", function(b) {
    		$(this).addClass('selected').siblings().removeClass('selected');
    		$(this).parents('#menu-datenschutz').toggleClass('av-open-submenu');
    		$(this).parents('.av-menu-mobile-active').find('.subnav-hamburger').toggleClass('is-active');
    	});
    })(jQuery);
    </script>
    <?php
    }}
    add_action('wp_footer', 'subnav_hamburger_first');

    This is not a trivial request, which is why there are several paid plugins available. To grasp the complexity of a multilevel burger menu, take a look at the avia-snippet-hamburger-menu.js code.

    Hey Carolline,

    Thank you for the inquiry.

    Did you update the theme files via FTP? Please try to rename the current enfold theme folder, then replace it with the latest version from the package downloaded from your ThemeForest account. Let us know the result.

    You should also switch the installation to debug mode and enable the error log so we can identify where the error is occurring.

    https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    #1484997

    In reply to: 7 Spalten Mega Menu

    Hey Rabe, Matthias,

    Thank you for the inquiry.

    The mega menu class is now located in the enfold/includes/classes/class-responsive-mega-menu.php file. Let us know if you need more info.

    Best regards,
    Ismael

    cobaltsapphire
    Participant

    My website fogelcapital.com is showing a critical error message and then I got an email that says the following:

    “In this case, WordPress caught an error with your theme, Enfold.
    First, visit your website (https://fogelcapital.com/) and check for any visible issues. Next, visit the page where the error was caught (https://fogelcapital.com/wp-admin/admin-ajax.php) and check for any visible issues.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.8.1
    Active theme: Enfold (version 7.1.1)
    Current plugin: (version )
    PHP version 8.3.21

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 9 of the file /home2/pfwbtqmy/public_html/website_6a3a6c27/wp-content/themes/enfold/includes/loop-menu.php. Error message: Cannot declare class _keys, because the name is already in use”

    The interesting part is that the site I built on the temporary domain https://fcm.cobaltsapphire.com/ is not displaying the same error or having any problems with the theme.

    #1484988

    In reply to: Image full width

    This reply has been marked as private.
    #1484985
    Schmidtgrafisk
    Participant

    Hey Enfold

    I’d like to have left and right bottom corners rounded, how do I do that?

    Thanks

    #1484984
    nTECHgrate
    Participant

    Good morning team,

    I’m trying to disable the animation above the fold on the homepage and followed the instructions in the article below for disabling animation on a specific color section. Unfortunately, it doesn’t seem to be working. https://iceworksus.com

    I’m likely missing something—could you please take a look and let me know what I need to change?

    Thanks in advance for your help!

    #1484983
    Rabe, Matthias
    Guest

    Guten Abend,
    wir verwendeten bis zur Enfold Version 7.0 immer das 7 Spalten mega menu. Nun finden wir diese helper-responsive-megamenu.php nicht mehr.
    Wo finden wir diese nun ? Oder bitte eine Anweisung was wir machen müssen um wieder ein 7 Spalten Mega menu zu haben. Vielen Dank und entschuldigt, wenn ich so diese Anfrage einreiche. Grüße
    Matti

    #1484979

    Hey Paul,

    Please increase the memory allocated to PHP on your installation: https://developer.wordpress.org/advanced-administration/wordpress/wp-config/#Increasing_memory_allocated_to_PHP. Also update to the latest version of the theme: https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    #1484978

    Topic: Enfold theme issue

    in forum Enfold
    updcreative
    Participant

    Hi,

    We are trying to load a backup version of one of our sites into a dev environment. When we loaded it, we received the same error as this thread discusses: https://kriesi.at/support/topic/magister10/

    To try and fix it, we updated Enfold via FTP, but there are still some issues. I’ve added the dev URL in the private section along with FTP login details.

    Any help would be great.

    Thanks

    #1484976
    awasner
    Participant

    Dear Support Team,

    we have added the possibility to create an account to the customers site.

    all works, but we also wanted to have the account icon in the header.
    we already have done this on another site and it quite works.

    but this time, the link just shows the same adress, like the page you are at the moment?
    we already have updated to the latest enfold version.

    is there a way to fix it, or define the link url for the account page?

    thanks!

    #1484973
    Paul McMahon
    Guest

    HI,I’ve taken over the management of a website that uses your Enfold theme. I’ve been working the site for a few years now and more or less everything has been ok until recently. Now when I login to the worpress dashboard I sometimes get the dashboard displayed but as soon as I try to progress beyond that point I get a “There has been a critical error on this website. Please check your site admin email inbox for instructions.”. The site is running Enfold V 4.7.6.3 under WP version 6.4.5. Unfortunately as I did not build the site in the first place I do not have the licence number unless it is stored somewhere in the MySQL database. If I download and install a later version of Enfold will I have to provide the licence number during the installation? The website (www.aeromechanisms.com is working fine, I just can’t edit it.

    The error log reports the following:
    [02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/PerformanceIndicators/Controller.php on line 571
    [02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
    [02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1072
    [02-Jun-2025 09:36:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
    [02-Jun-2025 09:36:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
    [02-Jun-2025 09:36:21 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
    [02-Jun-2025 09:48:43 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/src/StoreApi/Schemas/V1/AbstractSchema.php on line 98
    Thanks
    Paul McMahon

    #1484972

    Hey Guenter,

    Check ..\enfold\includes\config-enfold\functions-enqueue.php line 242:

    
    add_action( 'wp_enqueue_scripts', 'avia_register_frontend_scripts' );
    

    If you use in your child theme

    
    add_action( 'wp_enqueue_scripts', 'your_register_frontend_scripts', 11 );
    

    you should be able to use in your function

    
    wp_dequeue_script( 'avia-sticky-header' );
    

    and the enqueue your custom script – see line 112ff for conditions

    Or am I missing something ?

    Best regards,
    Günter

    #1484971
    Andrea Haderer
    Guest

    Hallo,
    ich interessiere mich für das Enfold Hotel Theme und hätte gerne nähere Informationen dazu.
    Könnten Sie mir bitte erklären, wie genau die Buchungsfunktion funktioniert und wie die Bezahlung über das Theme abgewickelt wird?
    Vielen Dank im Voraus für Ihre Hilfe!
    Mit freundlichen Grüßen
    Andrea Haderer

    #1484964

    Hi,

    Thank you for the inquiry.

    This logic is designed for large numbers, like hundreds of thousands or millions. For smaller numbers (e.g. 10, 20, 100), it doesn’t have much effect because of how the increment is calculated in the enfold\config-templatebuilder\avia-shortcodes\numbers\numbers.js file:

    increment = Math.round( fakeCountTo * 32 / countTimer);
    if(increment == 0 || increment % 10 == 0) increment += 1;
    
    setTimeout( function(){ start_count(element, countTo, increment, current, fakeCountTo, number_format);}, start_timer);
    

    In your case, this is “increment = Math.round( 20 * 32 / 20000);” which results to 0 and defaults to increment += 1.

    Best regards,
    Ismael

    #1484963

    Hi,

    Thank you for the screenshots.

    You need to set the Enfold > Header > Header Layout > Menu and Logo Position setting to Logo Left, Menu Right, then add the following css code to adjust the logo image size and allow it to overflow the header container.

    .logo, .logo a {
        overflow: visible; 
        height: 100px;
    }
    
    .logo img, .logo svg {
        max-height: 150px !important;
        height: 150px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update. Try to replace the filter with the following code to completely disable the icon set dropdown.

    add_filter('avf_default_iconfont', function($icon_font) {
        $icon_font['svg_entypo-fontello'] = array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'full_path'  => false
        );
    
    	$icon_font['entypo-fontello-enfold'] = array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'full_path'  => false
        );
    
        return $icon_font;
    }, 10, 1);
    
    add_filter('avf_icon_font_filter_suppress', '__return_true');

    Best regards,
    Ismael

    #1484958

    In reply to: Image full width

    Hey Erin,

    Thank you for the inquiry.

    Is there any possible to show entire image ( no cut any part) in slide?

    If you need the whole image to display on all screen sizes, you can use the Fullwidth Easy Slider instead of the Fullscreen Slider. You can also place the Image element inside a Color Section and set its container width to 100%. Please check this link for more info.

    https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    #1484951

    thank you. so the enfold theme has not been updated?

    #1484948

    In reply to: Timeline mobile

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484943

    In reply to: Timeline mobile

    Hey rixi,
    I notice that on mobile not all of the dates show, only every other one, so to correct try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor, if you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the bellow code and save.

    function custom_timeline_script_for_mobile() { ?>
      <script>
    document.addEventListener('DOMContentLoaded', () => {
      // Check if there are any .av-milestone-even elements
      const milestones = document.querySelectorAll('.av-milestone-even');
      if (milestones.length === 0) return; // Exit if no milestones found
    
      // Define the media query for screens smaller than 989px
      const mediaQuery = window.matchMedia('(max-width: 989px)');
    
      // Function to reorder elements
      const reorderMilestones = () => {
        if (mediaQuery.matches) {
          milestones.forEach(milestone => {
            const date = milestone.querySelector('.av-milestone-date');
            const icon = milestone.querySelector('.av-milestone-icon-wrap');
            const content = milestone.querySelector('.av-milestone-content-wrap');
    
            // Ensure all elements exist before reordering
            if (date && icon && content) {
              milestone.innerHTML = '';
              milestone.appendChild(date);
              milestone.appendChild(icon);
              milestone.appendChild(content);
            }
          });
        }
      };
    
      reorderMilestones();
        mediaQuery.addEventListener('change', reorderMilestones);
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_timeline_script_for_mobile', 99 );

    Then I notice that one of your content boxes has too much padding for the list:
    Screen Shot 2025 06 01 at 1.16.43 PM
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) {
        .av-no-preview ul.avia-timeline-vertical .av-milestone-content li {
            padding: 0;
        }
    }

    Screen Shot 2025 06 01 at 1.21.45 PM
    Changing the content padding and font size of the title and content may also help:

    @media only screen and (max-width: 989px) {
        .avia-timeline-boxshadow .av-milestone-contentbox {
        padding: 1em;
        }
        #top #wrap_all .all_colors h4.av-milestone-title {
        font-size: 20px;
        }
        .av-milestone-content p,
        .av-milestone-content li {
        font-size: 12px;
        line-height: 18px;
        }
    }

    Screen Shot 2025 06 01 at 1.32.50 PM
    Try this and adjust to suit.

    Best regards,
    Mike

    #1484938

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1484932

    Hi,
    I’m not sure why your theme is not manually updating, each of the errors are for a different language file that can not be copied, perhaps your file permissions are not correct. Directories should have 755 permissions and files should have 644 permissions. Try asking your webhost to check your permissions.
    Or you could try updating via FTP, but if the permissions are not correct, you may have more errors the next time that you update.

    As for your Token for automatic updates, your username and email don’t seem correct:
    Screen Shot 2025 06 01 at 10.14.10 AM
    are you sure that you have used the correct Token permissions?
    token permissions

    I see that you also have the Envato Market plugin, but it also gives a “Updating failed. The file could not be copied” error which maybe also due to file permissions, so I would check with your webhost.

    Best regards,
    Mike

    #1484923

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 2,101 through 2,130 (of 244,152 total)