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Hi Rikard,
Back from traveling and was just able to update via FTP.
The first solution you provided worked.
Thank you for all you do!
YohannaHi Nikko,
Thanks so much for your help and making the fixes!
No more critical error and pages are loading in the Avia editor.
Appreciate all that you do!
Best,
YohannaHi Support,
I have a similar issue. I go to edit any page on my client’s site and instead of being able to see the elements and edit the page I get the loading icon spinning and spinning.
This happens on every page.
I tested the plugins and there was no issue.
I tried changing the theme to 2019 and the problem resolved so it seems to be a theme related issue.I updated the enfold theme via FTP and then got the “critical error” message on the site.
Then I restored it. So back to the spinning wheel.I called the webhost and they say there was a recent update to php 7.4 – is there a issue there?
Any help is appreciated.
Hi Nikko,
I don’t have access to the WP dashboard at the moment.
Is there a way to correct via FTP?Thanks,
YohannaHi Victoria, thanks for checking in. I’m still waiting to hear back from my hosting provider regarding emails.
There was a recent migration to a different server, but I don’t think that would have disrupted the forms, as they used to work until recently.I’ll post again once I hear from them. In the meantime you are free to check the site.
Thank you!
YohannaHi Vinay,
Thanks for your suggestions. I’ll check with my hosting provider.And yes you do have permission to deactivate all plugins for testing.
I hadn’t done #3 (plugin deactivation)
or #5.
Will contact hosting provider now.
Thanks,
YohannaHi Mike,
Thanks for your insights. No I have not been including an html tag in the title field of a check box element, links, or strong tags in the contact form titles. Only text.Starting a new thread now with login details.
Appreciate your help!
YohannaHi,
I have several contact forms on my site and they are not working.
I receive the auto responder, but not the notification email.
I have tried both gmail account and my domain email, but still no form.
When I tested with contact form 7 plugin I did get the form, so it seems to be theme related.I also installed the WP mail logging plugin, but I don’t get any error messages.
Any ideas?
thanks for your help,
Yohanna
