Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hallo,
wenn ich richtig hier gelesen habe gibt es ab Enfold 6.0 die Möglichkeit ACF generierte Felder im Enfold Theme anzuzeigen!
Gibt es hierzu eine to-do-Anleitung wie man das ACF-Plugin mit dem Enfold Theme verbindet.
Danke schon mal für Eure Unterstützung!
Hello everyone,
I am now managing an old website for a friend that needs to be updated. For some reason, the Enfold 4.5.6 theme cannot be updated via the backend. It is always displayed that no update is available. The Envato private token is updated. PHP is 7.4 and Word is 6.7.1, but I need to update the Enfold theme so that I can install the latest PHP. What do I have to do? Many thanks in advance
Sven
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This topic was modified 11 months ago by
Vorden69.
Yes, I replaced the theme files via FTP and the Layerslider is still not available via Enfold. I actually did this before submitting this ticket. Anything else I can try?
Hey creativeopole,
Thank you for the inquiry.
You may need to adjust the z-index of the #socket container where the popup is located.
#socket {
z-index: 1000;
}
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.
Best regards,
Ismael
Hey xfacta,
Thank you for the inquiry.
Did you add the following css code or adjust the style of the paragraph element in the Enfold > Advanced Styling panel?
#top .all_colors p {
font-size: 16px;
line-height: 1.7em;
}
This overrides the custom element styling on mobile view.
Best regards,
Ismael
Hey michael,
The Envato (Theme Forest) license is not locked to a domain, or a domain to a license.
I recommend purchasing a new license for $59 and Extend support to 12 months, for a little more.

Then you will have your own Envato account and lifetime updates.
Then see our documentation to create a “Token” to add to the theme for updates, and replace the current license Token.

But first after you purchase your new license, before you create a new Token you will need to manually update your theme because v4.4.1 can not be automatically updated because of how Envato has since changed the license.
Follow these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

I recommend first making a full server backup, I don’t expect any errors, but it is good practice.
Best regards,
Mike
michaelGuest
Hello,
I’ve got a question regarding the license of your theme. I’ve been asked from a family member if I can take over the website management. Family member has been having difficulties with the former web designer who has been price gouging.
The former web designer is now asking for a large sum to hand over the login credentials and the theme license of the domain.
The site has the Enfold theme installed and the former web designer is claiming that the license has to be transfered from the former web designer to my family member.
I have no insights in how the former web designer has handled the licenses. Do we have anything to consider for using the theme rightfully? We have Enfold version 4.4.1 installed.
Thanks a lot
Hey Rikard,
Appreciate the quick response.
If you follow what you quoted above, hopefully you will see it. Only thing is, it doesn’t happen right away. The images get stripped some time after building the page. Sometimes it’s been days, other times weeks. But please try and see if you can reproduce it.
Only other thing we can think of is object cache causing a problem with how it’s being written to the database. Is enfold fully compatible with object caches?
Thanks
Tim
Hi,
It looks like you have already figured it out: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/123
Thank you for your patience.
Best regards,
Mike
Hi,
I’m trying to change the Special Heading Subheading Text Font Family. I have added this code and uploaded the font the the enfold settings but it is not working.
.av-subheading p {
font-family: ‘olde-english’;
}
Hi,
Thanks for sharing, it’s much appreciated. If you would like to report a problem or request a feature, then you can do so here: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues
Best regards,
Rikard
Hi,
1. Please do it via SFTP
2. Yes, that is a good idea
3. You don’t need to run a child theme
4. You should not have to add anything back, but make sure that you have a copy of the theme settings which you can export under Enfold->Import/Export.
Best regards,
Rikard
Hey studiovene,
You can transfer the theme files via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
Want to see sites and examples of cool templates created with enfold? Look at my links :) I am manager of the web agency Stephenson and I mostly use enfold for quite a few sites :) I also use elementor but that’s another story and it’s less nice than enfold. if I have the opportunity to talk about improvement with the founders and coders of enfolds I have ideas, because with experience I noticed things that were wrong, like logos that are not varied enough, etc.
http://garageperpignan.fr
http://garageperpignan.fr/wp-admin
http://adoreyachts.com/
https://isafournier.com/
https://www.pn-evens.com/
Hi
I am using the Enfold theme with WooCommerce, but the tax line is missing on the cart/checkout page.
WWooCommerce settings are all good and it works with other Themes, but with Enfold, something is blocking it, any help is much appreciated.
Max
Hello,
we are new to ENFOLD and try to get an intranet working with WP + ENFOLD. As advised I created a child theme which seems to be working. However, when I try to implement a textblock with fold/unfold function in a column this doesn’t work. We want to have 3 columns side by side, each with folded content which unfolds when clicking on the “weiterlesen” (read more) button. The only thing you see though is the “read more” button. Looking at the code, I realised that the code for the button is above the code for the textblock. This should be beneath the textblock. Also the whole content of the textblock is hidden, instead of just the bottom of it. What did I do wrong? Greetings Ruth
This reply has been marked as private.
I disabled the Integrated (Bundled) LayerSlider in Enfold under the Layout Builder as well as opted to remove the theme plugin files and slides.
Now I would like it back.
How do I do that?
Hi,
Thanks for the clarification. I see that you have two caching plugin activate, did you make sure to clear the cache from them? You could also try to toggle the file compression options and option to delete old CSS and JS files under Enfold->Performance.
Best regards,
Rikard
This text is already there before you fill out the form, so that’s fine. But you see exactly the problem, after filling out the form you should get the Paypal buttons displayed, but unfortunately this is no longer possible with Enfold. If I activate a standard template, then it works again…
HI,
My colour section backgrounds are no longer showing on the live page. But they are showing in a preview mode?
I have tried reinstalling the latest enfold build but no change.
Please can you advise.
Many Thanks Paul
Enfold 6.0.9
mgb-register.org
Thank you! I have tried various solutions to import the settings from the parent theme to the child, but unfortunately it does not import all the settings, especially the css. I have read the documentation on the performance settings in Enfold but it still doesn’t work.
Hey Gunter,
We might have a bug with how the enfold parser is handling
tags that are inserted into an ALB element. Across multiple sites now we have randomly had images disappear entirely from the page, and from the source code. This only seems to ONLY affect images that are inserted via an img tag, and not via the ALB Image element or any sliders etc.
Eg: Insert a text block via ALB. Use the Add Media button to add an image.
Eg: Insert a timeline via ALB. Use the Add Media button to add an image.
The page will work just fine, but then after some days randomly some of these images will not only be gone from the front end, but entirely missing from the backend as well, even in the shortcode debugging section. Then entire img tag just gets completely stripped out, like it was never there.
Have you had any reported instances of something like this before, or can you take a look at how Enfold parses these and see if you can spot any issues?
This has been occurring now for a couple of months across multiple sites.
Thanks a lot
Tim
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This topic was modified 11 months ago by
THP Studio.
Hi,
Thank you for the inquiry.
The only known host so far having issues with the demo import is OVH, but it’s possible that restrictions on your server are causing the import to fail. If that is the case, you can try manually importing the demo by following these steps:
— Download the demo that you’d like to install from this link: https://github.com/KriesiMedia/enfold-library/tree/master/demos
— Extract the zip file and retrieve the XML file.
— After that, go to Dashboard > Tools > Import and install the WordPress importer, then run it.
— Upload the XML demo file.
The demo images may not be included in the import due to server security restrictions. You can edit the pages and upload your own images.
Let us know if this works.
Best regards,
Ismael
Hey northorie,
Thank you for the inquiry.
Yes, the layout should be possible with Enfold but it will require some modifications. Unfortunately, we won’t be able to build a demo specifically for this site, but we can assist you if you encounter any issues building the layout.
Best regards,
Ismael
Torsten JahnGuest
I bought an enfold theme and your support at Envato market and registered my account with you by using the Item Purchase Code.
When I wanted to create my login on kriesi.at, I was told that I would receive an email at the above mentioned address. Unfortunately, I never received that email, in spite of trying it multiple times.
HOW CAN I GET MY PASSWORD?
Please help.
Viele Grüße aus Kalifornien
Torsten
Hi,
I deleted it for you before the last post:

So you are all done.
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Max NafisiGuest
Hi,
a while ago I purchased an Enfold theme and I accidentally bought the second time, I have been trying to contact EvantoMarket to get a refund but they have never responded,
I also have a technical question, as my website Cart page doesn’t show the Tax portion, this is not a WooCommerce issue, all settings are good and it works with other themes.