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Hello
I have adopted a website and it currently runs enfold 4.0.7 and when updated wordpress it crashed. Therefore I understand I need to purchase updated version. However I have a few questions so I can chose the right one (modern vs classic).
1. How do i know if the current version of enfold I currently have is classic or modern (does not say in theme details)?
2. As I am a not a professional web designer, is it seamless to go from the 4.0.7 version to the latest version (7.0+)?
3. What is the difference between enfold classic and modern?
4. Considering I am wanting to go from my version 4.0.7 to latest version, which do you recommend classic or modern?
5. If I purchase modern, does it still support classic (if that is what my current website is)?
6. Will I need to create a new child theme after buying updated enfold theme?For reference, if you need to see my website to determine classic or modern – it is http://www.jaunaviltis.lt
thank you for your time to answer these questions
Mark
Topic: Installation failure
Hi,
I´ve downloaded the installable file enfold.zip as well as the “installable WordPress file only”. Both of them can´t be installed.
This is the message:Das Theme wird von der hochgeladenen Datei enfold.zip installiert
Entpacken des Pakets …
Die Datei konnte nicht kopiert werden. enfold/config-layerslider/LayerSlider/assets/static/codemirror/addon/dialog/dialog.cssIn reply to: Portfolio Navigation
Hi,
Thank you for the inquiry.
We understand you’re having issues working with the theme, specifically with the post navigation along with a slider’s default arrow navigation. To get around this issue, we recommend to adjust the position of the post navigation by adding this code in the Enfold > General Styling > Quick CSS field.
#top .avia-post-nav { top: 80%; }This should move the post navigation lower on the page or within the viewport. Where can we see the portfolio grid element?
Best regards,
IsmaelIn reply to: WooCommerce Features not working
Hello,
I’m so sorry for the late reply. I was away for a few days ….The user has been created using the Temporary Login Plugin.
Please let me know if it works.https://snipboard.io/e2vdx9.jpg
So ….
Despite all those limitations, I managed to use the AWS plugin, and it’s working fine on all pages except the homepage (it’s not even showing) and the single product pages (it’s showing after the product, not in the left sidebar).I really need to make it work properly for all product pages.
Also, understand how to use the ALB feature (add sidebar) inside an Enfold block.Please keep in mind that this website is live but not yet announced.
So I can’t lose everything inside or proceed with major changes, as we have a multisite environment for all the company websites.
Let me know what changes or tests you’re thinking about. I dont know if any of the quick CSSs inside this Child Theme are affecting what we’re discussing.Thanks for your help.
LeoTopic: Portfolio Navigation
Hello!
How can I extract the next/previous portfolio navigation from the slider in Enfold’s portfolio items and position it separately at a custom location on the single portfolio entry page?
Right now I have two arrows in the Slider, one for the Slider itself, and one for the Portfolios.Thanks for helping.
Topic: enfold
Good morning!
Over a period of time i have bought 3 licenses enfold theme for different sites i manage. Now i want them to update automaticly in wordpress so they are save. I have made a token and i can use this is one of my sites.
Question, can i use this one token for the other two licenses also?
In reply to: Footer
Hey daninap,
Thank you for the inquiry.
Did you set the footer display in Enfold > Footer > Default Footer & Socket Settings? Please provide the login details in the private field so we can further investigate the issue.
Best regards,
IsmaelHey jessij87,
Thank you for the inquiry.
Where is the site hosted? The demo import is known to have issues with certain hosting providers, such as OVH, so that might be the cause of the problem. If that’s the case, please try to import the demo manually using the XML files. For more information, please refer to this documentation.
— https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Let us know if you need additional info.
Best regards,
IsmaelHi,
I’m currently creating a number of pages that require tables, with variations across roughly 80 pages. I’ve been using the Enfold Table element, which looks good, but each entry needs to be added manually.
I have all of the table data in a PDF document, and it would be much quicker if I could copy the whole table content (with tabs) and paste it into Enfold so it formats everything automatically.
Is there a way to do this to speed up content population, or do I need to copy each individual value from the source PDF and paste it into the Enfold table fields separately?
Any advice on the most efficient approach would be much appreciated.
Thanks,
Really strange:
Whereever I write “Kontakt” in a textblock, it appears in frontend as “Kontakt1”.
I’ve no clue where the “1” comes from.It’s on this page https://www.buergerforum-rol.de/themen-koepfe/gesellschaft-burgernaehe/ besides one of the pictures “Hannes Moser”, for example.
Hi,
I believe I have found a plugin ticks all the boxes.
Their support have advised that this will work in Enfold Layout Builder by implementing a shortcode for their Product Gallery Slider.
Which is the best way to include shortcode via layout builder?
eg. Using Code Block element Or Text Block Element then adding the shortcode in Code tab?Thanks
In reply to: Enfold – WooCommerce latest version: FATAL ERROR
Hi Ismael,
thanks for your reply.YES enfold updated to 7.1.3
No modification in the child theme
Already downgraded to older PHP version… same problem.Giacomo
In reply to: Broken Pages & SVG Icon Error on My Website
Hey bdfuel,
Thank you for the inquiry.
Is the theme updated to version 7.1.3? If not, please make sure to download the latest version or update the theme via the Enfold > Theme Update panel. If there are modified files in the child theme, make sure those are updated as well. Please let us know if the issue persists.
Best regards,
IsmaelHello Enfold Support,
I have noticed that some pages on my website are displaying broken layouts. On top of the pages, I see the following error message:
data-av_svg_icon=”search” data-av_iconset=”svg_entypo-fontello”
I have attached screenshots showing the issue for your reference.
Here are some of the links where I am seeing this problem:
https://www.banglabook.org/category/bangladeshi-writers/muhammed-zafar-iqbal/
https://www.banglabook.org/category/bangladeshi-writers/qazi-anowar-hossain/
https://www.banglabook.org/category/indian-writers/sunil-gangopadhay/
https://www.banglabook.org/category/indian-writers/shirshendu-mukhopadhyay-indian-writers/
I found this issue today, and there may be more pages affected. Could you please help me identify the cause and suggest a fix?
Thank you for your support!
Best regards,
BdfuelAfter updating PHP from 7.4 to 8.3 and having latest wordpress version (6.9) enfold version and last Woocommerce version, my website crashes.
Fatal error: Allowed memory size of 134217728 bytes exhaustedDeactivating Woocommerce (by changing the plugin folder name) all works well.
As soon as I switch to a “standard wordpress” template, everything works with woocommerce activated.Did ALL the woocommerce maintenance tools, nothing worked.
No way to make it work again even by going back to previous PHP versions.
Only way to stay with enfold theme is to switch off woocommerce.
Thank you for your help.Hi Gunter & team,
We have hit a reproducible issue that we can’t find the root cause of that we would like your help with as it seems directly related to one specific Enfold ALB element. I’ll try and explain as clearly as I can and we have a staging site setup for you to test it with.
If we choose to use a page as the Footer (and keep the socket) then we can see the issue. We have two pages on the staging site to be used as the footer:
1. “Footer” – this is using standard columns and works perfectly.
2. “Footer Grid Row” – this is using the Grid Row element and this is when the issue occurs. Switching the Enfold settings to use the “Footer” page instead of the one with the Grid Row resolves the issue. Switching it back and the issue occurs again.The issue ONLY occurs on mobile – you won’t see it on a desktop browser when in responsive design mode. You will need to test on a mobile. We have tested it on 3 different iPhones – all different models and all running different versions of Safari. Please test it on a mobile phone, logged out of the site, using Safari to see the issue.
The issue is that when you load a page and try to swipe to scroll, the page appears to be “sticky” and doesn’t actually scroll. Eventually after a few tries it might work, but it takes multiple swipes and sometimes never scrolls at all. All pages on the site are affected by it, and it occurs ONLY if the footer pages is designed using the Grid Row element. If you remove the Grid Row or switch the footer to be a different page not containing a grid row element, the issue goes away.
The odd thing is we have used grid rows in footers for other sites without issue. But with this site we are unable to due to this issue.
I hope that makes sense, it’s a little hard to describe. Please see private for staging site.
Thanks, look forward to seeing what you think.
Regards,
Tim
Topic: New Enfold Demos
Hello Enfold Support Team,
I hope you’re well.
I’m soon to be launching a new website, https://envialab.com/, where I create and sell custom demo designs specifically for Enfold users. Before moving forward further, I wanted to confirm that the way this is implemented is fully compliant with Enfold’s licensing terms.
To clearly explain how it works:
* Customers must already own or purchase a valid Enfold license
* I am not reselling, bundling, or redistributing the Enfold theme
* Each demo design is delivered via a custom demo import plugin created by us
* The plugin is used only to import layout data, demo content, and Enfold-compatible configurations
* No Enfold core theme files are included or redistributed within the plugin
* The plugin requires Enfold to already be installed and activated by the customer
* All support will be handled by usThe intention is to provide professionally designed demos that Enfold users can import easily, while fully respecting Enfold’s intellectual property and licensing model.
Could you please confirm:
1. Whether selling Enfold demo designs delivered via a custom demo import plugin is permitted under your terms
2. Whether there are any restrictions, best practices, or required disclaimers you would recommend
3. If there are any elements that should be avoided to remain fully compliantI want to ensure everything is handled correctly and in line with Enfold’s policies from the start.
Thank you very much for your time and guidance.
Kind regards,
Lee
EnviaLabIn reply to: Videos (Youtube/Vimeo) no longer opening in lightbox
Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeIn reply to: Videos (Youtube/Vimeo) no longer opening in lightbox
Hi,
I looked at your css, and as long as you are still using the ihf-contact form and the pojo-a11y you should be fine, Enfold doesn’t change classes so it will be backward compatible.
Shall we go ahead and close this thread?Best regards,
MikeIn reply to: Videos (Youtube/Vimeo) no longer opening in lightbox
Hey Mike, thanks for checking it out. That is very strange. I’m on Chrome, Win 11. A bit more in private content.
Strange as I use this same chrome profile on other devices and don’t have this issue. Sounds like a non Enfold issue so I’ll take it from here.
In reply to: Mon favicon ne s’affich plus dans les SERP
Merci, j’ai fais cette demande de réindexation déjà mais ça n’a pas changé.
J’utilise litespeed cache et Quic.cloud CDN, j’ai vider les caches mais c’est pareil..IL y a plusieures moyen de déclarer le favicon, dans wordpress, dans enfold, manuellement dans le header,.. Quelle est la meilleure methode? est ce un problème si il est définit avec ces trois methodes simultanemant?
Merci par avance pour votre réponse même si ce n’est pas une question purement relative à Enfold..In reply to: Filter is’t working on mobile
Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.Best regards,
MikeIn reply to: Transparent Header For Mobile
Hi,
Try removing this part of the css above from the end:#top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after { background-color: var(--enfold-header-color-button-font); }and add this css:
@media only screen and (max-width: 767px) { .responsive:not(.html_header_transparency) #top #main { padding-top: 80px !important; } }Best regards,
MikeBonjour,
Depuis quelques temps, les favicons de mes sites ne s’affichent plus dans les Serp ni dans la search console.
J’ai essayé de les déclarer dans le Head, d’ajouter un .ico a la racine des sites, de le déclarer dans WordPress sous l’identité du site, et dans Enfold – Favicon mais toujours rien… Seul 1 site est Ok sur les 6 que j’ai en ligne en ce moment..
J’essaye toujours de configurer les sites de la meme facon, avec les memes plugins… alors je ne comprends pas pourquoi j’ai ce probleme.. Ca fonctionnait il y a peu de temps…
Un site ok: campingnoroc.com
Un site avec le probleme: maisonboisproject.comMerci par avance pour votre aide!
In reply to: Secondary Custom Menu
Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Widgets not displaying
Hi,
Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Allow Larger Header Size On Mobile
Hi,
Thanks for the update. Your site is loading styles as it should when I check it. If this problem should continue, then please try to temporarily deactivate file compression under Enfold->Performance, and activate the option to delete old CSS and JS files on the same page.
Best regards,
RikardHello Enfold Support Team,
I am continuing to experience the same recurring FATAL ERROR on this live website (https://www.drisabelbalza.com) that triggers WordPress “Your Site is Experiencing a Technical Issue” emails repeatedly again and again.Environment:
WordPress version: 6.8.3
Parent theme: Enfold 7.1.3
Active theme: Enfold Child (version 7.1.3)
Current plugin: (version )
PHP version: 7.4.33Error Details:
An error of type E_ERROR was caused in line 223 of the file /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php. Error message: Uncaught Error: Class ‘avia_font_manager’ not found in /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php:223Stack trace:
#0 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(259): avia_social_media_icons->build_icon(Array)
#1 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(288): avia_social_media_icons->html()
#2 /home/drisabel/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(22): avia_social_media_icons(Array, false)
#3 /home/drisabel/public_html/wp-includes/template.php(812): require(‘/home/drisabel/…’)
#4 /home/drisabel/public_html/wp-includes/template.php(745): load_template(‘/home/drisabel/…’, false, Array)
#5 /home/drisabel/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array)
#6 /home/drisabel/public_html/wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)I have been following your recommendations, but this annoying E_ERROR doesn’t disappear. Could you tell me what I can do next?
Best regards,
ClaudiaIn reply to: How to add button or call to action in the header
Can you post a link to the page in question?
It will then be easier to advise you on which method to use to place the widget (which hook to use) and which CSS is required.
(follow Rikards link above)/* ==== Header widget area Logo left, Menu right Logo right, Menu Left Logo center, Menu above ==== */ add_action( 'ava_after_main_menu', 'enfold_customization_header_widget_area' ); function enfold_customization_header_widget_area() { dynamic_sidebar( 'header' ); } /* ==== Header widget area ============ Logo left, menu below ==================================== */ add_action( 'ava_main_header', 'enfold_customization_header_widget_area' ); function enfold_customization_header_widget_area() { dynamic_sidebar( 'header' ); }after that create your new widget-area on :
_______________________
if you like to have the widget-area always nearby the logo – it might be better to use a filter to place the widget area:
See here a different solution with a widget area inside logo container ;)
https://basis.webers-testseite.de/
tell me – if this is what you like to have – and if your header setting is in this way.See snippets and basic css for that on: https://webers-testseite.de/fiorettipau/
i inserted to that widget-area a html widget – (copy&pasted html code from an enfold button-row)
Of course, you have to adapt the CSS to your header configuration. And you may also need to set a responsive behaviour.f.e. if you got a shrinking header – you had to decide f.e. if you set the widgettitle to display none on header-scrolled.
In reply to: Filter is’t working on mobile
