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AuthorSearch Results
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December 16, 2024 at 9:23 pm #1473790
Topic: Enfold App Demo
in forum Enfoldshamimashraf
ParticipantHow do I create a similar effect with the iphone changing backgrounds
December 16, 2024 at 7:49 pm #1473783Topic: Website is displayed incorrectly after last update
in forum Enfolddradoering
ParticipantHi support team,
after the last Enfold update, scripts are apparently no longer loading and I have problems accessing two customized icon fonts. Among other things, headings / backgrounds / color gradients / icons etc. are no longer loading.
Thanks for your help.
Regards
CarolineDecember 16, 2024 at 3:55 pm #1473769Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 16, 2024 at 3:53 pm #1473768Hey Jörge,
Please try the following in Quick CSS under Enfold->General Styling:
.post_delimiter { margin: 50px 0; border-color: #000; }Best regards,
RikardDecember 16, 2024 at 3:50 pm #1473767In reply to: PHP from 7.4 auf 8.0
December 16, 2024 at 3:50 pm #1473766In reply to: PHP from 7.4 auf 8.0
Hi OliverRasch,
Enfold is compatible with PHP 8.x, so it might be a plugin or custom code which is causing your problem. Are you seeing any error messages either on the site or in the error logs?
Best regards,
RikardDecember 16, 2024 at 12:12 pm #1473751In reply to: Install Google Tag Manager
Hi. Thanks but I don’t seem to have that same issue as you found in https://kriesi.at/support/topic/adding-google-tag-manager-in-enfold/#post-1473588
I have 2 single quotes not one double quote
I still get the ” Unmatched ‘}’ ” error using your code above
December 16, 2024 at 12:10 pm #1473750In reply to: Main menu color and font size
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 16, 2024 at 11:28 am #1473744In reply to: Install Google Tag Manager
And you only trust Mods ?
function ava_g_tag_custom_script() { ?> <!-- Google Tag Manager --> <script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-XXXXX'); </script> <!-- End Google Tag Manager --> <!-- Google Tag Manager (noscript) --> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-XXXXX" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript> <!-- End Google Tag Manager (noscript) --> <?php } add_action('wp_head', 'ava_g_tag_custom_script');the reason why this fails – is that a lot of participants do not use the code tag on posting snippets here : https://kriesi.at/support/topic/adding-google-tag-manager-in-enfold/#post-1473588
December 16, 2024 at 9:45 am #1473742In reply to: compatibility table php – WP -ENFOLD
HI thank you
After your answer i have understood that if the host run a PHP 7.4 or above ..for Enfold it’s ok
NOw the peace of information i need to know is table of compatibility betwenn ENFOLD and WP version
let s make an exemple:
Enfold 5.6.8 works well with wp 6.7.1?
Enfold 5.6.8 works well with wp 6.5.5?
Enfold 5.6.2 works well with wp 6.2.5?what ‘s the rolling plan as priority i should use to start eventually update?
December 16, 2024 at 9:41 am #1473741In reply to: Install Google Tag Manager
Hi Rikard. Thanks
I added this code as you suggested:
function ivanglaser_gtm_head(){
?>
<!– Google Tag Manager –>
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:
new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=
‘https://www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,’script’,’dataLayer’,’GTM-XXXX’);</script>
<!– End Google Tag Manager –>
<?php
}
add_action(‘wp_head’, ‘ivanglaser_gtm_head’);function ivanglaser_gtm_body(){
?>
<!– Google Tag Manager (noscript) –>
<noscript><iframe src=”https://www.googletagmanager.com/ns.html?id=GTM-XXXX”
height=”0″ width=”0″ style=”display:none;visibility:hidden”></iframe></noscript>
<!– End Google Tag Manager (noscript) –>
<?php
}
add_action(‘wp_body_open’, ‘ivanglaser_gtm_body’);However when I try and update teh file I get the error :
Your PHP code changes were not applied due to an error on line 11 of file /srv/htdocs/wp-content/themes/enfold-child/functions.php. Please fix and try saving again.
Unmatched ‘}’
December 16, 2024 at 9:26 am #1473740In reply to: Install Google Tag Manager
read here – replace your tag manager ID : https://kriesi.at/support/topic/adding-google-tag-manager-in-enfold/#post-1473587
December 16, 2024 at 9:17 am #1473739Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardDecember 16, 2024 at 7:52 am #1473732can you test if the setting on : SEO Support – Search Engine Optimization Support – Meta Tag “robots” : Use Enfold default settings.
clear cache and merging and look if it is still there. If not then your SEO external Plugin is causing it.December 16, 2024 at 5:53 am #1473726In reply to: I have alignment issues
Hi,
To register additional Google Fonts in the theme options, please check this documentation: https://kriesi.at/documentation/enfold/typography/#register-additional-google-fonts-for-theme-options
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelDecember 16, 2024 at 5:40 am #1473724In reply to: Contact form does not respond
Hi,
Thank you for the update.
>> WHAT DOES THIS MEAN, that it works with Contact 7, but not with the ENFOLD theme?
This means that there’s an issue with the default contact form — there might be a conflict with another plugin or custom script. You may need to continue using the Contact Form 7 plugin for the time being. When you used the avf_form_from filter, did you update the site domain or URL to the actual site URL? Have you tried installing an SMTP plugin?
// https://wordpress.org/plugins/wp-smtp/
Best regards,
IsmaelDecember 16, 2024 at 5:26 am #1473721In reply to: File download does not work
Hi,
Thank you for the info.
It seems to be an issue with the Enfold > Theme Options > Page Preloading option. The download buttons work when this option is disabled. We’ll get back to you once we have more information on why this is causing the issue.
Best regards,
IsmaelDecember 15, 2024 at 10:58 pm #1473716In reply to: File download does not work
Finally I have moved a little forward with this issue spending several hours just trying everything to find where the issue comes from. So here is the case, I have installed new wordpress site with Enfold to the same shared hosting–>Button works properly. I have installed plugins–> Button works properly. Then I have installed the demo and the button stopped working and start to open image instead of downloading. So the issue is coming from demo as I thought from very beginning as this is the only thing that distinguishes 2 sites from each other. Using wordpress reset I have tried several scenarios and I think it will help you in finding the issue. 1) resetting the wordpress with the plugin brings back the correct functionality of the button 2) after demo install when the button is not working I have exported Enfold Temlpate Layout file and Theme setting file. After restarting the wordpress with plugin, I have imported those files but the site still working properly, the issue again starts after demo import. 3) The issue is with certain demos and I was unlucky to import the demo where it crashes the download function. So far I found 2 demos that crash download function: Startup Business Demo, One Page Portfolio Demo. In my case I was using Startup Business Demo. But for example with the demo: Default Demo everything works well. So, by now, what I have discovered that the issue is coming from specific demos, and after demo installment even if you switch the template, the issue will still be there. It somehow brings some function that never goes away until you will reset the wordpress. In my case I can not reset the site because a lot of job has been done and reseting the wordpress will mean losing 2 weeks of my time.
Having all this information, please try to find the issue so that I can remove that additional scrip or whatever is needed from my existing site. Thank You in advance!P.S. It is strange but in media files the download button by default from wordpress is working, but Enfold Download button is opening the file instead (download button is configured properly). In my original site it crashed the enfold download button and also media file section download button.
December 15, 2024 at 5:28 pm #1473687In reply to: Product gallery photos no formatted
Hi,
Also, it looks like you posted in the “Pre Sale Questions” via the contact form, in the future please login to the support forum and post there.Best regards,
MikeDecember 15, 2024 at 5:22 pm #1473686In reply to: Product gallery photos no formatted
Hey bemodesign,
Your product images have a strange class “nickx_product_images_with_video” and “nslick-slider”
this is overriding the default layout, I believe this is from a plugin.
You have many Elementor plugins, these typically cause errors with Enfold, and you have many third-party Woo add-on plugins which may be causing this.
Try disabling all plugins except the one core Woo plugin a see if that helps.Best regards,
MikeDecember 15, 2024 at 4:45 pm #1473684In reply to: hamburger menu deeper without logo
Hey schweg33,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 989px) { #header_main { height: 0; } .logo.avia-standard-logo a { display: none; } #top .av-burger-overlay li li .avia-bullet, #top .av-hamburger-inner,#top .av-hamburger-inner::before, #top .av-hamburger-inner::after { background-color: #fff !important; } .html_av-overlay-side-classic #top .av-burger-overlay li li .avia-bullet, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner::before, .html_av-overlay-side.av-burger-overlay-active #top .av-hamburger-inner::after { background-color: #000 !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 15, 2024 at 3:45 pm #1473679Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 15, 2024 at 3:36 pm #1473678The new robots tag, indexifembedded, works in combination with the noindex tag only when the page with noindex is embedded into another page through an iframe or similar HTML tag, like object. For example, if podcast.host.example/playpage?podcast=12345 has both the noindex and indexifembedded tag, it means Google can embed the content hosted on that page in recipe.site.example/my-recipes.html during indexing.
But as menitioned above – i do not have that on any enfold page. This is something that might come from a plugin.
the one and only place where Enfold places a noindex is in function-set-avia-frontend.php lines 466ff in the function: function avia_set_follow()
and this is just for the <meta name=”robots” …/> for is_searcha indexifembedded is completely not found in enfold folder ! if this setting comes from enfold it has to be mentioned in the source code.
December 15, 2024 at 3:36 pm #1473677In reply to: White lines in footer
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Krause Andrea,
It looks like your email address only has one purchase that ended 2023-05-28, so I assume that you used a different email address, or different Theme Forest account for your new license.
Please create a new login by registering your Purchase Code here. Then log into the support forum and open a new thread.Best regards,
MikeDecember 15, 2024 at 3:24 pm #1473674In reply to: White lines in footer
Hi,
Thanks, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.container_wrap.footer_color, .container_wrap.socket_color{ border-top-style: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 15, 2024 at 2:33 pm #1473670In reply to: Contact form does not respond
Dear Rikard,
Thank you very much for the link. I have now tried various things, but unfortunately all previous attempts to get this ENFOLD contact form to work have failed. (I’m very surprised and a bit helpless, because I’ve never had this problem before (and I’ve been using ENFOLD for all my websites for almost 9 years now)
to the current status and what I have tried:
1. Typos and SPAM > Checked everything, checked with various email addresses
2. I tried the suggested changes in the function.phph-file, after it didn’t change anything, I removed the suggested code:
function change_cf_from() {
return “ (Email address hidden if logged out) ”
}
add_filter(‘avf_form_from’, ‘change_cf_from’, 10);3. I also tried installing the “Solid Mail” plugin without success and then uninstalled the plugin again.
4.Then: a new contact form from ENFOLD with standard settings integrated into a test page: see link: http://neu2025.lebendigfuehlen.de/home-test/#enfold
– As a test, my own email is entered here as the recipient for the contact form
– I have filled out the contact form and after pressing the “Send” button the message “Your message has been sent” appears >> see screenshot: enfold1.jpg. and enfold2.jpg.
>> !! BUT no message arrives! / There are also no messages blocked or in any SPAM folder, everything checked.5. Then I created a contact form via Contact form 7. See link: http://neu2025.lebendigfuehlen.de/home-test/#contact7
– Again, I filled out the contact form (see screenshot: contact7-1.jpg) and it WORKS.
>> Both emails (which I sent to different email addresses as a test) arrived – both the confirmation email to the author of the message and the notification to the recipient of the contact form: see screenshot: “contact7-2.jpg>> WHAT DOES THIS MEAN, that it works with Contact 7, but not with the ENFOLD theme?
The customer wants as few plugins as possible, so it would be important to make the ENFOLD contact form work as well.
Therefore, I would like to ask you: What can I do to make the above contact form from Enfold work: http://neu2025.lebendigfuehlen.de/home-test/#enfoldPlease help me further. I have never had this problem in all these years and really don’t know what to do.
Best regards Diana
December 15, 2024 at 10:59 am #1473665Topic: Support
in forum Pre Sale QuestionsKrause Andrea
GuestHello Enfold Team,
On November 29, 2024, I purchased a second Enfold license, including 6 months of support.I would like to know if I can access support for the second license through my existing account and ask questions there.
Thank you very much for your response.
Best regards,
Andrea KrauseDecember 15, 2024 at 8:27 am #1473662In reply to: File download does not work
Hi! Thank you for your reply, I really appreciate your time and effort in trying to help. I’ve updated the theme from version 6.0.6 to 6.0.8 as you suggested, just to rule out any possibilities. However, I’d like to kindly ask you to review my earlier notes. If this were an easy fix, I wouldn’t have reached out in the first place.
The back-and-forth process takes a whole day for each reply, which makes it time-consuming for both of us. If this is an issue you haven’t encountered before or if there’s no solution, please let me know so I can move on (the simple way, I think, I will just install download manager plugin).
As I mentioned, the issue doesn’t seem to come from the template or version. I’m using the same template, hosting, and configurations on two sites with the same WordPress and PHP versions, htaccess. On one site, everything works perfectly, but on the other, it doesn’t—even with all plugins disabled. I can see that it works fine on your site, which is great—I’d just like to achieve the same result. The only difference I can think of is that I installed different demos from Enfold on each site. I’m not sure if that could be affecting anything, but I wanted to mention it just in case. My thoughts that there is a script forcing to open the file instead of downloading, but why and from where this script can come from. I switched template on already existing site to other default templates, and everything is the same.
Thanks again for your help, and I look forward to your reply!December 15, 2024 at 12:21 am #1473652i don’t understand this token thing at all. Very frustrating. How do i get a token for Envato so i can update the theme?
I see I created some sort of token name whan i first downloaded the theme, not fully understanding what this is for. Please help.
I have a Themeforest account and downloaded an update from theme forest. it is a ‘folder” that is named “enfold” with no identification what version it is. Non compressed. i created a ZIP, uploaded and it was rejected.
What check boxes are you supposed to select for these Envato tokens?
– – – – –
UPDATE; Created a new token (checked ALL boxes):
I have pasted the “OAuth Client ID” which I assume is the Token. no?
I also pasted a long code that was generated prior and that did not work either.ERRORS….
Last time we checked the token we were not able to connected to Envato:Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occurred:Purchases: Your private token is invalid.
username Your private token is invalid.
email Your private token is invalid.
Purchases: A problem occurred accessing your purchases. Unable to check for updates.-
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AuthorSearch Results
Viewing 30 results - 3,871 through 3,900 (of 243,745 total)
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Search Results
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Topic: Enfold App Demo
How do I create a similar effect with the iphone changing backgrounds
Hi support team,
after the last Enfold update, scripts are apparently no longer loading and I have problems accessing two customized icon fonts. Among other things, headings / backgrounds / color gradients / icons etc. are no longer loading.
Thanks for your help.
Regards
CarolineTopic: Support
Hello Enfold Team,
On November 29, 2024, I purchased a second Enfold license, including 6 months of support.I would like to know if I can access support for the second license through my existing account and ask questions there.
Thank you very much for your response.
Best regards,
Andrea Krause
