Viewing 30 results - 421 through 450 (of 244,499 total)
  • Author
    Search Results
  • #1494888

    Hi,

    We cannot reproduce the notices in your screenshot, and we haven’t had reports of any other users having the same problem as you. None of the references are pointing to Enfold files either. How can we reproduce the results that you are seeing on your end?

    Best regards,
    Rikard

    #1494885
    #1494881
    PhilippKellerhals
    Participant

    Hi Enfold Support Team,

    I am using the Mailchimp Widget / Mailchimp Integration that comes with the Enfold theme.

    I have the following setup:

    * Website 1: Page A with a Mailchimp signup form (e.g. https://kellerhalsconsulting.com/kuendigen/)
    * Website 2 (or another page): Page B with a second Mailchimp signup form (e.g. https://kellerhalsconsulting.com/karriereschritt/)

    Both forms are connected to the same Mailchimp audience: “Kellerhals Consulting”

    Question:
    Is it possible to assign different Mailchimp tags to new subscribers depending on which form / page they signed up on?

    My goal is:
    * Form on Page A → Tag “Tag-A”
    * Form on Page B → Tag “Tag-B”

    So that I can:

    trigger two different Mailchimp automations

    clearly distinguish leads by source inside Mailchimp

    I would like to know:
    Does the Enfold Mailchimp widget support different tags per form?
    If yes: where exactly can I configure this in the widget settings?

    If not: is there a recommended workaround using Enfold (e.g. hidden fields, form IDs, or custom attributes)?

    I am using:
    * Enfold (latest version)
    * WordPress (latest version)
    * Mailchimp with tags enabled

    Thanks a lot for your help.

    Best regards
    Philipp

    Hi,

    Thank you for the update.

    We tried visiting the site, but it is still locked by Cloudflare. We’ve tagged @Mike on the thread so he can look into this further.

    https://kriesi.at/support/topic/which-countries-to-geo-unblock-for-enfold-support/?view=all#post-1494865

    Best regards,
    Ismael

    #1494853
    goldengate415
    Participant

    Hi can you give me a list of countries to geo-unblock so Enfold support can access my site? Specifically I know Ismael has been blocked in the past, but would appreciate the full list so I can work with Wp Engine to modify the rules.

    Thanks
    Rob

    #1494846

    i checked it here: https://kriesi.at/themes/enfold-one-page-portfolio/
    and in DEV Tools the code works well. – yes maybe try it with important:

    #top .scroll-down-link.avia-svg-icon svg:first-child {
      fill: #900 !important;
    }

    on Enfold Performance Tab – did you check to “Delete Old CSS And JS Files?”

    #1494838

    have a look to my test-page: https://webers-testseite.de/marcus/
    Use the grid-row element instead.

    what is important for you – is to know your content width set in your enfold options – and the calculation

    .content-alignment .flex_cell.avia-builder-el-first {
        padding-left: calc(50% - 755px) !important;
      }
    /** or **/
      .content-alignment-right .flex_cell.avia-builder-el-last {
      padding-right: calc(50% - 755px) !important;
      }

    my setting on the test page is 1510px width for content width. – so half is 755px – that determines the padding-left or padding-right value.

    #1494833
    deb_ugger
    Participant

    Hi,

    I’m using the default Enfold SVG scroll-down icon in the hero section.
    The icon itself is rendered as an inline SVG and currently uses white fill/stroke, but my hero background is also very light/white, so the icon is barely visible.

    Question:
    Where is the correct place to change the color of this specific SVG icon?

    I tried styling .scroll-down-link svg via CSS, but it seems the color is controlled directly on the SVG / path level or overridden by the theme.

    What is the recommended way in Enfold to:
    – change the fill / stroke color of the scroll-down SVG icon
    – ideally without breaking updates or other icons?

    Thanks in advance.

    Wow Guenni, that is a lovely piece of code!! Thank you!! Enfold should consider adding this to core functionality as it is a huge upgrade to the Gallery element.

    One question – how do I adjust the preview photo size and/or how much room the thumbnails have at the bottom of the sticky container?

    Gallery with your css is now live on this page, towards the bottom:

    https://www.thomashenthorne.com/26-mooring-road-san-rafael-ca/

    Thank you!
    Rob

    Hey zdenkab,
    PHP 8.3 is not an issue, you already have the latest theme intsalled, v7.1.3
    Note that Envato only allows 20 +/- API checks per 24 hours.
    If you have multiple sites in your account, you can hit this API check quickly. If you are using the same license multiple times then the same is true.
    Your site says: “unverified Envato token”.
    You write above:

    In the Enfold → Theme Updates section, I receive the following messages:

    * “Your private token is invalid”
    * Purchases, username and email cannot be accessed
    * Enfold cannot check for available updates
    * No update check has been performed in the last month

    So this is a sign that your Token is not correct, please review this documentation and read all of the tabs:
    create a new Token
    We can not login to your Envato account or edit, create tokens, or create a license for you. You can contact Envato for more help.

    Best regards,
    Mike

    #1494828

    Hi,
    Very good, once you renew your support contract please login to the support forum and open a new thread and we will try to help.
    Please do not use the contact form for support questions.
    Try going to your Theme Forest account and renew your support

    Best regards,
    Mike

    zdenkab
    Participant

    Hello Enfold Support Team,

    I am currently using the Enfold theme on a WordPress site hosted at All-Inkl and I am experiencing issues with the Envato token connection and update checks.

    **Current setup:**

    * Enfold version: 7.1.3
    * WordPress: latest version
    * PHP version: 8.3.x (set via All-Inkl hosting)
    * Child theme: active

    **Problem:**
    In the Enfold → Theme Updates section, I receive the following messages:

    * “Your private token is invalid”
    * Purchases, username and email cannot be accessed
    * Enfold cannot check for available updates
    * No update check has been performed in the last month

    I have already:

    * Created a new Envato Personal Token
    * Enabled permissions for username, email and downloading purchased items
    * Removed the old token and added the new one
    * Saved and rechecked multiple times

    Unfortunately, the token is still not recognized.

    **My questions:**

    1. Is PHP 8.3 officially supported and tested with the current Enfold version?
    2. Could PHP 8.3 cause issues with the Envato API connection or update checks?
    3. Do you recommend downgrading to PHP 8.1 or 8.2 for better stability?
    4. Are there any known issues with Envato token validation in the current Enfold release?

    I want to make sure my setup follows your best practices before changing the PHP version or updating the theme manually.

    Thank you very much for your support and guidance.

    Best regards,

    #1494823

    In reply to: Expired Link

    Hi,

    Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    see example page – with css code on:
    https://webers-testseite.de/ajax-gallery/

    in my case it is at 768px switching
    I even made sure that the heights of the large images adjust when hovering over them, which is not the case in Enfold’s standard behaviour.

    goldengate415
    Participant

    Hi Enfold team,

    I’m using the Enfold Gallery element in WordPress (Avia Layout Builder). I’m trying to achieve a CSS-only UX like this:

    The large preview image stays at the top and is sticky while the user scrolls down through the thumbnails below it.

    Once the thumbnails end, the page continues scrolling normally to the next section.

    I’m not using any JS. I added a custom class to the Gallery element and tried multiple CSS approaches. I can sometimes get sticky to work, but then the layout breaks (preview shifts left / preview becomes tiny / thumbnails become huge or microscopic / only a few thumbs show per row). When I fix thumbnail sizing, the sticky behavior stops working.

    What I’m using

    Enfold theme (latest) + WordPress

    Gallery element style: big preview + thumbnails (the normal preview-on-top layout)

    I added a custom class on the Gallery element: av-gallery-sticky-scroll

    What I want (exact behavior)

    Keep Enfold’s default layout: big image on top, thumbnails below

    Make only the big preview sticky (position: sticky; top: …)

    Thumbnails should remain a normal-sized grid below

    No inner scrolling container — I want normal page scroll, with preview sticking until the thumbnail list ends

    CSS attempts (examples)

    I tried sticky on .avia-gallery-big and also .avia-gallery-big-inner (in case the inner wrapper is needed), plus forcing overflow: visible on likely parents. I also tried overriding thumbnail widths using flex/grid.

    Example of my latest attempt:

    @media (min-width: 990px){
    .av-gallery-sticky-scroll{
    –stickyTop: 120px;
    –thumbSize: 140px;
    }

    .av-gallery-sticky-scroll .avia-gallery-big,
    .av-gallery-sticky-scroll .avia-gallery-big .avia-gallery-big-inner{
    position: sticky;
    top: var(–stickyTop);
    z-index: 50;
    }

    .av-gallery-sticky-scroll,
    .av-gallery-sticky-scroll .avia-gallery,
    .av-gallery-sticky-scroll .avia-gallery-big{
    overflow: visible !important;
    }

    .av-gallery-sticky-scroll .avia-gallery-thumb{
    display: grid !important;
    grid-template-columns: repeat(auto-fill, var(–thumbSize));
    gap: 12px;
    margin-top: 14px;
    justify-content: start;
    }

    .av-gallery-sticky-scroll .avia-gallery-thumb li{
    float: none !important;
    width: auto !important;
    margin: 0 !important;
    padding: 0 !important;
    }

    .av-gallery-sticky-scroll .avia-gallery-thumb img{
    width: 100% !important;
    height: auto !important;
    display: block;
    }
    }

    Result: thumbnail sizing becomes unpredictable (either microscopic or huge), and sticky often stops working.

    My questions

    Is it possible CSS-only to make the Gallery element’s big preview sticky (preview on top, thumbs below) without breaking Enfold’s internal thumb sizing/layout rules?

    Is there a recommended selector/wrapper inside the Gallery element that is safe to apply position: sticky to?

    If sticky fails because of an Enfold container overflow rule, which wrapper should I override (and is there an Enfold setting that influences this)?

    If this isn’t feasible with the Gallery element, is there a recommended Enfold-native alternative (e.g., specific element/layout pattern) that support suggests?

    Thanks,
    Rob

    #1494808

    In reply to: Update Enfold

    Hey Fabrice,

    Thanks for reaching out to us. A patch is coming in the next release of the theme, and we are still maintaining and developing Enfold as usual.

    Best regards,
    Rikard

    #1494807

    Hi,
    Unfortunately we are still getting a 403 Forbidden error. Please check.
    Please note that you are also using the Pre Sale contact form that is not appropriate for support requests.
    Please login to the support forum and open a new thread and we will try to help. If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Thanks for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Dave Chapple
    Guest

    Hey Mike, Ismael,
    I do need help. I’ve been uploading images for 3 days, organizing a type-heavy graphic design portfolio. Porting over one site to a new desing based on the Photography theme in a subdirectory

    ENFOLD Images are not being generated at the size expected, AND Images getting crunched way too much, losing all detail. Even if setting the “Styling” to “No Scaling”. it is still crunching and resizing.

    I am running no plug-ins yet.

    It is like the images are randomly getting resized to weird sizes down from the original and then being reinterpolated back up. This is all when simply dragging an image into the Portfolio Masonry Gallery.

    Is this a simple setting? im hoping I dont have to reimport. the images in the GALLERY look fine.

    Dave Chapple

    #1494803

    Hi,
    Glad that you have this sorted out, if you have further questions please login to the support forum open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    Hi Ismael,
    Thanks for your continued replies.
    Yes, I have tried changing the size of the small preview image many times in the Enfold > Blog Panel Layout. It does not change the small preview image size as it should

    .small-preview img, .big-preview img {
    width: 100%;
    object-fit: cover;
    height: 80px;
    }

    I took out the height tag… thinking that might affect the small preview…but it did not

    #1494799
    Fabrice Court
    Guest

    Hello,

    I plan to use Enfold for a new website, but I see that a security update is needed. It was announced in January, but still hasn’t been done in February.

    Is the Kriesi team planning to abandon this theme?
    It’s really important for me to know before I start renting a new website.

    #1494793

    Hey Sebastian,

    Did you try building the layout as a page, then set that page to be your footer under Enfold->Footer?

    Best regards,
    Rikard

    Hi,

    Thank you for the info.

    Have you tried adjusting the Blog Layout and Styling in the Enfold > Blog Layout panel? Try adjusting the settings until you restore the previous layout.

    Best regards,
    Ismael

    #1494784

    Hey Dave Chapple,

    Thank you for the inquiry.

    You may need to import the demo manually using the XML files. Simply download the demo you want from the github repository, extract it to wp-content/uploads/avia_demo_files/, and then go back to Enfold > Demo Import.

    Please check this documentation for more information: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    #1494779

    In reply to: Enfold theme

    Hey Emilia Nevena,

    Thank you for your interests in the theme.

    Yes, it’s possible to add a video slider using either the Fullwidth Slider or the Fullscreen Slider. Please note that videos must be muted in order to play automatically.

    You can also use the Layer Slider, which is natively included in the theme, if you need to create a more advanced slider. To help you get started with the theme, please check the documentation. You can always reach out to us here in the forum if you have any further questions.

    https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    #1494777

    Hey promosapien,

    Thank you for the inquiry.

    After reimporting the icons, have you tried performing a search and replace in your database? Also, instead of just deleting the zip files, you may need to remove them from Enfold > Import/Export > SVG Iconset and Iconfont Manager before reuploading the icons. After that, you may also need to reconfigure the pages to use the new icon set.

    fbxPCml.md.png

    Best regards,
    Ismael

    #1494776

    Hey Akhurst,

    Thank you for the inquiry.

    You can insert a widget area in the header and add a Search widget to it. Please check this documentation for more info: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

    Dave Chapple
    Guest

    Hi,
    I need to change out my design and the photography Demo content is not uploading. I see others talking about this, trying to get help. I have been working with my support team at ipage,com to increase all of the memory limits of the PHP. Still nothing. What next?

    Still not working as It did before before upgrade

    POSTS USED TO WORK HERE — this earlier Enfold install

    Nicer small preview image to left of Blog Excerpt

    and no featured image

    Now Grey Box shows without pencil icon…would rather see pencil or no grey box at all

    Preview images are smaller than 180 x 180 selected thumbnail — not the size selected in Post Element

    Preview images on blog listing Do not show up at all in Safari

Viewing 30 results - 421 through 450 (of 244,499 total)