Hey Antonio,
The setting that you are referring to uses css to hide the color section after page load, PHP can not determine the screen size of the device, since it is a server side code language. CSS is a client side code language that loads on the user device, but will not stop the video from being served. Another option would be Javascript, such as in this thread, but it is also a client side code language, while it can stop the load of the video as long as the Javascript runs first, but using a caching plugin like WPRocket may derfure the Javascript and cause it to not work. Most caching plugins force Javascript to run in the footer, but this would need to run in the header before the videos.
So ultimately you will be losing the render blocking of Javascript to gain the video from not loading, if your video is very large you will save on the page load, but otherwise you will see warnings that the Javascript is causing page render blocking.

Best regards,
Mike

Hi,
Glad that Guenni007 could help, thank you Guenni007, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update. You can hide that by going to Enfold->Header->Extra Elements->Header Phone Number/Extra Info, then select the first option in the drop down menu.

Best regards,
Rikard

Hi,

Please refer to this on how to install the theme via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

Hey joakleaf,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey slauffer,

Thank you for the inquiry.

The site is in maintenance mode, so we are not able to check it. Where the site is hosted? If it’s on OVH, you will need to import the demos manually using the XML files. Due to an issue with this host, images and other media files may not import correctly. Please refer to this documentation for more info.

— https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Let us know if you have more questions.

Best regards,
Ismael

Hey Henk,

Thank you for your interests in the theme.

We believe what you’re referring to as “templates” are the demos. If that’s the case, once you purchase a license, you’ll be able to select any of the templates or demos available for the theme. Please note that each import will override the previous one, but you can always reset the installation if needed.

Regarding the layout, it’s possible to add a section or an element with a background video. You can also use the sliders from the Advance Layout Builder or utilize the Layer Slider plugin, which is included natively in the theme.

For more information, please browse through the documentation and check out the articles on our blog:

— https://kriesi.at/documentation/enfold
— https://kriesi.at/blog

If you have any further questions, please feel free to send us a message. See you on the forum!

Best regards,
Ismael

Hi,

That should not be necessary, but as a safety precaution you could copy/paste it in to a document on your local computer. You can also export the theme setting under Enfold->Import/Export.

Best regards,
Rikard

Hi,

Please try the following in Quick CSS under Enfold->General Styling:

#header_meta {
  height: 50px;
  min-height: 50px;
}

.phone-info {
  font-size: 16px;
}

Best regards,
Rikard

Hey jonroot,

Thank you for continuing to use Enfold.

Have you done any speed optimization on the site such as image compression? We have checked some of the images, and they are quite large relative to their dimensions, one image is only 800×600px but is almost half a megabyte. We recommend installing an image compression plugin and a caching plugin. Please see the articles below for tips on further optimizing your site.

— https://gtmetrix.com/wordpress-optimization-guide.html
— https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hi,

Thanks for that, but there are no files at all uploaded to the site which you gave us access to earlier.

Best regards,
Rikard

Hey Heather,
Please see this article about purchasing extended support.
As for your search issue, please disable all of your plugins and then check.
The Enfold theme has had a known issue with the Advanced Woo Search plugin, particularly concerning the display and functionality of the search bar in the main menu. A reported issue involves the search bar appearing briefly and then disappearing when integrated via the “Shortcode in Menus” plugin. Please see this thread.
Another possibility is your Autoptimize plugin forcing the “display:none” instead of allowing the results to show. Autoptimize often causes errors like this. Nonetheless once you extend your support we can review further.
Best regards,
Mike

Hi,
Glad that Rikard could assist, for further questions please open a new thread and we will be happy to assist.

Best regards,
Mike

Hi,
You may not be able to update though the theme panel “update” feature as just about v4.7.x Envato (Themeforest) changed from the API key to the Token key, so the best approach is to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New, after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue. Then you will see the Theme updated successfully message.
After updating see our documentation for creating an Envato Token so future updates can be done in the theme panel.

Best regards,
Mike