Hey Elisa,

I don’t think that updating gradually would make any difference to be honest, I would suggest that you update to the latest version directly. The update to 7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.

Best regards,
Mike

Hey limedrop,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) {
    .responsive #top.page-id-254 #wrap_all .slide-entry {
        width: 100%;
        margin-left: 0%;
    }
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey frasche,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Sven,
The fixed header on mobile devices has never been an option because the Dev Team has always felt that it takes too much space on mobile devices, over the years the only option was to add some custom css to achieve this.
To have a fixed header on your site and have a small header so it doesn’t take up as much space you can try this css, I specifically created it for your site and it works in my tests.

@media only screen and (max-width: 989px) {
    .responsive #top #wrap_all #header_main .container.av-logo-container {
        height: 40px !important;
        line-height: 40px;
    }
    #header_meta .container {
    		min-height: 12px;
		}
		#header_meta .phone-info {
    		line-height: 12px;
    		padding: 0;
		}
		#header_meta {
    		min-height: 12px;
		}
		#header_main {
			height: 40px;
			line-height: 40px;
		}
		.responsive #top #header_main>.container .main_menu .av-main-nav>li>a,
		.responsive #top #wrap_all .main_menu {
        height: 40px;
        line-height: 40px;
    }
    .responsive .logo img, .responsive .logo svg {
        max-height: 40px;
        padding: 0;
    }
    .responsive #top .logo,
    .responsive #top .logo a {
    		height: 40px !important;
    }
    .avia-section-huge .content, .avia-section-huge .sidebar {
    		padding-top: 50px;
    		padding-bottom: 50px;
		}
		.responsive.html_mobile_menu_tablet #top #header_main>.container .main_menu .av-main-nav>li>a, .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
        height: 40px;
        line-height: 40px;
    }
    .responsive #top #wrap_all #header {
    position: fixed !important;
  	}
  	.responsive.html_mobile_menu_tablet.html_header_top #top #main {
        padding-top: 60px !important;
  	}
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
If you have any trouble disable your WP Rocket plugin and the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files. then check again.
Feel free to adjust to suit.
I also notice that your revolution slider doesn’t show on page load, only after the page is scrolled or clicked, this is due to your WP Rocket plugin lazy load, you should add an exclusion for the slider or disable the WP Rocket lazy load option.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Andreotti,
Each license of Enfold is valid for one domain and any number of subdomains for that domain, or any number of localhost installs, that is a webhost installed on your local computer.
So if you are adding a subdomain site for a domain that you already have a license for, then you won’t need another license,
If you want to create a new site on a new domain, then you will need to purchase a new license.
To extend or renew your support please see here. You will need to login to your Theme Forest (Envato) and renew there. Or if you are going to purchase a new license anyways, then you can use the special offer to extend support to 12 months for a large discount:

Best regards,
Mike

Hey Andreotti,
To make a backup of your site, I recommend using your webhost backup tool and not a plugin. To find out about your webhost full backup tool, please ask your webhost.
Many webhosts automatically make a monthly backup with a option to also make one on demand when you request one, but you will need to ask them to know for sure. Note that you will want to make a full backup, the files and the database.
If you have the latest version of Enfold installed (7.1) and have followed these steps to create a Token (Please read the whole page, including drop down accordions) then you can install updates from within the theme panel at Enfold Theme Options ▸ Update If you have a old version of the theme like 5.2.1, then you will need to first manually update the theme following the steps below, and then create a Token for future updates.
To update a old version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
When I check your site I don’t find the css added, if you did add it then disable your caching plugin and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
If this doesn’t help then include a admin login in the Private Content area so we can examine.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
The “preview” of a draft page doesn’t always work correctly, you are always best to publish the page and view it to see an accurate result of your page.
Do you mean the “element preview” shown next to the text element? This is enabled by default in the theme, go to Enfold Theme Options ▸ Layout Builder ▸ Disable Advanced Layout Builder Preview In Backend to see if it is disabled:

Best regards,
Mike