Page 8 – Support | Kriesi.at – Premium WordPress Themes

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August 24, 2020 at 1:27 pm in reply to: Full Width Easy Slider Element Issue #1240357

woogie07
Participant

Hi

I am not seeing a link, only a graphic for the update. What is the link?

In terms of a staging environment, do you have any recommendations?

Thanks
Marcus

August 20, 2020 at 5:23 pm in reply to: Full Width Easy Slider Element Issue #1239592

woogie07
Participant

Hi,

Could you advise on the link for the graphic you sent on theme update?

Also, what would your suggestions be for testing any wordpress/theme updates in a non live environment eg. a staging environment

Thanks
Marcus

August 19, 2020 at 7:05 pm in reply to: Full Width Easy Slider Element Issue #1239262

woogie07
Participant

Hi

Where is the link for the screen capture attached?

Thanks
Marcus

August 19, 2020 at 12:17 pm in reply to: Full Width Easy Slider Element Issue #1239147

woogie07
Participant

Hi,

Is there a best practice/safer way to update the theme and wordpress?

Thanks

August 13, 2020 at 12:08 pm in reply to: Full Width Easy Slider Element Issue #1237381

woogie07
Participant

Hi,

I this also causing some of the issues with the urls not loading and the pages going to 404?
What is the easiest and safest way to update wordpress and the theme?

The web server is running php 7.3.6 so I presume this is OK?

Thanks
Marcus

August 12, 2020 at 10:56 am in reply to: Full Width Easy Slider Element Issue #1236930

woogie07
Participant

Hi,

I have added you admin user for the development site.

Thanks

August 12, 2020 at 10:49 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1236926

woogie07
Participant

Thanks

I presume I add this coding to the php file suggested?

Thanks
Marcus

August 11, 2020 at 11:44 am in reply to: Full Width Easy Slider Element Issue #1236647

woogie07
Participant

Hi,

The 404 is another issue I have. The pages do not seem to be loading although the permalinks are set correctly to /post-name.

I can give login details but would not want you to change anything before advising me.
Which email do you want the login set-up for?

Thanks

August 11, 2020 at 9:03 am in reply to: Avia Layout Builder Not Showing text content not showing in Element Preview #1236618

woogie07
Participant

Hi

Thanks for the feedback.

As per my initial post, I am reluctant to update the theme live in case it breaks.
I guess the only other way is to take the site elsewhere and update the theme?

Also, as per my initial post – can you turn off the WordPress Blocks editor as this displays all the blocks for the page on every page and I have to scroll down to Avia Layout Builder – when I edit a page in admin?

Thanks
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