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In reply to: Not able to update the Enfold theme
Hey michellebc,
Please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardTopic: Expired Link
Hi There :-) i tried to upload the enfold zip-Files but in WP it says the link has expired.
In my download folder are 2 versions since i bought the theme for an other HP before. I can see which one is the “newer” one. But i used all zip Files, always getting the expired Link messageIn reply to: Upgrade Question
Before you change anything, create a backup copy of your site’s status quo (a good plugin, even in the free version, is: duplicator)
I would recommend this approach to everyone, especially for major updates (5.x to 6.x; …). This way, you always have a rollback option in the background.
The advantage of this method is that it can be reversed.
Uploading the new theme takes a little time; if everything goes well, the website will only be offline for a short time (only for the moment of renaming).Update via ftp
- Download the “installable WordPress file only” file from themeforest and unzip it
- After that – you got a folder : enfold
- Rename this downloaded newest version to enfold-new
- via ftp: Upload that enfold-new folder to the themes folder
- ftp: You now have the “enfold” folder (the older version) and the “enfold-new” folder side by side.
- via ftp: Rename the existing enfold folder to f.e. enfold-old
- via ftp: Rename your uploaded enfold-new folder now to enfold
- On Enfold – Performance – check mark and “Delete Old CSS And JS Files?”
- Check if your Website works to your full satisfaction.
- Yes – then stop here – Update is finished
- After a while of testing – you can delete that enfold-old folder via ftp
- No – delete or rename back the enfold folder back to enfold-new
- rename the enfold-old folder back to enfold
- check on enfold board if there are known bugs – or similar problems
PS: I’m not sure if the new Enfold also has requirements for the PHP version number.
Log in to your hoster and check which PHP version is set there.
Most hosts will show you which PHP version they currently prefer (8.2, 8.3—some even recommend the 8.4 PHP version).In reply to: Burger menu arrows in a different color
With these larger and bolder icons, you will now see a shift when opening the submenus (“Services”), which you can prevent by widening the whole thing (e.g., 375px instead of 350px). You could also reduce the indentation of the menu items (paddings).
/* you can set the width to 375px f.e. on the enfold options */ .html_av-overlay-side .av-burger-overlay-scroll { width: 375px; }/* However, this width setting is not mandatory if you only reduce these indents and leave the width at 350px. */ .html_av-overlay-side #top #wrap_all .av-burger-overlay li a { padding: 15px 30px; } .html_av-overlay-side #top #wrap_all .av-burger-overlay li li a { padding-left: 60px; }Looking for a snippet to show a deafult image in blog views – but NOT Single view (there only images should be shwon, which are uplaoded with the post).
I tried it like this:function enfold_fallback_thumb_url( $size = ‘enfold-blog-thumb’ ) {
// Deine Fallback-ID (anpassen!)
$fallback_id = 4283;
return wp_get_attachment_image_url( $fallback_id, $size );
}// Enfold-kompatibler Filter: Nur Übersicht, kein Single
function enfold_fallback_thumbnail_html( $html, $post_id, $post_thumbnail_id ) {
global $post;// Admin/Single/hat Bild: überspringen
if ( is_admin() || is_singular() || $post_thumbnail_id ) {
return $html;
}// Nur Posts in Übersichten
if ( ! is_home() && ! is_archive() || $post->post_type !== ‘post’ ) {
return $html;
}// Fallback-Bild rendern (Enfold-Size)
$fallback_html = ‘<img src=”‘ . enfold_fallback_thumb_url( ‘enfold-blog-thumb’ ) . ‘”
alt=”‘ . esc_attr( get_the_title( $post_id ) ) . ‘”
class=”attachment-enfold-blog-thumb wp-post-image fallback-thumb” />’;return $fallback_html;
}
// Filter aktivieren
add_filter( ‘post_thumbnail_html’, ‘enfold_fallback_thumbnail_html’, 10, 3 );But it doesn’t work. Any advices? Thakns
TimI have a valid support token for a few more month yet I am getting the following message:
3ccae7d4-e678-4d58-a4cd-6925c154b65b
Last time we checked the token, we were not able to connect to Envato:Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.Topic: Enfold Shop Demo
Hi. I installed Enfold Shop Demo. Our website is not a store, but I like Enfold Shop Demo design elements.
How do you add a post to the full slider in the Home page with “Read more” button? I used “post slider” element but the post wasn’t automatically added to the Home page slider after I published it.
I’m not an IT and honestly, I find Enfold theme complicated, difficult and not non-IT user-friendly. So, I hope somebody can help. Thanks!Topic: excerpt length
I’ve tried everything, but I can’t seem to reduce the word count of my blog summary on my frontpage. What am I missing? I followed these instructions in a previous forum discussion see link.
https://kriesi.at/support/topic/how-to-adjust-the-excerpt-length-in-enfold/?login_error
add_filter('avf_postgrid_excerpt_length','avia_change_postgrid_excerpt_length', 10, 1); function avia_change_postgrid_excerpt_length($length) { $length = 100; return $length; }In reply to: Faulty function in the theme?
Hi Rikard,
thank you for your answer. When we activate the parent enfold theme the subpages are loaded but the layout is broken. Is there any way to fix this problem?
best regardsStephan
ich weiss ehrlich gesagt nicht warum du dir das leben schwer machst.
Einfach eine Liste anlegen innerhalb eines Text-Blocks – die Jahre fett setzen, und dann nur noch diese Text Element mit einer Klasse belegen.
Den Rest macht das CSS. Da musst du nicht einmal html code setzen – oder ein Tabellen Plugin nutzen etc. Pures Enfold.
css auf der Seite: https://webers-testseite.de/joeconnert/
_________
To be honest, I don’t know why you’re making life difficult for yourself.
Just create a list within a text block – put the years in bold, and then just assign a class to this text element.
The CSS will do the rest. You don’t even have to set any HTML code.
CSS on the page: https://webers-testseite.de/joeconnert/
In reply to: I am not able to post question in the forums
Hi,
Thanks for the clarification. I logged in using your account, and opening new tickets is working as it should. Note that you have to go to a sub forum, like Enfold, in order to open a new ticket. https://imgur.com/a/AnoSPNb
You can also use this link to open a new ticket.Best regards,
RikardIn reply to: Color headers link
Hi,
Thank you for the screenshots.
Are you saying that the color of the links should be blue? You can adjust the color of the links in the Enfold > General Styling > Main Content / Alternate Content panels. Adjust the value of the Highlight Color field. If this doesn’t work, please provide the login details in the private field.
Best regards,
IsmaelIn reply to: WooCommerce Features not working
Hi Mike,
So …
Are you able to access the dashboard but nothing else?
You have a full admin profile under the link sent.
https://snipboard.io/Mc8fEm.jpgHere are a few screens using your profile. I can manage every feature of the website.
https://snipboard.io/lwB0eb.jpg
https://snipboard.io/WGoDSd.jpg
https://snipboard.io/HqB7GE.jpgAbout editing codes …
I can access all the code snippets (WP Code) with your user profile, but I see the same message.
But now I know what’s happening …
https://snipboard.io/06D15V.jpgBut you can definitely create new codes under your user.
https://snipboard.io/DbmoIB.jpgI asked my IT department to set up my connection the same way you are. No VPN, no Cloudflare rules, Enfold temporary login link.
So, I am “you” now.Thanks, Leo
Hello Kriesi Support Team,
I’m continuing to experience “THE SAME recurring FATAL E_ERROR” on this live website (https://www.drisabelbalza.com) that triggers WordPress “Your Site is Experiencing a Technical Issue” emails repeatedly.
I don’t know why this annoying E_ERROR doesn’t go away, even though I tried your previous recommendations without any successful result.
What can I do next? This is from January 24, 2026:Environment:
WordPress version: 6.8.3
Parent theme: Enfold 7.1.3
Active theme: Enfold Child (version 1.0)
Current plugin: (version )
PHP version: 7.4.33Error Details
============
An error of type E_ERROR was caused in line 223 of the file /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php. Error message: Uncaught Error: Class ‘avia_font_manager’ not found in /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php:223Stack trace:
#0 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(259): avia_social_media_icons->build_icon(Array)
#1 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(288): avia_social_media_icons->html()
#2 /home/drisabel/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(22): avia_social_media_icons(Array, false)
#3 /home/drisabel/public_html/wp-includes/template.php(812): require(‘/home/drisabel/…’)
#4 /home/drisabel/public_html/wp-includes/template.php(745): load_template(‘/home/drisabel/…’, false, Array)
#5 /home/drisabel/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array)
#6 /home/drisabel/public_html/wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)
#Best regards,
ClaudiaIn reply to: easy slider offset?
Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeIn reply to: neue Support Lizenz
Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeIn reply to: Unable to edit a page
Hi,
Glad that you found a solution, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeIn reply to: “SOLD” image or text over some gallery images
Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeHi,
I got the message from wordpress that enfold theme is perceived as dangerous and it is recommended to be deleted. I did so and reinstalled but then it continues saying that. What is the problem? I am nevertheless using enfold child but it doesnt work without the parent theme installed.
Thanks for your help
VerenaHey Ismael,
It would be great if you could explain that to me in a little more detail, as I don’t think I can manage it that way.
So instead of
add_action(‘ava_after_content’, ‘enfold_widget_before_footer_for_single_post’);
then like this
add_action(‘avf_template_builder_content’, ‘enfold_widget_before_footer_for_single_post’);
???Regards,
MikeIn reply to: neue Support Lizenz
Hi,
You need to go to the Enfold sub forum, then click this button: https://imgur.com/a/AnoSPNb, or use this link to open a new thread.
Best regards,
RikardIn reply to: portfolio sort menu accessibility
Hi,
Thank you for the update.
In the enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.js, look for the masonry_filter function and adjust this selector or variable.
links = masonry.find('.av-masonry-sort a'),Replace it with:
links = masonry.find('.av-masonry-sort button'),Best regards,
IsmaelHey Víctor González,
Thank you for your inquiry.
If you’re referring to the Enfold theme, then yes, you can create your own website using the WordPress CMS and the theme to build your content and design your pages. To help you get started, please check the following documentation, and feel free to browse the forum for related questions.
— https://kriesi.at/documentation/enfold/
Best regards,
IsmaelHey Mike61,
Thank you for the inquiry.
For posts created with the Advanced Layout Builder (ALB), you need to use the avf_template_builder_content filter. The code might look different since it’s not a hook. Please check the enfold/template-builder.php file for the available hooks and filters.
Best regards,
IsmaelHello,
Using Yith booking, suddenly after last enfold update calendar arrows disappeared.
https://myjapanguide.com/booking/sumo-morning-trainingui-icons_444444_256x240.png is an icon image used in jQuery UI themes. So I placed it the plugin directory and use CSS
#top ui-datepicker-header ui-widget-header ui-helper-clearfix ui-corner-all .ui-icon,
.ui-widget-content .ui-icon {
background-image: url(“/wp-content/plugins/yith-woocommerce-booking-premium/assets/css/images/ui-icons_444444_256x240.png”);
}
But it doesn’t work. But when logged as admin, the arrows show.Is there a way to pull this png from Enfold or where is it in enfold? I couldn’t find it in Jquery
Thank you
Topic: Risk free Update
Hi, we afre using the Enfold-Theme in Version 4.8.1 and want to update to 7.1.3.
can we just do it without big risks?Hello,
****EDIT: IT WAS A PLUG-IN. I FOUND IT DOING THE TYPICAL ONE-BY-ONE PLUGIN ENABLING.*****
For months we have only been able to update specific site pages, posts, and portfolio items in the backend of our WordPress site. Any attempts to make updates to the theme itself (appearance, widgets, footer, etc.) returns a critical error message on load.
We thought this was due to not having the verified personal token as proof of ownership…well, we repurchased it since we could not find the original proof of purchase. After successfully linking the purchase and checking for updates, the critical error continues.
Could this be due to our outdated PHP (8.0.30) creating errors, plugin incompatibility, or is it an issue with Enfold? I wasn’t able to find a forum post directly referencing this error, but please point me in that direction if there is a solution to this problem. I’m frustrated that we purchased the theme for a second time and are still unable to edit it. Please contact me with troubleshooting possibilities as we need to make these updates ASAP.
Thanks,
BenIn reply to: PHP Version compatibility
Hey nancyT,
Enfold is compatible with all new PHP versions. If you are having problems, then make sure that you are running the latest version (7.1.3) https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardHello, to display a footer widget below each piece of content in a blog post in category 3, I used the code below. This works perfectly with normal blog posts, but NOT with blog posts that have been edited with ALB. What is wrong here?
— CODE —
// Widget Footer fuer Blog – Angebote
function enfold_widget_before_footer_for_single_post() {
if(is_singular(‘post’) && in_category(‘3’)){
dynamic_sidebar( ‘blog-footer’ );
}
}
add_action(‘ava_after_content’, ‘enfold_widget_before_footer_for_single_post’ );Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
