Hi,
Thank you for the update.
Where can we can see the issue? Please provide a screenshot using platforms like Savvyify, Imgur or Dropbox, and post the login details in the private field so that we can properly check the issue.
Also the Enfold n ew in this version (x) to close in the WQP dashboard a
We haven’t encountered any complaints about this issue. Please provide a screenshot or contact the plugin author for more info.
Best regards,
Ismael
hmm ok and my other issue is that unless I set a partucilar page to homepage then none of the changes take place!
If I change the homepage to another static page then the styles of the page(s) change!
Heading2 goes form white (correct) when set as homepage and then go to Black when not allocated as homepage?
Is this to be expected behaviour?
Use case is I have a holding page up while client approves new site. the new site does not render unless I set it live as the new homepage?
Also the Enfold n ew in this version (x) to close in the WQP dashboard appears every single time the page loads even after dismissing. I fear Enfold is corrupt somehow?
I saw a couple of old threads on this, but I doubt if they are still relevant. Basically, the “Header Invisible Until User Scrolls” is not working on one of my sites. See private please. I’ve compared the Enfold Theme Options Header settings to another site that is working, but no change.
Hi,
Thank you for the update.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache. Let us know the result.
Best regards,
Ismael
Hi,
The css code doesn’t seem to be applied when we checked. Where did you add it? Please toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Or post the login details in the private field so we can check it.
Best regards,
Ismael
Hey washem,
Thank you for the inquiry.
Please toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect. If there is a cache plugin installed, make sure to purge the cache afterwards. Let us know if this helps.
Best regards,
Ismael
Enfold is stuck?
Changed boxed layout to flexible, stays boxed?
Headings do not reflect ypography that is shown in Enfold preview?
If I make a change to global styles, does not change.
change font, nothing changes?
thanks in advance.
Very strange….
please assist
Hi,
Sorry, you can not upload svg icons, the theme uses “icon fonts” which is a font file, not a icon image. Please see our documentation here. You may need to scroll down to Adding your own Fontello Icons Icon fonts can not have color.
Perhaps when you clicked my link above it didn’t scroll correctly, try this link.
It’s very simple, you can use css to replace the “icon font” with a svg image

If you create a test page I can write a step-by-step example for you, similar to the screenshot above.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
I downloaded this version
themeforest-dGgwr2Lb-enfold-responsive-multipurpose-theme
Do you confirm that It is the last one ?
Please
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
No, updating will not cause you to lose your child theme setting, you probably updated and then activated your parent theme, instead of leaving your child theme activated.
Try updating this way:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
Mike
I saw my back up has not been take effect.
I have this:
Update available!
A new version (6.0.2) of your Parent Theme (Enfold) is available! You are using version 5.6.12.
See what’s new on our change log. Would you like to update?
If I update , does the update destroy all my enfold child setting ?
Now let come back to my issue.
Please could you check why the following information does not display to my page ? SKU, EAN for each product .
Even after update the new enfold theme ?
Hi,
Glad to hear that you have sorted this out, I’m not seeing this on my install, but I have linked to a /themes/enfold/config-layerslider/LayerSlider/assets/static/layerslider/skins/noskin/shadow.png
image for you. Unless there is anything else we can assist with on this issue, shall we close this thread then?
Best regards,
Mike
Hi ,
I started updating with the latest version but it deleted all my custom enfold child that I made.
Please Please how to backup with my custom enfold child ?
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Thanks for that. Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
This reply has been marked as private.
Recently migrated in this Woocommerce store and are moving it to Enfold. Have been troubleshooting this for this last week and just cannot see m to figure out what might be causing these errors. They only show up on the SHOP pages and it is definitely only when Enfold is activated. Warning: Undefined array key “default” … and Warning: Undefined array key “content” in…
Example pages w/errors:
2 errors: https://visualrush.in/vosselections/grapes/malbec/
Just one error: https://visualrush.in/vosselections/product/alpataco-malbec/
Have re-installed a fresh version of the theme and turned off all plug-ins to see if we can get it to disappear, but nothing seems to work. On some of teh product pages it even causes the footer to not show up. Strange stuff.
Thank you in advance!
Hi;
I activated Enfold but I couldn’t how to import and integrate “Import: Résumé Demo” template to my website. Do I have to use “Demo Import” option to use it. I never designed a website before and I am confused to deal with it.
I am not be able to find “Import: Résumé Demo” template and couldn’t change the parameters on the website. Is there any documentation to follow the instructions in order to solve importing the template problem.
Thanks
Hey gocmenmustafa,
You will need to create a “Token” on your Envato Theme Forest account and add that to your Enfold theme panel at Enfold > Theme Update > Enter a valid Envato private token.
Please see our documentation here.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
This is only for items in the /avia-shortcodes/ directory and you must add the code to your child theme and add a /shortcodes/ directory to your child theme, please see our documentation here. If the page doesn’t scroll automatically, scroll to Add Elements to ALB
Best regards,
Mike
Hi;
I purchased Enfold and I couldn’t find how to register to enfold template on website. I have Item-Purchased-Code but I couldn’t any section to paste it? Could you help me?
Thanks.
Hi,
If you are not using a child theme, then please install one. Your changes will be overwritten on updates otherwise. After that, you can add the script anywhere in the functions.php file.
Best regards,
Rikard
Hi Ismael,
we’ve just updated a staging version of the site to the newest enfold version and the problem still persists with the smart loading. Of course the problem isn’t there when enabling all elements.What else can I try to fix the problem with the smart loading enabled.
We can also give you backend access to the site to check the error yourself
Best regards,
Gerry
To reach the responsive behavior if you have a svg as logo – Enfold added some code to svg tag depending on logo position.
if you have logo on the left side : preserveAspectRatio="xMinYMid meet"
that means it stays on x-position on the left and preserves the middle Y-position.
if logo is centered – it will be : preserveAspectRatio="xMidYMid meet"
if logo is on the right – it will be : preserveAspectRatio="xMaxYMid meet"
by the way: if such a code is allready inside the svg tag – enfold will overwrite that for the logo insertion.
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thank you for the update.
We are unable to reproduce the issue on our end. The inline styles remain the same when we edit the Text Block or update the page. Please check the screenshot in the private field. It’s possible that a plugin is causing the issue on your end. Have you tried using a Code Block element instead?
Instead of using inline styles, you can add custom class names to the html and adjust the styles for these elements in the Enfold > General Styling > Quick CSS field.
Best regards,
Ismael