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  • in reply to: Update To WordPress 5.5 Broke Website #1237966

    hi, the problem is apparently the incompatibility between WP 5.5, PHP 7 and the Cookies of the Enfold theme. Just deactivate them waiting for updates and info about it.

    Italiano:
    salve, il problema è a quanto pare, l’incompatibilità tra WP 5.5, PHP 7 e i Cookies del tema Enfold. Basta disattivarli in attesa di aggiornamenti e info a riguardo.

    in reply to: Import parent theme on child theme #909355

    Hi, the problem concerning the import / export of the child theme is solved. Another problem remains to be solved. On the child theme, when I change the general style it does not change. Thank you for your kind support.

    Google translate
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    Salve, il problema inerente all’import/export del tema child è risolto. Rimane un altro problema da risolvere. Sul tema child, quando cambio lo stile generale esso non cambia. Grazie per il cortese supporto.

    in reply to: Enfold Contact Form not Sending Emails #908692

    Thanks Mike, I solved with option 1. I have created an email account of my domain .. it works great. Thank you, thank you, and thank you again.

    in reply to: Import parent theme on child theme #908679

    Good evening victoria. As for the problem, I will be happy to answer you.

    in reply to: Enfold Contact Form not Sending Emails #907201

    Hello, I contacted Siteground, the Hosting service currently active on my Web Domain. I have replied that not using the email @ new-generation-life.it, the problem is not attributed to the hosting. I also checked in the Spam folder of gmail and I did not find anything. I disabled the apache spamassassin on my Hosting, the result has not changed.

    Google translator

    Buongiorno, ho contattato Siteground, il servizio Hosting attualmente attivo sul mio Dominio Web. Mi hanno risposto che non utilizzando la mail @new-generation-life.it, il problema non è attribuito all’hosting. Ho controllato anche nela cartella Spam di gmail e non ho trovato nulla. Ho disattivato lo spamassassin apache sul mio Hosting, il risultato non è cambiato.

    in reply to: Enfold Contact Form not Sending Emails #906843

    Good morning, I have a problem with the MAIL GMAIL. As a setting on the contact page of my web page I have YAHOO.it. If a customer with Yahoo, Hotmail, MSN etc. contacts via contact page, I receive the email in my YAHOO box, and the customer receives the automatic reply. If the customer uses GMAIL, I do not receive the contact and the customer does not receive the automatic reply. The test was carried out by the customer with different EMAIL GMAIL but without success. I have carried out another test, where I have set up the GMAIL mail in the contacts of my web page. The result was bad. I did not receive contacts from anyone and the automatic replies did not send. The problem on my web platform is GMAIL, with GMAIL it does not send and receives anything …. I tried to update the theme ENFOLD and the error remained. I tried to insert the Contact Form 7 plugin and others but the problem is not solved.
    I hope I can find a solution .. it’s 3 days ago.
    Yours sincerely.
    Luigi.

    Translated with google translator.
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    Buongiorno, ho un problema con la MAIL GMAIL. Come impostazione nella pagina contatti della mia pagina web ho YAHOO.it. Se un cliente con Yahoo, Hotmail, MSN ecc.. contatta tramite pagina contatti, io ricevo la mail nella mia casella YAHOO, e il cliente riceve la risposta automatica. Se il cliente usa GMAIL, io non ricevo il contatto e il cliente non riceve la risposta automatica. Il test è stato effettuato da parte del cliente con diverse EMAIL GMAIL ma senza successo. Ho effettuato un altro test, dove io ho impostato nei contatti della mia pagina web la mail GMAIL. Il risultato è stato pessimo. Non ricevevo contatti da nessuno e le risposte automatiche non inviano. Il problema sulla mia piattaforma web è GMAIL, con GMAIL non invia e riceve niente…. Ho provato ad aggiornare il tema ENFOLD e l’errore è rimasto. Ho provato ad inserire il plugin Contact Form 7 e altri ma il problema non è risolto.
    Spero rieco a trovare una soluzione.. sono 3 giorni che ci sono sopra.
    Cordiali Saluti.
    Luigi.

    Tradotto con google traduttore.

    in reply to: Import parent theme on child theme #906838

    Hi, I have serious problems with importing the parent theme settings to the child theme. The import does not take place correctly. The site in question is https://www.new-generation-life.it/ on which your ENFOLD Theme is installed.
    The goal of this report is to be able to clone the parent theme in the child theme.
    Thank you. As soon as I have successfully completed the importation from the father to the child, I am updating the thema which is waiting.

    Private Data:
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    #904900

    Yigit
    Moderator

    Hi Luigi,

    Thanks for contacting us!

    I deleted your child theme and installed a pre-built one from this post – http://kriesi.at/documentation/enfold/using-a-child-theme/ and it worked. Please review your website :)

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Regards,
    Yigit
    January 30, 2018 at 4:33 pm
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    #904979

    Luigi

    CIao Yigit, the theme works, thanks .. For info, what was the problem?
    January 30, 2018 at 5:54 pm
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    #905024

    Yigit
    Moderator

    Hi!

    I believe it was the way your child theme was created, it usually is. Therefore i replaced it with a pre-built one as the first thing and that helped :)

    Cheers!
    Yigit
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    It seemed to be fine as long as I changed the general style …

    in reply to: Import parent theme on child theme #906834

    Good morning, everything was kindly performed by your Yigit moderator. Yigit Inserted the preset child theme, I could not do it due to the poor preparation in programming. After Yigit arranged and activated the child theme, I tried to change the general style from one style to another in the child theme. When I changed the general style of the child theme I noticed that the general style was not applied to all the pages of the site, especially to the blog. Given the mistake I decided to bring the child theme back to the general style of the father. I tried from the theme options to import / export in the child theme but without success, some pages did not care about setting the parent theme. After I have abandoned the use of the child theme returning to activate and use the parent theme. The child theme does not clone all settings to all pages of the parent theme. After a few days the theme update ENFOLD arrives. Update the parent theme and by magic, by re-importing / exporting to the child theme, the child theme resumes the settings of the general style of the parent. Now I’m using the child theme but know that if you had to change the general style in the child theme, it does not change it to all pages. Best regards

    Translated with google translator.
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    Buongiorno, il tutto è stato gentilmente eseguito da un vostro moderatore Yigit. Yigit Ha inserito il tema child preimpostato, io non potevo farlo vista la scarsa preparazione in programmazione. Dopo che Yigit ha sistemato e attivato il tema child, io ho provato a cambiare, nel tema child, lo stile generale da uno stile ad un altro. Quando ho cambiato lo stile generale del tema child ho notato che lo stile generale non è stato applicato a tutte le pagine del sito, in special modo al blog. Visto l’errore ho deciso di riportare il tema child allo stile generale del padre. Ho provato dalle opzioni tema importare/esportare nel tema child ma senza successo, alcune pagine non importavano il settaggio del tema padre. Dopo ho ho abbandonato l’uso del tema child ritornando ad attivare e usare il tema padre. Il tema child non clona tutte le impostazioni a tutte le pagine del tema padre. Dopo alcuni giorni arriva l’aggiornamento del tema ENFOLD. Aggiorno il tema padre e come per magia, effettuando nuovamente importare/esportare al tema child, il tema child riprende le impostazioni dello stile generale del padre. Adesso sto usando il tema child ma sappiate che se dovessi cambiare, nel tema child, lo stile generale, esso non lo cambia a tutte le pagine. Cordiali saluti

    Tradotto con google traduttore.

    in reply to: settings to the child theme #906437

    The child theme was suggested to me, I’m not an expert in web programming. Using the child theme helps me when updating the parent topic it should go wrong. So from the child theme I can recover the settings.

    in reply to: settings to the child theme #906433

    Hi, I’ll explain better my little english. The Kriesi assistance service has included the child theme. The inserted child theme was very good. Subsequently on the child theme I changed the general style and from that moment on the general style no it was possible to recover it the same as the parent theme even with the import / export. Then came an update to the father theme, I updated the father and as if by magic the chil theme has resumed the structure of the general style identical to the father. Now I no longer touch the general style of the child for fear of returning to have the defect. On the theme of child I think you can make all the changes without the same goes in error, but apparently goes wrong at least for the general style change.

Viewing 10 posts - 1 through 10 (of 10 total)