Hi,
I logged into your site and found that your snippet to change the logo for mobile was disabled, so I enabled it and found that it works correctly. Please see the screenshot in the Private Content area of what I see, please check.
In your screenshot it looks like you were using a iPhone when you saw the “Enfold” logo on mobile.
Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
So if you see the “Enfold” logo on mobile try to Clear the History on your iPhone

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Lokita,

Enfold does not have functionality for setting which image should be used when sharing on social networks, you can use a plugin like Yoast SEO or similar for that.

Best regards,
Rikard

Hi,

Great, I’m glad that you found a solution. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey djsmbd,
It looks like the data-av_icon in the shortcode is corrupt, please try to recreate the shortcode and add it to a new “Custom HTML” widget again.
currently it looks like you are using a “text widget” and the “visual tab” in it can corrupt HTML:

this is why the “Custom HTML” is better for HTML

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thanks for the screenshot, so you want to move the burger menu “X” over the logo, are you sure you want to do this, each time you open and close the burger menu on mobile there is going to be a big “jump”. Right now the burger menu icon stays in the same place when open or closed.
Nonetheless, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) {
  #top #av-burger-menu-ul {
    vertical-align: top !important;
    padding: 130px 0 !important;
  }
  .responsive.av-burger-overlay-active #top #wrap_all .main_menu {
    top: -90px;
  }
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, this is the recommended solution so we will go ahead and close that as you have asked. if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
when I check your mobile menu the top line is almost on the burger menu “X” please see the screenshot in the Private Content area to ensure that this is what you see also.
If not then perhaps your mobile device cache is showing you an old version, if this is what you see and you want it even higher try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #av-burger-menu-ul {
    vertical-align: top;
    padding: 190px 0 !important;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey MORTULGAAH,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey josefineeiby,

Please register you theme license: https://kriesi.at/documentation/enfold/theme-registration/. If that doesn’t help, then try using this plugin instead: https://envato.com/market-plugin/.

Best regards,
Rikard

Hey jamesbarrell,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top #header .av-main-nav > li.current-page-ancestor > a .avia-menu-text {
	color: #afbf36;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey extrebogo,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
.home .avia-fullscreen-slider .caption_bottom .slideshow_caption {
    bottom: 250px;
}
.home .slideshow_inner_caption .avia-slideshow-button.avia-button {
    background-color: #a37652;
    color: white;
    border-radius: 10px;
}
}

Best regards,
Rikard

Hey Antonio,

The latest version is compatible with the latest version of WordPress and PHP. Please refer to this on how to register your theme license in order to recieve updates: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

I think it’s wrong to call this an issue, since clearing cache is something you should do every time some sort of styling has changed on your site. Most of the settings in Enfold are styling settings, and cache should be cleared after something has been changed. If you don’t want to clear your cache for whatever reason, then I would suggest that you remove the query string first of all to see if that achieves what you are looking for. If not, then we’ll take it from there. Query string are the characters which are added after the file name.

Best regards,
Rikard

Hi,

Thank you for the info.

The site is not loading on our end for some reason. Did you install a security plugin? Please disable the security plugin temporarily, upgrade the theme to version 5.7, then temporarily disable the Enfold > Performance > File Compression settings. We’ll try to check the site again afterwards.

Best regards,
Ismael

Hey peterolle,

Thank you for the inquiry.

You can set the Enfold > Shop Options > Product gallery settings to the second option (Woocommerce 3.0 product gallery). Let us know of the result.

Best regards,
Ismael

Hi,
Thank you for your patience and the link to your page, to research the issue of the video loading twice I copied your page to my test site and each of your videos only loaded once, you have one at the top startseite.mp4 and one at the bottom hintergrundvideo_1.mp4

I then checked your page again and each video was loaded twice:

I tried disabling your plugins and testing again, but it still showed the videos loading twice, so I’m not sure if this is a cache issue. Does your web server use a “object” cache such as Memcached, Redis, Varnish? I’m not sure what would cause the videos to load twice but it doesn’t seem to be caused by the theme since I can’t reproduce it.
If you do have a server cache try disabling it and see if that helps, it may take a few hours.
As for the prelaoding issue, the prelaoder will not show the page until it is fulling loaded, and when it is off your page will show before it is fulling loaded, so this behavior is expected since you page is loading slowly. I also note that my clone of your site loads in under 9 seconds even though all of the images and videos are pull from your server, you site is taking over 22 seconds, this is strange.

Best regards,
Mike