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Viewing 6 posts - 1 through 6 (of 6 total)

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September 23, 2023 at 10:07 pm in reply to: Gallery Lightbox not working #1420151

watermelon5032
Participant

Yes, we were able to solve the issue. We had a child theme installed and it was using a very old version of the header.php file. Once I updated the header.php the lightbox started working again. Thanks for your help!

Joanna

September 21, 2023 at 7:48 pm in reply to: Gallery Lightbox not working #1419951

watermelon5032
Participant

Hi,
We do not use the theme file editor.
I’ll try disabling the plugins you suggest and let you know.

Thanks,
Joanna

September 20, 2023 at 5:27 pm in reply to: Gallery Lightbox not working #1419754

watermelon5032
Participant

Live site creds provided.

September 20, 2023 at 6:49 am in reply to: Gallery Lightbox not working #1419650

watermelon5032
Participant

The compressions is disabled.

September 19, 2023 at 5:37 pm in reply to: Gallery Lightbox not working #1419607

watermelon5032
Participant

Yes, there probably are a couple of custom scripts on the site. Can you pin point where the syntax error is coming from?

September 18, 2023 at 6:58 pm in reply to: Gallery Lightbox not working #1419498

watermelon5032
Participant

Hi Ismael,
The file compression is disabled and cache is flushed.
Could you please elaborate on what is not loading on your end? Are you able to reproduce the issue with the lightbox we are seeing?

Thanks,
Joanna
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Posts

Viewing 6 posts - 1 through 6 (of 6 total)

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