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Viewing 30 posts - 1 through 30 (of 103 total)
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  • in reply to: tech support licensing #1323039

    Thanks Yigit,

    That’s true but it said that I had unlimited free tech support on the help forum which I have been receiving for years. I wouldn’t consider forum tech help to be tech support or I would be able to directly email you and receive help. This doesn’t make sense and doesn’t seem fair at all.

    in reply to: How to add Apple Music to Social Profiles #1284168

    Thanks Victoria,

    That looks way over my head to do. Why isn’t apple music one of the selections already when it’s such a common one? I

    Thanks,
    Frank

    in reply to: overwrite element padding #1262271

    Thank you Nikko. Problem solved …… It turns out that i completely forgot about this layout i simply had to put in stretch mode in the general layout …… And now it’s all fine.

    in reply to: overwrite element padding #1261201

    Thank you nikko.
    i tried both codes but they don’t work.
    mystery …. i don’t understand why it has no effect.

    in reply to: overwrite element padding #1260779

    Thanks Nikko, i tried that code already before and it didn’t work. i tried again, to make sure, with your code, and it still didn’t.
    maybe should i try each class one by one and see ? i don’t understand why it reacts this way.

    in reply to: overwrite element padding #1260419

    Thank you Nikko, i’ll review it.

    But for now i really can’t find the right id or class for this one :

    View post on imgur.com

    it’s above th header and body divs. And the class is very long …. :

    html_av-framed-box responsive av-preloader-enabled av-default-lightbox html_header_top html_logo_left html_main_nav_header html_menu_right html_custom html_header_sticky html_header_shrinking_disabled html_mobile_menu_phone html_header_searchicon_disabled html_content_align_center html_header_unstick_top_disabled html_header_stretch_disabled html_minimal_header html_elegant-blog html_av-submenu-hidden html_av-submenu-display-click html_av-overlay-side html_av-overlay-side-minimal html_av-submenu-clone html_entry_id_2000 html_av_admin_bar_active av-cookies-no-cookie-consent av-no-preview html_text_menu_active avia_desktop js_active avia_transform avia_transform3d avia_transform avia_transform3d avia-webkit avia-webkit-86 avia-chrome avia-chrome-86

    i have no idea where to start. i’d just like to remove this extra 10 px margin / padding on the sides and top, in green. And it seems to be commanded by this html class, when i hover it in F12.

    in reply to: overwrite element padding #1260214

    Thank you Nikko.

    View post on imgur.com


    what should i name, as it’s not a div, it’s above the header and body … and i’d just like to overwrite the padding to 0
    “It does not matter as long as you get the right class name or id”
    ok, so here, the class name would be “.html_av-framed-box” , am i correct ? I don’t see an ID . i tried it but it didn’t work with this class name
    ………… ………………… ……………………
    should i call it “#inner-container . logo” ? so i could tell it to have a distance on the left from the side of the inner container.
    No, since inner-container is a class, it should be .inner-container .logo
    Ok, so a class should have a “.” in front of it, and a container or parent should have a “#” in front of it, and a page ID should have a “.” in front of it ? And a space between each ?
    “#after_submenu the subparent” >>> hmm, i’m confused a bit about when i should put a “#” and when i should put a “.” then.
    anyway, i tried :
    .inner-container .logo {
    padding: 0
    }
    and it worked :)

    ………………… …………….. ……………………….

    View post on imgur.com


    i should review my css a bit … but basicaly here, i see :
    Div = wrap all, and it has a class name.
    inside it, a header id, with a class name.
    inside it, a div id = header main, with a class name
    inside it, a div with no id , and a class name
    inside it, a span with no id and a class name, about the logo.
    so …. when to use a div ID, what to do when a Div has no ID … When to use a class name … i got confused a bit. Sorry about that.

    ………………….. ………………………. ……………………..

    View post on imgur.com


    Here for example, i used the css :

    .logo {
    left: 20px;
    }

    and it’s strange, the .logo shows both
    left : 0
    and left : 20px . the 20 px didn’t overwrite the 0.

    • This reply was modified 3 years, 11 months ago by yes9310.
    in reply to: overwrite element padding #1259952

    Thank you.

    “In here https://imgur.com/jO8CMzu I could see that the div that is wrapping the container (parent) is an ID of after_submenu”
    I can understand this, ok.

    “and then when the content inside the container is revealed in this screenshot https://imgur.com/WuNeC5U it shows the class of content thus we could conclude that the selector you should use is #after_submenu .content.”
    Ok, but i see “template-page content” and not just “content”. So i don’t understand this one very well.
    should write the “parent ( dot ) class name of the content ( which here is named “content” ) ” . Am i correct ?

    “The only problem with this is it will affect other pages, to make it page specific you’ll need to inspect the body tag and check for the page-id-xx (xx is the page ID number) then you’ll need to change the selector to .page-id-xx #after_submenu .content”
    Ok. In this case i wanted to affect the global template to affect all the pages. Then … ok
    Now about the page number, here :

    View post on imgur.com


    it would mean that i should write “.page-id-2219#after_submenu .content” ? am i correct ?

    Also, about this :

    View post on imgur.com

    what should i name, as it’s not a div, it’s above the header and body … and i’d just like to overwrite the padding to 0
    And about this logo :

    View post on imgur.com

    should i call it “#inner-container . logo” ? so i could tell it to have a distance on the left from the side of the inner container.

    One more thing, i could change the color values of the full width submenu element links, in “general styling”. but even when changing the fonts in “body”, in “advanced styling”, it didn’t change the fonts sizes of these links. i can’t locate it. it’s strange because i can still change their font family, normal/bold … but not the size.

    Thanks for your help !

    • This reply was modified 3 years, 11 months ago by yes9310.
    in reply to: overwrite element padding #1259666

    Thanks very much Nikko ! it’s working !

    More generally, how could i simply know which elements to adress ( here it’s “after_submenu” ) so i could edit the theme page template, instead of asking every time and probably bothering you ?
    i feel blind about it, and i don’t know where you find these answers.

    thanks very much.

    in reply to: overwrite element padding #1259440

    Edit : i think i actualy found it, it’s “padding top : 50 px” . but i’m not sure of which element to name. Should i simply write

    #top .container {
    padding-top: 0;
    }

    ?

    View post on imgur.com

    in reply to: overwrite element padding #1259439

    Although … it didn’t remove the margin/padding at the top ( the green area ) . i’m looking but i don’t see any values about it in the css with F12 :

    View post on imgur.com

    in reply to: overwrite element padding #1259438

    Oh yes !! It works !! Thanks very much Victoria !

    in reply to: overwrite element padding #1259388

    Hello, i’m not sure how, this page is offline for the moment, i can put it online only later.
    but here’s a screenshot that shows what i mean, you can see the green margins on the right. and the Div container says that it’s using a 50 px padding ( on the sides and above, below the header ) , which i’d like to edit.
    Thank you.

    Best regards

    screenshot

    View post on imgur.com

    • This reply was modified 3 years, 12 months ago by yes9310.
    in reply to: Missing a temporary folder error on image upload #1139249

    Thanks Rikard. Yes, I disabled all of the plugins and it still gives the same error. This was a fresh install of wordpress and the latest version of Enfold but after I had another theme Musicpro before that hasn’t been updated, but it had that problem with that theme. I tried running a database repair, no help. Made sure all the folders and file permissions are correct. No help. Made sure the site owner is correct for all files as well as did all the other fixes with same error. I’m at a loss to think of anything else. However, I did have this problem a while ago with another site that I changed to the Enfold theme and it fixed the problem.

    Thanks Rikard, I apologize for not understanding. I know what you’re saying, but where do I find the element options? Do I click on the special header and find it in there to name it, or where?

    Thanks,
    Frank

    in reply to: Mobile logo and header sizing #1138887

    Thanks Nikko,
    Where would I put a background image for that? I’m not seeing adding a background image for mobile in the Menu settings.

    Thanks,
    Frank

    Thanks Rikard. I’m not sure though what you mean by add a class to it first. Add a class to what and where? Thanks.

    in reply to: Mobile logo and header sizing #1138728

    Thanks Nikko,

    I tweaked your CSS some to make it a little better and it is centered now, but the top part of the header is still chopped off on mobile after trying different number values on all of the ones below. Can you take a look at it on the phone to see? Thanks.

    @media only screen and (max-width:767px) {
    .responsive #top #wrap_all #header,
    .responsive #top .header_bg,
    .responsive #top #wrap_all .av-logo-container,
    .responsive #top #header_main .inner-container {
    height: 100px !important;
    }

    .responsive #top .header_bg {
    background-size: contain !important;
    }

    .responsive #top #header .logo {
    display: block !important;
    margin: -32px auto 0;
    height: 32px !important;
    width: 126px !important;
    }

    .responsive #top #header .logo img {
    max-height: 32px;
    }
    }

    Hi Rikard,

    I’m not sure what you mean about what I named it. I just copied and pasted what you said at the very top in the Quick CSS field like this:

    Quick CSS Box:

    .header-extra-padding {
    padding:20px;
    }
    .logo { top: 93px; }
    #top #wrap_all .av-social-link-facebook a {
    color: #fff;
    background-color: #37589b;
    }
    #header_meta {
    background-color:black !important;
    }
    .phone-info span {
    color:white !important;
    font-size: 11px;
    }
    #scroll-top-link {
    background-color: #e80000;
    color: white;
    border-color: white;
    }
    @media only screen and (max-width: 989px) and (min-width: 768px) {
    .responsive.html_mobile_menu_tablet #top #header_main > .container .main_menu .av-main-nav > li > a,
    .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
    height: 120px;
    line-height: 120px;
    }
    }
    @media only screen and (max-width: 767px) {
    .responsive #top #header_main > .container .main_menu .av-main-nav > li > a,
    .responsive #top #wrap_all .av-logo-container {
    height: 120px !important;
    line-height: 120px;
    }
    }
    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .main_menu {
    top: -35px;
    left: auto;
    right: 0vw;

    }
    }
    @media only screen and (max-width: 770px) {
    #header {height: 85px !important; }
    .responsive #top #header .logo,.responsive #top #header .logo a,.responsive #top #header .logo img {max-width: 170px !important; }

    }
    @media only screen and (max-width: 480px) {
    .logo {
    position: relative!important;
    top: 35px!important;
    }
    #header_main .inner-container {
    height: 180px;
    }}
    @media only screen and (max-width: 767px) {
    .responsive #main avia-layerslider {
    display:none;
    }}
    @media screen and (max-width: 468px) {
    .avia-slideshow-inner {
    min-height: 100px;
    }
    .avia-slideshow li img {
    min-height: 200px;
    width: 400px;
    min-width: 400px;
    }
    }
    @media only screen and (max-width: 989) {
    /* Add your Mobile Styles here */
    .responsive #top .logo {
    position: absolute;
    left: 50%;
    -webkit-transform: translate(-50%, 0);
    -ms-transform: translate(-50%, 0);
    transform: translate(-50%, 0);
    top: 0;
    }

    .responsive #top #header_main {
    z-index: 3;
    min-height: 80px;
    position: relative;
    }

    .responsive #top .logo img {
    margin: 0;
    margin: 0 auto;
    max-height: 80px !important;
    }
    }

    in reply to: Center logo on all mobile devices? #1138436

    Hi Ismael,

    I tried all of these and the last one you just posted. Also tried all the other related posts but it still won’t center just fo a regular site without a shopping cart. Can someone please have a look and let me know what could be the problem why the logo won’t center? Thanks, Frank

    Hi,

    Ok I moved it to the top and cleared cache. Still no change. See where the word “Rooms” with the red background and text in gold. Tried it on my phone also which doesn’t store cache.

    Thanks,
    Frank

    Thanks Rikard,

    I added that to the Quick CSS but it didn’t change anything.

    Frank

    in reply to: Mobile logo and header sizing #1138042

    Hi Victoria,

    I’m not sure what you mean credentials? Do you mean login info? What I sent is correct. Please see below.

    Thanks,
    Frank

    • This reply was modified 5 years, 1 month ago by yes9310.

    Hi Rikard,

    Thanks. Link posted below. I can’t seem to get the top and bottom padding larger in the Special Heading that says “Rooms” and the colors I set in advanced styling for H2 and in the General settings don’t look like the same colors on the page. Then below in the smaller boxes where in says “Lincoln’s Suite” the Special Heading is pushed up showing a different color behind it.

    Thanks again for checking,
    Frank

    in reply to: 4.5 & Gutenberg Error Line 31 #1097378

    Here’s what tech support told me about upgrading PHP.

    I was able to login but I’m afraid this is going to involve much more than just a simple update to php. If you go to easyscp.net, you’ll see the most recent news post on their front page where they just added php 7 support in the latest release candidate 2.1.0 Build 20180216. It then mentions in red, “Note: This Version is currently for fresh installations only. A upgrade version will come soon.” Your current version is 1.1.15. At the very least, we would have to completely remove your current version of easyscp, install this new version and then resetup your databases and websites. There is always the chance that doing this in place on your existing server could result in many problems and extensive downtime. Additionally, such work would absolutely involve professional services time and charges. At this point in time, it might be ideal to consider upgrading to a new server altogether and migrating the sites over. I would not recommend doing this on your current production environment. Please review the easyscp website including it’s forums and let me know how you would like to proceed.

    in reply to: 4.5 & Gutenberg Error Line 31 #1097341

    Thanks! Telling tech support now.

    • This reply was modified 5 years, 6 months ago by yes9310.
    in reply to: 4.5 & Gutenberg Error Line 31 #1097269

    Thanks, No, I can’t get into the site to see what the version is on my co-hosted server, but when I updated wordpress it did say that I was using an older version of PHP, though that hasn’t affected any of my other sites using Enfold with the latest updates to wordpress.

    • This reply was modified 5 years, 6 months ago by yes9310.

    Thanks Rikard,

    Yes, I cleared the cache. All the Open Graph data and images are in all 3 plugins if you disable and enable them one at a time, but clear cache with the gold colored WPFC cache clearing plugin up top in the black bar. The go to https://developers.facebook.com/tools/debug/sharing/ and keep telling it to rescrape. That’s when you get all the errors, but if you click view source on any of the 3 plugins it shows all the og: data that facebook debugger says isn’t there and it won’t display any images. If you go down to the bottom of the page on facebook debugger, there’s a link that says “See exactly what our scraper sees for your url”. When I click that, I get a blank page like it sees nothing.

    in reply to: Full Width Easy Slider Image Height #838866

    Thanks Nikko! I see the arrows now and it seems to constrain the images at a certain height, but on some that are wider, it shortens them and puts a white space and a gray line below the space. I changed the border from gray to white and the line disappeared. Just wish it would keep them all the same height.

    in reply to: Full Width Easy Slider Image Height #838755

    Thanks Nikko! It seems to help some on PC view. I’m trying to keep all the images as close as possible to 1300 x 732, but some are less than 1300 wide on the single horizontal pics to maintain aspect ratio. However on mobile, all of the sizes still keep changing and the arrows are not visible. Is there anything I can add for mobile to make the arrows appear and to obey these css rules?

Viewing 30 posts - 1 through 30 (of 103 total)