Hey Silje,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 1439px) {
.single-product .avia-svg-icon svg:first-child,.single-product .avia-svg-icon img[is-svg-img="true"] {
height: .5em;
width: .5em;
}
#top.single-product .avia-slideshow-arrows a.avia-svg-icon svg:first-child {
margin-top: 9px;
}
#top.single-product .av-slideshow-ui.av-loop-manual-endless .avia-slideshow-arrows > a, #top.single-product .av-slideshow-ui .avia-slideshow-arrows.av-visible-prev > a.prev-slide, #top.single-product .av-slideshow-ui .avia-slideshow-arrows.av-visible-next > a.next-slide {
width: 30px;
height: 30px;
line-height: 30px;
}
}
After applying the css, please clear your browser cache and check.
Please note that testing with iPads & iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey Baden,
Thank you for your patience and for your workaround.
The Dev Team and I do not have experience with this plugin in setting it up to recreate the error, it is not a plugin that we support, we are limited to our support for third party plugins.
The Dev Team has decided that in this case we will point any other users to your workaround, should there be any in the future, but not make any core changes at this time, perhaps in the future we will.
Thank you for your understanding and for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try using the TinyPNG plugin on your large hero images, when I test one of your images on the TinyPNG site it reduced it by 40%

using smaller sized images probably would help, or using the Enfold Theme Options ▸ Preloader
Best regards,
Mike
Hey Joerg Haustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.
Best regards,
Mike
Joerg HausteinGuest
Hallo,
Habe das Thema gekauft vor einiger Zeit noch nie installiert und bekomme jetzt einen kritischen Fehler – ich bin nicht bereit zumal es noch nie gelaufen ist den Support Vertrag zu verlängern.
Hey jhaustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.
Best regards,
Mike
Hi jhaustein,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Thank you!
How do I download the new enfold if I don’t have the license for the old one for samuelblack.co?
Hallo!
Habe heute das Enfold Theme gekauft und gleich installiert.
Leider bekomme ich es nicht richtig zum laufen.
Wenn ich eine neue Seite anlegen möchte, kommt in der console immer folgende Meldung:
Uncaught TypeError: $(...).pointer is not a function
wp_help_pointer_open https://www.xxxx.at/wp-admin/post-new.php?post_type=page:486
<anonymous> https://www.xxxx.at/wp-admin/post-new.php?post_type=page:473
each jQuery
<anonymous> https://www.xxxx.at/wp-admin/post-new.php?post_type=page:472
jQuery 2
post-new.php:486:35
Die Seite im Browser bleibt dann immer weiß.
Ich habe auch schon probiert eine ganz neue WordPress Installation zu nehmen und dann alles frisch zu installieren. Leider auch ohne Erfolg.
Apache2 PHP 8.2.28 mit allen notwendigen Plugins für die Classis-Wordpress-Installation.
Bitte um Hilfe!
Liebe Grüße, Alex
just like on :
https://kriesi.at/support/topic/add-logo-to-full-screen-slider/#post-1480358
f.e.:
(and maybe a small drop-shadow to the png
#top .avia-fullwidth-slider::after {
position: absolute;
display: block;
content: "";
width: 18vw;
height: 15.3vw;
max-width: 411px;
max-height: 349px;
min-width: 200px;
min-height: 170px;
top: 120px;
left: 80px;
background-image: url(/wp-content/uploads/2025/03/Gathering-Barn-Banner-Logo-.png);
background-repeat: no-repeat;
background-size: calc(100% - 40px) calc(100% - 40px);
background-position:center center;
filter: drop-shadow(1px 1px 2px #666);
}
@media only screen and (max-width: 767px) {
#top .avia-fullwidth-slider::after {
top: 2vw;
left: 2vw;
}
}
but i see that the slider is not shown on mobile? And we had to place always a fallback image for videos?
dear mods – has this always been the case with Enfold?
It is unfortunate that we do not have the opportunity to decide for ourselves.
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.avia-icon-list .iconlist_icon svg:first-child, .avia-icon-list .iconlist_icon img[is-svg-img="true"] {
margin-top: 11px;
margin-left: -6px;
}
.avia-svg-icon svg:first-child, .avia-svg-icon img[is-svg-img="true"] {
height: 1em;
width: 2em;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top.page-id-1424 .header_color.av_header_transparency .avia-menu-fx {
background: #7d8286;
}
After applying the css, please clear your browser cache and check.
please note the page ID in the css page-id-1424
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.avia-icon-list li {
padding: 0;
}
.avia-icon-list-container {
margin: 0;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Lee GermerothGuest
Hi!
I inherited a site with the Enfold theme on it. Their old developer isn’t available and that is who purchased the theme so I can’t create a ticket through the support without the purchase code.
When making edits to the icon list, if you click on one of the items in the list, the modal pops up, and it is just a blank box.
I have tried disabling all of the plugins and nothing worked.
I am not sure if this was from the 7.1 update or not, or if you have any other ideas.
Let me know!
Thanks!
-Lee
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
color: #7d8286;
}
please note the page ID in the css page-id-1424
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey GaWi,
It looks like for each menu item you have two sections on your page with the same ID, one for desktops, and one for mobile.
So on mobile the links are pointing to the hidden section.
It is a standard HTML rule to use each ID only once on your page, please change the mobile IDs to something else that is unique and then create a new menu for mobile use.
Then go to Enfold Theme Options ▸ Main Menu ▸ General ▸ Alternate Menu For Mobile and choose your mobile menu.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Are you using WP Rocket with a CDN?
This sounds like a caching issue, either WP Rocket is not fully cleared or your CDN is not.
Try enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then clear your WP Rocket cache and then check. If this works, you can then reset the two Enfold Theme Options ▸ Performance options. If you are using a CDN it may take up to 24 hrs for the CDN to clear.
If you are using a server cache like object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc you may need you also clear these and it could take awhile for them to clear.
But since this is working when you are logged in I believe it is pointing towards your WP Rocket cache.
Best regards,
Mike
I have created a CPT with ACF and relative custom fields. Then I show the posts in specific pages with the avia element Blog Post. When choosing the style “Simple List”, I would like to show a couple of psot custom fields instead of Author and Date.
I am not sure which filter I should use in functions.php to do it, or if I should modify a copy of some enfold file in my child theme. I tried to modify the loop-index.php but no changes are reflected in the front-end
Thanks