Many thanks. I will give it a go.

Thank you Rikard! Greatly appreciate your help.

I just got a response from GetResponse to say it is on their list of things to do, but they couldn’t tell me when it would be done. So I will think about whether to hire a coder or just specify my most popular 20 or so pages for the popup to show up.

Again, many many thanks for your help Mike.

Hi Mike

I have contacted GetResponse to see if they can offer a solution and am waiting for their response. However, in the meantime I have removed the code from the snippets, so I can show GetResponse exactly what is happening. But for some reason, the forms are not showing up at all on those two pages. Did you make changes elsewhere that need to be removed?

Many thanks
Ivana

Mike you are a star! Thank you for your help. The popup no longer shows up. Unfortunately now the inline form which is meant to display at the top and also at the bottom of each page (next to the image of the ebook) has also disappeared.

Mike thank you so much for your help. I greatly appreciate it. I recently had someone optimise my website for speed and it seems he installed a plugin called “Code Snippets” so rather than installing another plugin, I added the code you recommended and the popup came up on both pages. I have set up login below and would be so grateful if you could look at it for me as it is beyond my technical understanding.

Unfortunately it didn’t seem to work.

Thank you so much for your help Yigit. That worked!

Hi Ismael
Thank you so much for your super quick response.
I have not added that code into the site – I only ever add code to quickcss and the code you mentioned does not seem to be there. I am not sure where else to look. I have created a user for you. Would you please be able to look for me.
Thank you.

Thank you for your prompt response Nikko. Please see temporary login in the area below

Hi Yigit

Thank you so much for your quick response. That is so odd you can see it.
I have checked and the Visual Editor is not disabled.
I have also logged in on a different browser and am getting the same result.
I have logged in with the same login as what I provided you and still can’t see most of the formatting boxes.
(Screenshot in private area)
I have enabled all Screen Options and still the same result.
And I have also logged into other websites that I created using Enfold and the formatting is there.

• This reply was modified 2 years, 8 months ago by web4smallbusiness.

Thank you very much Rikard. I spent hours trying to figure it out – I am glad it was a simple fix and I will definitely remember it for next time. :)
I greatly appreciate your help and support, not only with this issue but the whole year. You guys are the best!

I hope you have a lovely holiday season.

Ivana

Thank you for your response Ismael.

I have disabled both:
– CSS file merging and compression
– Javascript file merging and compression

Then to test it, I changed the font and colour of font in Advanced settings for Main Menu Links and still nothing has changed.

Furthermore, even though I have selected stretched layout and 1310 pixels for the page width, it is much narrower than other websites I have created. I’d be happy to share screenshots if you can let me know how to upload them here.

Thank you

Hi Yigit

Thanks for your response. Yes I am using the latest porfolio widget – it allows me to display the entries from the selected categories.
However, I would like to be able to show the actual categories of the portfolio items – the way you can display blog categories. You can see it here:

You will see it is not showing any categories as the widget only allows blog categories, not portfolio categories.

Thank you very much Ismael.
I thought I may need a plugin to do that – I will look at the Search and Filter one which you suggested.