Hi,
Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Yeah and I´ve do it again, because no other Enfold Site of my customers do have the same problem.
And I´ve found it. Sometimes it´s a good idea, to take a break of some hours.
The Plugin which cause the problems with some kinds of links (not only accordeon) is WP Photo Album Plus from J.N. Breetvelt a.k.a. OpaJaap in Version 8.8.0x.00x
I deactive it now and use another method to show many Pictures. Its not a needed plugin.
You cannot use an Embed Block inside a Code Block element by default.
So you should disable that function to be possibly applied via Enfold “Advanced Layout Builder”. If you allow people using it – again: we’re not talking about a “Embed Block” inside whatever other block could be – then you should be aware that even a single URI would automatically produce that IFRAME (this is WP standard behavior). We’re not talking about the moon, super sophisticated hacks, reverse engineering; we are referring to just adding a generic site’s address, and that’s it: the site preview is done behind the scenes (even at back-end level), and the problem arises when under such an iframe-rendered preview a huge-unaesthetic-blank space is added, disrupting overall site’s layout.
Did you switch from the Block Editor to the Advanced Layout Builder?
Nope, not at all: only and always used the “Advanced Layout Builder” (no way that I will ever use the standard WP “Block Editor”).
We have forwarded the issue to our channel.
This is super nice, thanks. All the best, e.-
Hello Enfold-team,
I would like to make a few adjustments. Can you help me with this?
1. in the gallery on the start page, the images in portrait format are currently very large and the images in landscape format are small. Can this be changed so that it looks harmonious?
2. there is a slider with text on the start page. This jerks (jumps slightly) when scrolling. So it does not run smoothly.
Thank you, that would help me a lot!
I look forward to hearing from you!
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This topic was modified 1 year, 4 months ago by
mary301187.
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This topic was modified 1 year, 4 months ago by
mary301187.
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This topic was modified 1 year, 4 months ago by
mary301187.
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This topic was modified 1 year, 4 months ago by
mary301187.
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This topic was modified 1 year, 4 months ago by
mary301187.
Okay so I went and updated it to the Woocommerce 3.0 product gallery and they did show up as full size. However, there are other issues with the Woocommerce 3.0 product gallery that don’t work with my site layout.
1. The main image also now shows up in the product gallery. This is redundant and looks odd to me.
2. There is a black border around each gallery image that I would prefer not to have as I am trying to have a clean look.
3. There is some type of Zooming effect on the main product image that I don’t want.
Is there no way to just make the images full-size as they were before? I still don’t get why this suddenly changed as this was never a problem for many years I have been using this Enfold shop.
Hey Silje,
Thank you for the inquiry.
Have you tried adjusting the color values in the Enfold > General Styling > Main Content tab? To fix the issue temporarily, please disable the Autoptimize and cache plugin, then add this css code:
#top .main_color .input-text, #top .main_color input[type=text], #top .main_color input[type=input], #top .main_color input[type=password], #top .main_color input[type=email], #top .main_color input[type=number], #top .main_color input[type=url], #top .main_color input[type=tel], #top .main_color input[type=search], #top
.main_color textarea, #top .main_color select {
border-color: black;
background-color: white;
color: gray;
font-family: inherit;
}
Best regards,
Ismael
Hey michelebond,
Thank you for the inquiry.
Try to adjust the Highlight Color value in the Enfold > General Styling > Logo Area tab. Let us know of the result.
Best regards,
Ismael
Hi,
Thank you for the inquiry.
As @Guenni007 mentioned above, the custom font manager is originally intended for Google fonts. If the font is from a different source, make sure to follow the instructions in the File Structure tab.
// https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts
Best regards,
Ismael
Hi,
Thank you for the update.
If I can’t make it stay within its own Category, how do I remove it?
You can disable the product navigation by adjusting the Single Post Navigation settings in the Enfold > Blog Layout panel. You can also use this css code:
#top .avia-post-nav {
display: none;
}
Best regards,
Ismael
Hi,
Thank you for the update.
Did you set the Enfold > Shop Options > Product Gallery settings to Woocommerce 3.0 product gallery? The filter above will only work if the default 3.0 product gallery is active.
Best regards,
Ismael
Hi,
Sorry for the delay. The modification seems to be working on our end. Please check the screenshot in the private field. We temporarily disabled the Enfold > Performance > File Compression settings. Please make sure to purge the cache and remove the browser history before checking the page.
Best regards,
Ismael
But Font-Icons are monochrom ! – if you downloaded colored Icon-Packs – then you can not use them as font-icons in Enfold.
__
the downloaded flaticons folders – do they have a svg font icon?
you can extract that svg and upload it to fontello icon: https://fontello.com/
drag and drop that svg file to “custom icons” field. I guess you can do that for each of your Icon-Packs. And make one Container File of them.
After uploading all of your svgs to that input field – activate all of them – Name your font – and download it. This zip is for uploading it to Enfold.
For some reason, since WP 6.6.2, all of my sites that use Enfold are displaying the Avia Layout Builder off to the side and not in the main content editing area (on the back end). My Screen Option is set to 2 column. When set to 1 column, it will appear but very far down the page.
Once I scroll down, it pops into position for a while but will slide off to the left after a while.
Please help!
Thanks
Nancy
Hey jan402,
We would have to see the actual problem in order to say what the problem might be. I see that you are using a caching plugin, so clearing any caches and minified files from that would be the first step to take. You could also try activating the option to delete old CSS and JS files under Enfold->Performance, or toggle the file compression settings on the same page.
Best regards,
Rikard
Hi
On one site that uses Fluent Forms Input fields are disabled.
https://www.dropbox.com/scl/fi/5950mt1zgmabk0bbuexs9/Not-able-to-click-into-input-fields.jpg?rlkey=z8ivjpd6ryj5inrqvo6vghl76&st=v6hwfklt&dl=0
https://webkonsulenten.com/kontakt/
(The dev site is under maintenance mode. Making it locked for none signed in users.)
I do not know why this one site is showing the form input fields as grey. Other sites the form works fine.
It would be great with some suggestions as to what I can look closer at.
Thank you.
——-
UPDATE:
I switched over to the default theme Twenty Twenty Four and all the input fields work nicely there.
So it seems that this is an issue involved with the Enfold theme in some way.
UPDATE 2:
I have updated to the newest version of Enfold. Version 6.0.6. The Input fields are still greyed out and I am not able to click into the Input fields.
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This topic was modified 1 year, 4 months ago by
SHR Design. Reason: Additional testing
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This topic was modified 1 year, 4 months ago by
SHR Design.
Hey espressoreklam,
Please activate the option to delete old CSS and JS files under Enfold->Performance. If they are not deleted after that then you might have to do it manually via FTP. Remember to change a setting in the theme options and safe after you have deleted the files, so that new files can be generated.
Best regards,
Rikard
We have been trying to upload and use custom fonts, but it is giving us an error and won’t let us use what we upload.
We followed these directions
From the heading: How to upload custom fonts to how to identify the fonts
Once we upload and try to use, it is giving us an error. The fonts upload but they don’t look the same from an original download from the internet.
Any help would be much appreciated.
The error it is giving is Font:MACOSX (font-family: macosx) normal: 400
Hi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
sorry – i did not think of that. But – there is no hover style on mobile devices!
So that is normal behaviour for mobile devices – if you do not want that blur and that darker overlay – change the offered rule to:
.responsive.avia_desktop #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
background:rgba(0,0,0,.5);
-webkit-backdrop-filter:blur(3px);
backdrop-filter:blur(3px)
}
because mobile devices have on html the class: avia_mobile the default enfold setting will work instead.
How did you place the Embed block inside a Text Block element?
Well, I simply typed the involved URI, in a new line, at that was it. I did not actually use any Embed block: that IFRAME-embed was done automatically, and it’s the huge space underneath that URI that was our problem. It was a problem also with 5.x Enfold versions, but in last one it has to be taken into account.
Are you going to apply any fix in core-code? Thanks, e.-
Hey Enfoldfanatic,
Could you post a link to where we can see the element in question please?
Best regards,
Rikard
Hi,
Thanks for the update. What happens if you clear the cache and minified files from the plugin? You could also try to temporarily activate the option to delete old CSS and JS files under Enfold->Performance, and toggle the file compression options on the same page.
Best regards,
Rikard
Hello guys!
I have a big problem with clients site after updating WordPress 4.8 > 6.6.2 and updated Enfold theme to the latest version.
So what´s wrong?
– backend is very slow and lazy
– can´t edit original pages. After edit/save – nothing is happening on the frontend
– i can create new page which is published, but the styling is corrupt
– it seems there are two sidebars (one of them ist empty) and the color section does not stretch into the full screen (it should)
– There is WPML plugin istalled with 2 language mutations (plugin version 4.6.1)
– running on PHP 8.0, server RAM 500MB
– according to the WPML info there is a memory limit set to 40MB in config.php. Can this cause the problem with the site speed?
Site URL: https://bkkovotrade.sk/
Currently added new page with styling problems: https://bkkovotrade.sk/hutny-material/
As the customer needs to update the site and run new promotions, I would be very grateful for your help.
They are part of these settings, as ismael mentioned. These 4 icons (underlined in red) give you settings for different screen widths. There is some explanatory text on the right. The only thing I set as a default is whether absolute or relative positioning is selected. I then set the values for the individual widths.

f.e. on this demo page here (the three columns with that special ampersand) : https://kriesi.at/themes/enfold-parallax/
it will make no sense for mobile view that the columns do overlap and move that parallax way. So these settings are not the same as for the desktop version.
thank you Ismael, i got the point with the licence.
i tried to fix the issues with my website and resolved the logo / header bug
nevertheless, i still have instability with the superior color section that is a top of the pages .; 2 pages of the website are always disabling the chosen colors and become “white” for no reasons … the landing page is fine, the contact page is fine but oddly these pages were ok yesterday and this morning are again with the color section white (i thought i found the solution by clearing the cache with hummingbird but it doesnt work this morning)
by the way, the color section at the bottom of the pages are also bugging
please not that some the modification made in some sections of these pages have not been made despite my multiple udpates yesterday, everything was fine yesterday but this morning half of my modification disappeared (change colors of some sections).
do you think it comes from enfold or from the data base ? i feel there is an update and cache problem (some troubles happened with the library where i need to remove lot of double images and eventually re import most of the pictures.
Wir haben neuerdings ein Problem mit dem Accordeon auf unserer Seite.
Sobald man das Accordeon anklickt, lädt die sofort neu und macht das unendlich weiter, solange bis man im Browser das Neu-Laden abbricht. Styling und Einstellungen des Accordeon sind egal.
Scheint nur die eine Seite zu betreffen, kein prinzipielles Problem in der Version zu sein. Getestet mit Chrome, aktuelle Version. Enfold, Plugins und WordPress alle auf der aktuellsten Version. PHP 8.2
Ursache für mich bisher nicht erkennbar.
Hey amandahook62,
Thank you for the inquiry.
You may need to apply unique class names to the other Icon Boxes in order to target them specifically. Please check the link below for more info:
// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Once you’ve specified a unique class name (e.g., av-icon-box-height-large, av-icon-box-height-medium, av-icon-box-height-small), add the following css code using the new selector.
Example:
.av-icon-box-height-large .iconbox_content {
min-height: 400px;
}
.av-icon-box-height-medium .iconbox_content {
min-height: 300px;
}
.av-icon-box-height-small .iconbox_content {
min-height: 200px;
}
Best regards,
Ismael
Hey Aimata,
Thank you for the inquiry.
I can’t update Enfold. They ask me for a key, I put the key but it doesn’t work
Did you generate a private token? If you haven’t, please check the documentation below: https://kriesi.at/documentation/enfold/theme-registration/#what-is-an-envato-personal-token
And I can’t find the support.
Do you have the purchase code? If you have a purchase code, you can register a new account in the forum using the following link: https://kriesi.at/support/register/
After the forum registration, you can open a new inquiry using this form: https://kriesi.at/support/forum/enfold/#new-post
Best regards,
Ismael
John FelanGuest
I just tried to ask a support question and received the message that my support license has expired. I only have two websites using Enfold. They are palmcovevision.au and felanmarine.com.au.
Envato shows that both Enfold themes have 6 months remaining on support. Could you please check for me. Thank you. I have included admin login for the two sites for you in Private Content.
When I try to edit my homepage https://wta.nl/ I get the message “There has been a critical error on this website. Please check your site admin email inbox for instructions.” For some reason I don’t get the e-mail, although testing shows that WordPress does send an e-mail to my address, but that’s not my question.
The weird thing is that I only get the error message when trying to edit my homepage https://wta.nl/ . All other pages can be edited in the Enfold editor without problem. For example:
https://wta.nl/portfolio/
https://wta.nl/tekstschrijver-eindhoven/
https://wta.nl/copywriter-eindhoven/
Three things I’ve tried:
1) I have deactivated all plugins (only have a few) but still CAN’T edit the homepage.
3) I’ve duplicated the homepage, and then I CAN edit the duplicate, but not the original page.
3) I’ve changed the theme into the default WordPress theme, and then I CAN edit the page.
It’s a weird problem. Hope you can help me. I’ve added my WP login in private window.