Viewing 30 results - 421 through 450 (of 243,596 total)
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  • #1489697
    aussiedropbear
    Participant

    Hi support.

    I have noticed this error over a few of my sites in that I am unable to proceed further onto PHP 8.x – I am upgrading from v 7.4

    In the last attempt, the site is completely up to date (theme, plugins etc. ) with the usual error returned:

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Please check that the mysqli PHP extension is installed and enabled.

    If you are unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress support forums.

    Could you tell me how I am to proceed to rectify this? Is this something my host needs to look at or is it something in the WordPress Core or Enfold theme?

    Cheers
    John

    #1489696
    webdesignphx
    Participant

    Hi Enfold team,
    I can’t figure this out.
    on this website: https://activedog.org/ when you look at it on your phone. the logo is large at first and then after you scrolled it gets the size I would like it to be.
    Also on desktop I turned of let header adjust to the window size but it looks like its not taking.
    what did I do wrong?
    Thanks
    Tina

    #1489692

    Hey ehcarlson,

    The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1489689
    ehcarlson
    Participant

    Hi,
    As the title suggest, we need to update an older site which is on v4.2.6
    How do you suggest we perform the updates?
    Is it possible to load 4.7 first and then update to the latest version?

    Thanks

    #1489688
    Rachael Weissenburger
    Guest

    My website design is missing the add new plugins

    #1489686

    In reply to: Unable to edit website

    Hey Celeste,

    I see that you are running an old version of the theme, could you try to update to the latest version (7.1.2) to see if that helps please? The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1489685

    In reply to: Version: 4.0.7

    Hey Kern,

    Thanks for reaching out to us. We cannot say if you will have problems after updating to the latest version, since we don’t know what has been added to your child theme. I would suggest that you update the parent first of all, then try to activate the child after to see what happens.

    The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1489680
    Celeste Seah
    Guest

    Hi Enfold Support Team,

    I am currently using the Enfold theme for my WordPress website, but I am experiencing issues with editing. The editor does not allow me to update or make changes to the pages (edit does not show up on the website). I’ve tried updating other sections of the site as well, but the problem persists, and in some cases, parts of the layout even got messed up.

    Could you please advise me on how to resolve this issue?

    Thank you for your assistance.

    #1489679
    Kern
    Guest

    Für unsere Homepage (WP 6.8.2, strahlenhterapie-augsburg.de) hat vor vielen Jahren “fizzy mint” ein Theme auf Basis von Enfold Version: 4.0.7 erstellt.
    Die alte Enfold Version verhindert leider ein Update auf PHP 8.
    Kann ich davon ausgehen, dass die neue Enfold Version abwärtskompatibel ist und mit dem alten „child-Theme“ funktioniert?
    Eine „Regular License“ dürfte genügen, oder?
    Gerne kann ich Ihnen das Child Theme zusenden.

    #1489663

    In reply to: .scroll-down-link

    on google ratings:

    .ti-next:before,
    .ti-prev:before {
      display: none !important;
    }
    .ti-next:after,
    .ti-prev:after {
      display: flex;
      position: absolute;
      justify-content: center;
      align-content: center;
      align-items: center;
      width: 100%;
      height: 100%;
      border-radius: 100%;
      transition: all 200ms ease-out;
      font-size: 24px;
      font-family: "entypo-fontello";
      color: var(--enfold-header-color-color);
    }
    
    .ti-prev:after {
      content: "\E874" !important;
    }
    .ti-next:after {
      content: "\E875" !important;
    }
    
    .ti-prev:hover:after,
    .ti-next:hover:after{
      color: #FFF !important;
      background-color: var(--enfold-header-color-color);
    }
    #1489656
    philippe gigon
    Guest

    Hi. On my old worpress, I have the Enfold Theme 4.5.4 and I don’t have anymore the login/pwd for enfold site. But I have the ThemeForest user name and the old key that was used for theme updating. Is it possible to get a new key to update the theme ? Thank you. Philippe

    #1489650

    In reply to: .scroll-down-link

    are these icons – enfold mangaged icons?
    Or do they belong to your carousel plugin or instagram plugin ;)

    #1489639

    In reply to: a11y report

    Hi,

    I know how to fix it by myself via js.

    This feedback comes from an accessibility testing company, and they flagged it as an issue. I’m just passing their feedback on to you for free, so you can consider implementing it directly into the core. That way, Enfold can become accessibility-compliant out of the box.

    All the best,
    Patrick

    #1489629
    Gregory Beylerian
    Guest

    Hi , I have been a longtime user of Enfold Theme (11 years) and have just one question I would like to post in the forum. I asked this question in the past but still not resolved.

    Essentially, I do not want the cropped feature image to be present on the blog post page.

    Here is the example: https://epostle.net/sunday-expressions-premieres-with-fr-vazken

    I am OK, to pay for support which I have done many times before or if you have a simple solution, I would appreciate that.

    Thanks,

    Gregory

    #1489628
    Gregory Beylerian
    Guest

    Hi , I have been a longtime user of Enfold Theme (11 years) and have just one question I would like to post in the forum. I asked this question in the past but still not resolved.

    Essentially, I do not want the cropped feature image to be present on the blog post page.

    Here is the example: https://epostle.net/sunday-expressions-premieres-with-fr-vazken

    I am OK, to pay for support which I have done many times before or if you have a simple solution, I would appreciate that.

    Thanks,

    Gregory

    #1489627

    In reply to: License Key

    Hi,
    Your welcome, and thanks for using Enfold.

    Best regards,
    Mike

    #1489626

    In reply to: a11y report

    Hi,
    Please note that the “av_textblock_section” is a section that wraps the “avia_textblock” div that holds the actual text content. Several other elements also wrap the content div in a section, I’m not sure what effect changing this text section into a div would have, but you could try this javascript in your child theme function.php

    function custom_script() { ?>
      <script>
    document.addEventListener("DOMContentLoaded", function () {
      document.querySelectorAll('section.av_textblock_section').forEach(function (section) {
        const textblock = section.querySelector('.avia_textblock');
        if (textblock && textblock.parentElement === section) {
          const newDiv = document.createElement('div');
          for (let attr of section.attributes) {
            newDiv.setAttribute(attr.name, attr.value);
          }
          while (section.firstChild) {
            newDiv.appendChild(section.firstChild);
          }
          section.parentNode.replaceChild(newDiv, section);
        }
      });
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_script', 99 );

    If you would like to request this feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    #1489624

    In reply to: License Key

    Hi,
    Please note that your page is in maintenance mode so we can not see it without logging in, but based on the photography demo, the two buttons “view portfolio and get in touch” are in the slider:
    slider_buttons
    To edit the button text, first click the slider in the backend to edit, and then click the slide to edit:
    edit_slider
    then go to the Advanced tab Link Settings and edit the Button Label:
    edit_slider_buttons
    Please note that while you have a valid license for the theme, which is for life, support on the forum is different, when you purchase the theme, you also get six months of support with your purchase code, but your support expired 2016-03-02 so for further support please try going to your Theme Forest account and renew your support and then register your new support purchase code and log in to the support forum and open a new thread. Please note that using the contact form is not appropriate for support questions.

    Best regards,
    Mike

    #1489621

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1489619

    In reply to: Enfold Error

    Hey Rachael,

    You are running a very old version of the theme, please update to the latest version (7.1.2): https://kriesi.at/documentation/enfold/theme-update/.

    For further technical support, please register on the support forum, then open a new thread there in the Enfold sub forum.

    Best regards,
    Rikard

    #1489616
    Rachael Weissenburger
    Guest

    I am unable to add a new plug with the latest version of Enfold on my website.
    Here is my product key and website builtbyrosewood.com

    I’m needing assistance as blue host and word press have exhausted all options to help me solve this issue. Leading me to you as the main theme on our website.

    Thank you

    #1489605

    No I have not tried modifying the template as the above PHP file I posted I didn’t see anything about the address layout in the PHP file.

    I also want to modify the layout of the My Account page in WooCommerce now as well.

    Possibly, there is a plugin that is recommended that works with Enfold to do simple modifications of the WooCommerce templates and emails so that I don’t have to handle the PHP coding that is over my head?

    #1489604

    Hey Manfred,

    Please try the following in Quick CSS under Enfold->General Styling:

    th {
      text-transform: none;
    }

    Best regards,
    Rikard

    #1489597
    isarkai
    Participant

    Hi Enfold Support Team,
    i use a html table code for table Elements on mobile, because it needs less space. Unfortunately by default the text is uppercase – i prefer lowercase or simple the way I wrote, its easier to read and needs less space. (Example in the private section – on mobile)
    How to style the regular html table code?

    best regards
    Manfred

    #1489591
    DianaLoola73
    Participant

    Hello Enfold Support,

    I am experiencing a problem with the combination of anchor links and section animations on my website.
    When I use the main navigation to jump to an anchor link, for example here:
    https://store-project.com/#steinbacher
    the page scrolls too far down, so that the linked element is not directly visible. In my case, the section is animated upwards, and it seems that the browser does not take this movement into account when calculating the scroll position. As a result, the page always lands a bit too far down.

    Without the animation, the anchor jump works correctly. With the animation enabled, this behavior occurs.
    Is there a way to combine both – keeping the nice animation and still landing at the correct position when using anchor links?

    Thank you very much in advance for your support.

    Best regards,
    Diana

    #1489585

    Hi,

    The style.css files you’re seeing are the following:

    https://site.it/wp-content/themes/enfold/wp-blocks/src/textblock/style.css
    https://site.it/wp-content/themes/enfold-child/style.css
    https://site.it/wp-content/themes/enfold/style.css

    However, the required cached style.css file from the child theme is not loading when the query parameters are not set, meaning the cache is active:

    https://site.it/wp-content/cache/min/1/wp-content/themes/enfold-child/style.css?ver=1756284923

    In your screenshot, the search field looks correct because you’ve added a query parameter. This is definitely an issue with a caching mechanism on your server. We recommend reaching out to your hosting provider for further assistance and ask them if Kinsta Cache can be disabled.

    Best regards,
    Ismael

    #1489581

    I have updated to the latest version of Enfold. Please confirm that the newest version of the Enfold Child Theme can be downloaded from this website: https://kriesi.at/documentation/enfold/child-theme/#toggle-id-7-closed. If that is not correct, please send me a link to the site from which I can download the newest version.

    #1489561

    Have you updated from a slightly older version of Enfold to the latest version?
    And do you have on your child-theme custom header.php or footer.php ?

    These would be extra files in your child theme folder. If you have updated from an older version, a lot has changed in these files. You would then need to know why they were placed there in order to reincorporate these reasons into a current header.php or footer.php.

    #1489559

    In reply to: .scroll-down-link

    or the arrow thought even more demanding ;)

    :root {
      --burger-main-icon-width: 40px; /* === adjust to your needs === */
    }
    
    @media only screen and (max-width:1150px) {
      .av-hamburger {display: none}
    
      #header #avia-menu li.av-burger-menu-main.menu-item-avia-special,
      #top #wrap_all #header .av-small-burger-icon a:before{
        width: var(--burger-main-icon-width);  
      }
      
      #top #wrap_all #header .av-small-burger-icon a {
        display: flex; 
        justify-content: center;
        align-content: center;
        align-items: center;
      }
    
      #top #wrap_all #header .av-small-burger-icon a:before {
        content: "\e873";
        font-family: "entypo-fontello";
        font-size: var(--burger-main-icon-width);  
        color: var(--enfold-main-color-primary);
        text-align: center;
      }
    
      .av-burger-overlay-active #top #wrap_all #header .av-small-burger-icon a:before{
        font-size: calc(1.5 * var(--burger-main-icon-width));  /* === only if you like it === */
        color: #FFF;
        content: "\e877 \A \e873";
        line-height: 0.35em;
        animation: avia_fade_move_down 2s ease-in-out infinite;
      }
    }
    #1489556

    Hi,

    Thanks for the update. A child theme is a theme, not a plugin. A child theme is used to override the parent for various reasons, it’s WordPress standard and not specific to Enfold. And yes, that is recommended if you want to override the parent, otherwise you will lose your customisations during updates.

    You can start off by activating the parent theme, then download the current child theme to your local machine. Then you can install a clean child theme and add your customisations back one by one to see when the problems starts.

    Best regards,
    Rikard

Viewing 30 results - 421 through 450 (of 243,596 total)