Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey slauffer,

Thank you for the inquiry.

The site is in maintenance mode, so we are not able to check it. Where the site is hosted? If it’s on OVH, you will need to import the demos manually using the XML files. Due to an issue with this host, images and other media files may not import correctly. Please refer to this documentation for more info.

— https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Let us know if you have more questions.

Best regards,
Ismael

Hey Henk,

Thank you for your interests in the theme.

We believe what you’re referring to as “templates” are the demos. If that’s the case, once you purchase a license, you’ll be able to select any of the templates or demos available for the theme. Please note that each import will override the previous one, but you can always reset the installation if needed.

Regarding the layout, it’s possible to add a section or an element with a background video. You can also use the sliders from the Advance Layout Builder or utilize the Layer Slider plugin, which is included natively in the theme.

For more information, please browse through the documentation and check out the articles on our blog:

— https://kriesi.at/documentation/enfold
— https://kriesi.at/blog

If you have any further questions, please feel free to send us a message. See you on the forum!

Best regards,
Ismael

Hi,

That should not be necessary, but as a safety precaution you could copy/paste it in to a document on your local computer. You can also export the theme setting under Enfold->Import/Export.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#header_meta {
  height: 50px;
  min-height: 50px;
}

.phone-info {
  font-size: 16px;
}

Best regards,
Rikard

Hey jonroot,

Thank you for continuing to use Enfold.

Have you done any speed optimization on the site such as image compression? We have checked some of the images, and they are quite large relative to their dimensions, one image is only 800×600px but is almost half a megabyte. We recommend installing an image compression plugin and a caching plugin. Please see the articles below for tips on further optimizing your site.

— https://gtmetrix.com/wordpress-optimization-guide.html
— https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hi,

Thanks for that, but there are no files at all uploaded to the site which you gave us access to earlier.

Best regards,
Rikard

Hey Heather,
Please see this article about purchasing extended support.
As for your search issue, please disable all of your plugins and then check.
The Enfold theme has had a known issue with the Advanced Woo Search plugin, particularly concerning the display and functionality of the search bar in the main menu. A reported issue involves the search bar appearing briefly and then disappearing when integrated via the “Shortcode in Menus” plugin. Please see this thread.
Another possibility is your Autoptimize plugin forcing the “display:none” instead of allowing the results to show. Autoptimize often causes errors like this. Nonetheless once you extend your support we can review further.
Best regards,
Mike

Hi,
Glad that Rikard could assist, for further questions please open a new thread and we will be happy to assist.

Best regards,
Mike

Hi,
You may not be able to update though the theme panel “update” feature as just about v4.7.x Envato (Themeforest) changed from the API key to the Token key, so the best approach is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New, after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue. Then you will see the Theme updated successfully message.
After updating see our documentation for creating an Envato Token so future updates can be done in the theme panel.

Best regards,
Mike

Hey fabio,

Thanks for reaching out to us. Enfold supports WPML, but it has to be bought as a separate plugin. It is not included when purchasing the theme.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

The colour is set by the Logo Area Secondary Font Color option under Enfold->General Styling->Logo Area. If you want more advanced settings, then edit the Small bar above Main Menu option under Enfold->Advanced Styling.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Chris,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

We can’t say if your site will stay the same or not, it depends on what has been done to it. You can export the theme settings under Enfold->Import/Export though, and make sure that you have a backup of your old site before updating anything.

Best regards,
Rikard

Hey yalbarzawi,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

@Jason: As mentioned in the previous thread, the search icon only works for the Top Header. It is disabled by default for the left and right sidebar/header layouts. If you need the search icon to display, you’ll have to modify the avia_append_search_nav function in the enfold/includes/config-enfold/functions-enfold.php file.

Best regards,
Ismael