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Update: So based on the link that you provided, I asked my webhost to update whatever was necessary. This was his response:
“The mod_security rule set is governed by the woocommerce plugin. If it needs to be updated then the plugin needs to be updated. Woocommerce is a third party plugin. I can investigate this issue to see what I can do but by the sounds of it your running into a compatibility issue between your theme and the ecommerce plug-in. We neither write nor update the mod_security ruleset nor was it installed with the 4.0 WordPress. This gets installed when you added plugins.”
So now what? I don’t know if he’s correct, delusional, incompetent, or avoiding responsibility for the issues my site has experienced. :-(
I’ve checked everything out, looks good! Thank you very much. I have sent that link to my website host asking him to update things asap!
There appears to be compatibility issue of some kind with the Yoast WordPress SEO plugin. When Yoast is activated, it ‘breaks’ the Testimonials slider (located at the bottom of the frontpage), as well as the toggle/accordion form I’m using on my FAQ page (i.e. the sections won’t expand when clicked).
Josue – With the help of a friend who uses Enfold on her own site, the newsletter sign-up form is now successfully showing up (yay!).
However, there appears to be compatibility issue of some kind with the Yoast WordPress SEO plugin, which I have addressed in my other thread.
I have managed to restore the Testimonials slider on the frontpage, as well as the functionality of the toggle/accordion form. However, I have not yet reactivated the Yoast plugin, and none of the newsletter signup plugins I have tested work at all (with or without any plugins activated) – all that shows up on that page is
“Nothing Found
Sorry, no posts matched your criteria”These two issues are extremely problematic, and do not make sense at all since I have seen numerous sites using Enfold that are using Yoast and have a signup form. So what do I have to do to get this theme to work properly?
Ismael – Thanks, but I’ve tried several of those plugins already (as well as a few others), and none of them will work with this theme. I’ve been fighting with this thing since I purchased it about two weeks ago, and I’m pretty much beyond frustrated. According to my website host, because Enfold “does a lot of re-writing and additions to the default WordPress coding, most plugins will either fail to install correctly or will cause corruption of the site files.” If I have to basically perform brain surgery to restore my website to anything even approaching functional because it breaks every time I touch it, this theme is useless to me.
As per the Enfold FAQ:
“The most common issue when the theme wont install is in making sure you are only uploading the enfold.zip file to your WordPress installation. From your downloads on ThemeForest select the “Installable WordPress file only” link which is the zip to be uploaded.”
http://kriesi.at/documentation/enfold/Yigit – As mentioned above, I have no idea how to use FTP so I don’t know what you mean. In any case, I had a friend of mine help me with deleting and reinstalling Enfold. Most of the issues were resolved by doing that, with the exception of my newsletter sign-up form (which is a plugin because I don’t see anything native to the theme that would function as a sign-up form).
So then I began activating plugins again, one by one, and viewing the site each after each one to make sure it was okay. Everything was fine until I activated the Yoast WordPress SEO plugin. Now the Testimonials slider text has disappeared again, and the toggle/accordion form has stopped responding again (when you attempt to expand the sections). I have deactivated Yoast again, but that did not resolve the issues.
Any suggestions?
Thanks for the reply, Elliott. However, in researching how to delete the theme it seems that has to be done in FTP. As I mentioned in my initial post, I have no coding knowledge, and while I have *heard* of FTP I have absolutely no clue what it is or how to use it – in the same way that I have heard of the Higgs bosun, but I would have no idea what to do with it if I discovered it.
I watched this video http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/, and downloaded FileZilla, but this is literally like a foreign language to me. I understand I have to connect something-to-something, but I don’t know what my host name etc. is so I can’t even do that.
I’ve also put a toggle/accordion form on one of my pages. It *looks* fine when viewing the page; however, clicking the + sign to expand the content does nothing.
This element has very few settings to configure, and those are pretty self-explanatory, so I have no idea what the problem is. Anyone have any ideas?
I’m also having difficulty with the contact form. Initially neither the title/text block nor the contact form would show up. I have now placed the contact form into a 1/1 column element, and deactivated all plugins. Now the title/text block is showing up, but the contact form is still MIA. Any suggestions?
I’m also trying to figure out how to add a newsletter sign-up form to my site, but I don’t see any templates in the content elements that would accomplish this. I’ve tried several plugins but haven’t had any luck finding one that (a) I like and/or (b) shows up when I update & view the page.
