Hey Erwin,

Thank you for the inquiry.

The no-scaling option is really meant for cases where you need pixel-perfect originals, so 800kb thumbnails with 100 posts will definitely cause performance issues. The best approach here is to resize your images before uploading them to WordPress. For a masonry gallery, images don’t need to be wider than 1200px or so, and at that size you can usually get them well under 150kb without any visible quality loss.

After resizing, run them through a compression tool like TinyPNG or Squoosh before uploading. If you’ve already uploaded the originals, a plugin like Imagify or ShortPixel can bulk-compress your existing media library.

For the gallery setting itself, you can then switch back to one of the standard cropping options in the masonry element, which will let WordPress serve correctly sized thumbnails automatically.

— https://tinypng.com
— https://squoosh.app

Let us know if you have more questions.

Best regards,
Ismael

Hey Valerie,
Your woo shortcode to display the products was using cropped images
[products=3]
I added this to your child theme to use the uncropped images:

add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
} 

Best regards,
Mike

Hi,

Thank you for the update.

To check your theme version, go to Appearance > Themes and click the Enfold theme thumbnail. The version number should appear there. Please make sure you are on the latest version (7.1.4).

Looks like your site has two-factor authentication enabled — asking for a 9-digit code. Could you temporarily disable that so we can log in, or alternatively clone the site to a staging environment and share the staging URL and credentials instead?

Let us know once that’s done and we’ll investigate further.

Best regards,
Ismael

Hi,
Thanks for your patience, I only asked for access to your test page so we would be looking at the same thing and so I would  not need to recreate your layout on my site, nonetheless I created 1/5 + 3/5 + 1/5 columns with a gallery with large image on top and thumbnails below, and a color section with 100% min-height below that to simulate the rest of the page.

My sticky header is 90px, although I see yours is 157px.
My first impression of the layout is that the large gallery image on top is almost the full height of the screen, so the thumbnails are not really seen, I added 50px right & left padding to the 3/5 column and that helped a little

Adding 150px right & left padding to the 3/5 column was better

but I get the feeling that you want the large image to be as large as possible, and not so much empty space on the sides, so having it sticky would make the thumbnails hard to see. I tested Guenni007’s solution at: https://webers-testseite.de/ajax-gallery/#av_section_2 and other than adjusting the top: 70px to match my header it seems to work well.
But ypur current masonry layout https://www.thomashenthorne.com/26-mooring-road-san-rafael-ca/#av_section_42
seems much better because the user can see the thumbnails, it fills the page and the user can easily navigate the lightbox images (slideshow).

Best regards,
Mike

Hi,

Thank you for the inquiry.

We replaced the iframe with the video tag, which should display a thumbnail or video cover by default using the poster attribute and have the video controls enabled automatically.

<video width="100%" height="1000" controls poster="https://www.timm-tiegelkamp.de/wp-content/uploads/2026/02/Danny-Videocover-Foto_Web.jpg">
    <source src="https://2026-02-eins.s3.eu-north-1.amazonaws.com/Ronald-Video.MP4" type="video/mp4">
    Your browser does not support the video tag.
</video>

Best regards,
Ismael

Hi,

Did you add the intermediate_image_sizes_advanced filter? All we added to the functions.php file is the avf_alb_lightbox_image_size filter, which replaces the thumbnail with the full or original image.

If you add the intermediate_image_sizes_advanced filter, no thumbnails will be generated for uploaded images and all elements will use the full size regardless of the viewport size or device.

Installing an image compression plugin, such as WP Smush, should help optimize file generation.

Best regards,
Ismael

Hey es.design.ma,

Thank you for the inquiry.

The first post is currently showing a thumbnail instead of the original image. Did you install any image or media library plugins? Please provide the login details in the private field so we can check further.

Best regards,
Ismael

Hi,

Thank you for the information.

On the “logos-3-2” page, the images seem to be displaying at their original size. If you’re referring to the images inside the lightbox or image modal, you can add the following code to the functions.php file to display the original image instead of the default “large” thumbnail.

function avf_alb_lightbox_image_size_mod( $size, $context ){
  if( $context == ('av_gallery' || 'avia_masonry') ){
    return 'full';
  }
  return $size;
}
add_filter( 'avf_alb_lightbox_image_size', 'avf_alb_lightbox_image_size_mod', 10, 2 );

If the issue persists, please provide a screenshot of the issue using platforms like FreeImage, ImgBB, PostImages or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, ImgBB, PostImages or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

Please note that thumbnail generation is primarily handled by WordPress core, not the theme itself. WordPress automatically creates multiple intermediate image sizes upon upload. While themes (including Enfold) can register additional image sizes or adjust quality settings, the actual generation process is managed by WordPress.

If you would like to disable the creation of thumbnails or other image sizes, you can add the following filter to the child theme’s functions.php file. Please make sure to create a full site backup before proceeding:

add_filter('intermediate_image_sizes_advanced', '__return_empty_array');

Best regards,
Ismael

Hey Dave Chapple,

Thank you for the inquiry.

The theme actually increases the compression quality compared to the default, which can sometimes result in heavier thumbnails or thumbnails with a larger file size than the original images. This is not intentional, but it can happen from time to time.

Please create a test page and provide the URL in the private field so we can check the issue — screenshots would also be helpful.

To adjust the default quality, try to add this filter in the functions.php file, then regenerate the thumbnails.

add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); 
add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); 
function avf_set_quality_mod($quality) { $quality = 60; return $quality;}

Use this plugin to regenerate the thumbnails, but make sure to create a site backup first.

— https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hi,

Thank you for the update.

Please note that 300x300px will not be the exact size at which the thumbnails are generated. The resizing process also takes the image’s aspect ratio into account, so if the image is not perfectly square or has a different aspect ratio, it will not be resized to exactly 300x300px. This is why you’re seeing images with different dimensions.

If you want to display a grid with uniform image sizes, you will need to upload images with the same dimensions and aspect ratio. Hope this clear things up a bit.

Best regards,
Ismael

Hey daninap,

Thank you for the inquiry.

You can change the size of the thumbnails used in the gallery by adjusting the Styling > Gallery > Gallery Preview Image Size setting. Please refer to the screenshot below.

Best regards,
Ismael