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May 19, 2016 at 4:19 pm in reply to: Contact form has severe lag and says "sending" for several minutes #635294
This is what keeps happening.
For a few days the messages will send but it will take 5 minutes to show “message sent”…..
Then it will change and show message sent quickly but will not email the form response. .
This has been a very frustrating experience.
Currently it is not sending any response at all.
May 19, 2016 at 2:30 am in reply to: Contact form has severe lag and says "sending" for several minutes #634851This form has had constant problems. It will either word for a day but take 5 minutes before it will show “message sent” or it just doesn’t work at all. Currently it does not work at all and I was forced to remove it from the main site. See link below.
This is becoming extremely frustrating. The form was working all day yesterday but was having a delay. Now it does not work at all. I do not understand what is happening. I am not receiving any completed forms. We are a large business and our operating are being impacted.
The form is sending which is great, but the website will not show “message sent”. The button says “sending” the entire time.
- This reply was modified 8 years, 5 months ago by website7984.
I just tried it and now it is suddenly working and I did not make any changes. I assume someone from enfold made a change to my website? Regardless, it is still not working properly. Now the contact form hangs and says “sending” and does not seem to send the email message. I am finally receiving the contact form messages which is great. I just don’t understand why the form button says “sending” and will not stop doing so.
I have tried everything listed here: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
It has not solved the problem.
I am having the contact form replies sent to my gmail account. Why would I need to setup the SMTP setting? I’m not using gmail to send emails from my domain.
This is a really urgent matter since out business is dependent on this function. I would really appreciate it if someone could address this issue it has been several days without a response.
I was told to open a new thread when I originally posted here: https://kriesi.at/support/topic/enfold-contact-form-not-sending-emails-2/#post-630996
more info below
Thanks for that tip! I did try that and the email was sent perfectly. It’s clearly an issue with enfold.
Nevermind, I resolved that problem (the site is live) but the form still will not work.
I tried this:
function change_cf_from() {
return “wordpress@YOURWEBSITE.com”;
}
add_filter(‘avf_form_from’, ‘change_cf_from’, 10);to the themes/enfold/function.php
and now my entire site is down….
This is a fairly urgent matter and your attention is appreciated.
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