Viewing 30 results - 2,101 through 2,130 (of 243,824 total)
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  • Frank Karau
    Guest

    Hello dear Support,
    we want to update the following theme Enfold Theme Version Number is 4.7.1 Update at https://www.wjw-digital.de.
    Unfortunately, we no longer have a valid key from Envato and the old programmer is no longer there, so we do not know how we could update, as we also have no access to the account of the old programmer.

    Can you help us with this? So that we can get a suitable key and update to the correct theme?

    #1483557

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #av-burger-menu-ul li.av-show-submenu > a > .avia-menu-text {
    	color: blue;
    }
    #av-burger-menu-ul li.av-show-submenu > .sub-menu > li > a > .avia-menu-text {
    	color: yellow;
    }
    .html_av-submenu-hidden #av-burger-menu-ul .av-submenu-indicator:before {
    	color: yellow;
    	font-size: 20px;
    }
    #top #wrap_all #av-burger-menu-ul .menu-item-2846 {
    	font-size: 12px !important;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    When I check your site, it looks like you have the preloader enabled, this is why the site is white with a spinning icon for a few seconds, you can disable this in the theme settings. Enfold Theme Options ▸ Page Preloading
    When I check your page with Safari on a Mac the background video is working for me.
    I do see this console error only in Safari: Unhandled Promise Rejection: AbortError: The operation was aborted. but it doesn’t keep the video from playing for me. I found this stackoverflow thread about the message.

    Best regards,
    Mike

    #1483551

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .responsive #top.home #wrap_all #av_section_3 .flex_column.av_one_third {
    	width: 31%;
      margin-left: 6px;
    }
    }
     @media only screen and (max-width: 500px) { 
     	#top.home #wrap_all #av_section_3.main_color .flex_column.av_one_third h3 {
        font-size: 0.6em;
     	}
     }
     @media only screen and (min-width: 501px) and (max-width: 767px) { 
     	#top.home #wrap_all #av_section_3.main_color .flex_column.av_one_third h3 {
        font-size: 0.9em;
     	}
     }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1483550

    Hey laptophobo,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #boxed-menu.av-border-cells .flex_cell {
        border-bottom: 1px solid #fff;
        border-left: none;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1483549

    In reply to: color section

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey egouldmedia,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #footer div .av_one_third {
      margin-left: 0;
      width: 100%;
    }
    }

    Best regards,
    Rikard

    egouldmedia
    Participant

    I must have set a parameter I didn’t intend to because my other websites with Enfold have footers that respond properly with Chrome & Safari. However, my latest website with Enfold does not have the footer respond (the columns do not stack when the viewport gets small). Do you know what I may have done?

    Thanks in advance for the help.

    Regards,
    Elliot

    #1483531

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1483528

    In reply to: Overlapping sections

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1483527

    Hi,

    Please try to overwrite your current installation via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Rikard

    #1483526

    Hi,

    Thanks for the update. Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483524

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1483523

    In reply to: Enfold theme update

    Hey Pavel,

    If you have access to the Themeforest account which was used to purchase the license in question, then you don’t need to purchase anything. You would have to register your theme license in order to receive updates though: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483521
    fungaijames
    Participant

    I recently took over hosting a WordPress website that has the Enfold Theme.

    The site runs so slowly. We’re currently using LiteSpeed Cache, and that helps, but anything that’s not cached takes a really long time to load.

    The backend is almost impossible to navigate until I disable Enfold.

    See screenshot: https://tinyurl.com/224voknn

    See how Enfold is using so many resources?

    I have tried everything for the front end, Nitro Pack, WP Rocket, and nothing works.
    Any ideas?

    • This topic was modified 8 months, 1 week ago by fungaijames.
    #1483506
    Pavel Bystrov
    Guest

    Hello, my client bought the Enfold theme in 2019 and is using it until now. The current version is 4.5.7. More precesily he is using Enfold Child theme with the version 1.0

    I’m wondering how do you manage theme updates for your old clients? If the client decides to continue using your theme, should I buy again its newest version or all updates are free, even for old clients?

    Thank you!

    #1483504

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1483502

    Hey bemodesign,

    Please try the following in Quick CSS under Enfold->General Styling:

    
    @media only screen and (max-width: 767px) {
      #top .isotope-item.special_av_fullwidth .av_table_col .entry-title {
        font-size: 24px;
      }
    }

    Best regards,
    Rikard

    #1483494
    kalla77
    Participant

    Liebes Enfold Team,

    wir haben ein Masonry-Element auf unserer Seite eingebaut, das Beiträge aus mehreren Kategorien darstellen soll. Die Kategorien dienen hierbei gleichzeitig als Sortier- bzw. Filteroptionen (basierend auf der Taxonomie).

    Leider werden diese Kategorien nicht vollständig angezeigt. Erst nach dem Klick auf „mehr laden“ erscheint die vollständige Liste der Kategorien. Dies führt zu einem sehr unschönen Nutzererlebnis.

    Zur Verdeutlichung des Problems haben wir ein kurzes Video vorbereitet:
    [video src="https://www.gwup.org/temporaer/enfold1.mp4" /]

    Wir wären Ihnen sehr dankbar, wenn Sie uns bei der Lösung dieses Problems unterstützen könnten.

    Mit freundlichen Grüßen
    Andrè

    English:

    Dear Enfold Team,

    we have implemented a Masonry element on our site that is meant to display posts from multiple categories. These categories are also used as sorting and filter options (based on taxonomy).

    Unfortunately, the categories are not shown completely. Only after clicking “load more” does the full list of categories appear. This results in a very poor user experience.

    To illustrate the issue clearly, we’ve prepared a short video:
    [video src="https://www.gwup.org/temporaer/enfold1.mp4" /]

    We would be very grateful for your assistance in resolving this issue.

    Kind regards
    Andrè

    #1483484

    In reply to: Disable Cart In Enfold

    Hello,

    Sorry to revive an old thread, but this is related and I figured it’d be nice to have both answers in the same place.

    I don’t want to disable the cart icon from the header—it’s fine if it always appears, even with no items in cart—but I want to disable the cart modal popup and the little icon showing the number of cart items added. These features require calls to get_cart_contents_count on every page load, which prevents caching for new customers as soon as they’ve added an item to their cart (as they browse other items in the store). Is this possible with Enfold?

    Thanks!

    #1483479

    Hi,

    Thank you for the info.

    Looks like most of the missing files are related to the LayerSlider plugin. Did you toggle the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin settings before? If you’re not using the plugin, you can set it to the second option (Deactivate).

    Best regards,
    Ismael

    #1483466

    Hey a_edemirci,

    Thank you for the inquiry.

    Are you using the Advanced Layout Builder to create the product content? Please note that ACF fields will not display automatically in this case. You may need to switch to the default editor or use the dynamic content feature to manually display the ACF field values. Please check the documentation below.

    https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    Best regards,
    Ismael

    levelseven
    Participant

    A client of mine that I used the Enfold theme for their website build received a notice that the source code was using a security protocol that was theirs and they were infringing on a patent? Any help understanding what they are referring to and eliminating said code would be appreciated. I have more detailed info in the letter i can share.

    “Based on publicly available information, your website infringes the Patent
    by making, using, selling, importing, and/or offering for sale products and
    services that practice the claimed inventions of the Patent, inducing others to
    make and use such products in an infringing manner, and/or contributing to the
    making and use of infringing products and services by others, including its
    customers, who directly infringe the Patent.

    In particular, your website (the “accused instrumentality”) infringes at least claim
    1 of the ‘844 patent.”
    ——
    Figure 1 below shows the basic ful TLS handshake:
    C l i e n t
    Key ^ ClientHello
    Exch | + key_share*
    | + signature_algorithms*
    | + psk_key_exchange_modes*
    v + p r e s h a r e d k e y *
    Server
    ServerHelo ^ Key
    + key_share* 1 Exch
    + pre_shared_key*
    (Certypice guests. Server
    Params
    {Certificate*}
    {CertificateVerify*} | Auth
    {Finished}
    [Application Data*]
    v {Finished} [Application Datal
    https://datatracker.ietf.org/doc/html/rfc8446
    [Application Data]

    #1483453

    Hi,

    Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1483447
    a_edemirci
    Participant

    Hello,
    I have installed Woocommerce and also installed/tried several plugins that adds extra product fields in Woocommerce (ACF). Although I can add extra fields successfully, I cannot see those additions in single product page. I refreshed the page for many times and cleaned the cache. But, they did not work. I suspect that woocommerce product page settings are somehow conflicting with Enfold’s page template. How can I fix this problem? Thank you….

    • This topic was modified 8 months, 1 week ago by a_edemirci.
    #1483446
    ldgservice
    Participant

    Hi everyone, despite optimizing the pages, images, using plugins like WP Rocket, and server-side optimization, Google’s PageSpeed (mobile) still reports CSS-related slowdowns on: “Largest Contentful Paint element”, “Largest Contentful Paint”, and as a result, the mobile speed remains underperforming. How can I fix this? Thank you

    Hi Ismael,

    Thanks for your reply. I think point 1 got misunderstood a bit, this is not actually not related to the mobile menu but to the menu style of large screens. As you can see there is a slight top shadow on the menu bar. But the menu is limited to the with of the container. I would like that the drop-down shadow is shown to the full width of the page. Let me post an Enfold project in the private content to show what I mean.

    Regarding the search icon, I have already placed a fontawesom icon in the 3rd widget to illustrate the desired position of the search icon. So I would like to find out how to actually activate the search function from that position.

    The hamburger position on mobile worked out good by the way, thanks for that.

    Regards
    S

    #1483441

    Hey mhannondesign,

    Thank you for the inquiry.

    The site contains an older version of the theme, 6.0.8. Please upgrade it to the latest version, 7.1 and let us know if the issue still occurs.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

Viewing 30 results - 2,101 through 2,130 (of 243,824 total)