Excuse, can you solved my problem please?

If you want, I give you the wp-admin username and password.

Hi!
Ok, the last important question: how i add the box at the right (like here: http://kriesi.at/themes/enfold/portfolio-item/single-portfolio-23-slider-3/): Client, Our Task, Skills Involved ?

I don’t understand how i can add, in my single portfolio page item, the box at the right (Client, skills ecc …).

Thanks iu for the support!

Hi!
I follow your instruction. I install the theme “TwentyThirteen” and I managed to upload a media from WordPress Uploads.
So, the problem is in your theme Enfold.

what we do?

Hi.
One hour ago i spoke with my hosting support and they told me that there is a theme’s problem, not the hosting, because if we deactivate Enfold’s Theme, we can upload any image we want.
An other thing: after this problem, we decided to upgrade the hosting package from “basic” to “premium”. But the problem IS NOT RESOLVED!

So, I ask you now to resolve to find the error and resolve it because it is your problem, not our!!!

I give you an administrator account of wordpress (look up) anche FTP credentials. Are we waiting for almost 3 weeks!

Please let give me a DEFINITIVE resolution! Thanks.

Hi.
i’ve tried to upload an image with 36kb of size, so i think it’s not the same problem you wrote.

Is there an other solutions? Please, I’m waiting for 3 weeks and there is still no solution yet … i give you the ftp credentials … please find the error! :(

Third time:

Sir, the problem is that we are absolutely not able to make this change that you write, but … if i give you the FTP user and password, can you help us to solve it? Please help us, because we do not know what to do!

Sir, the problem is that we are absolutely not able to make this change that you write, but … if i give you the FTP user and password, can you help us to solve it? Please help us, because we do not know what to do!

Hi!
were you able to find the problem?

Excuse me, but i WANT a reply because i bought their product!

Hi!

If i upload an image with “Media” (wp-admin -> “media” at the left -> add new) i succeed. **
BUT, when i go to “Portfolio items” -> “Add new”, i’m obligatory to use this method: http://oi41.tinypic.com/e00ksp.jpg.

When i use this method, the page “Media” (here: http://oi43.tinypic.com/zoayqf.jpg), are totally white and i can’t to choose the image i upload before. ** (look up).

I bought this theme but i can’t use the main features (portfolio, slider) linked with the upload of the image. What’s the real problem?
I really do not know what to do!

Is there a conflict with some plugin that i installed in my wordpress?
The list of the plugin is this:

Akismet -> ACTIVE
Hello Dolly -> INACTIVE
bbPress (oh their theme) -> ACTIVE
WordPress SEO (by joost de valk) -> ACTIVE

Please, help me.

Hi!
I contact my hosting web and they say me that this is a problem of the theme (enfold), because if i try to create a new article and upload an image, i do it without ANY problem!!! !!!

What’s the problem? I don’t try to upload a new image in my portfolio and in the slider …. is a big problem! Please help me, i don’t want to do …

• This reply was modified 10 years, 11 months ago by webdraw.