I installed enfold 4.5, then installed the child theme and inherit the parent’s settings. Everything looks good. However I pasted my private token, it returns error below. I purchased a new license for this website just several days ago, there can I activate the license?

Last time we checked the token we were not able to connected to Envato:

Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:

Purchases: Errorcode 404 returned by Envato: Not Found:
– response_code: 404:
– Possible cause: your download limit might be exceeded – please try again later.
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.

• This reply was modified 5 years, 11 months ago by wyan68.