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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: Fullscreen slider disappeared, no images displayed #1180954

    Hi !
    I finally fixed the problem erasing the slides not working and re-creating them. And it works… I hope the problem won’t come back later …

    in reply to: Fullscreen slider disappeared, no images displayed #1180486

    Dear Moderator,
    I have updated the theme to the lastest version 5.3.2 but nothing has changed. The problem on the home page (french version) is still there. Please, I really need your help.
    Thank you.

    in reply to: Fullscreen slider disappeared, no images displayed #1151327

    Hello,
    I really need some help : some images from the fullscreen slider in the home page (only the french version!) have disappeared whereas there are still there in the back office. Could you help me please ?
    And yet the english version has no problem, it’s really weird !

    Thank you in advance for your help.

    Hi Victoria,

    Thank you for your reply .
    Actually I cannot attach any screenshot here … ?
    The problem is : that for example on a ipad, the full screen slider in the home page is really too big (not responsive) ; and on the page about and prices, the background sections at the top of the page (image of a dog in a luxury car ; image of 2 dogs drinking a beer) are too big (not responsive) also.

    My goal is ,as Enfold theme is sold as a responsive theme, to get a website full responsive using a laptop, a smartphone or a tablet.

    Please find in the private content the login and password of my website.

    Thank you very much for your help in advance Victoria.

    Charlene

    in reply to: Layout of grid row on ipad portrait #1108460

    Hi,
    I’m using grid roww on my website and I’m looking for adjusting the cell height which are displayed beside each other (one cell is text, the other is an image) on these pages : http://www.dognannyriviera.com/fr/nos-services/

    I’m asking that for the visitors using an ipad (landscape position)
    My problem is the cell of the image there is a huge white space below the image

    Thank a lot in advance

    Dear Nikko,
    I’m getting back to still because of the responsiveness of Enfold.

    Few months ago we had fixed the problem about the full screen slider responsiveness on the main page and also the responsiveness of image sections on other page.

    Actually the problem is fixed on smartphones but not for tablets, and according google analytics I have few visitors using tablet, so could we fix this problem also for these visitors please?

    Thank you so much in advance :)

    Yes it works ! Thanks a lot Nikko !

    Hi Nikko,
    I’m recontacting you because finally using your code to do the same on the “about” and “services” pages doesn’t work.
    I have tried to copy/paste this part :
    .page-id-2933 #av_section_1.av-minimum-height-75 .container {
    max-height: 26vh;
    }

    changing the id page only ; it has worked for the “tarifs” page (the french version of the “prices” page) but not for “about” and “services”
    Could you please help me ?

    Thank you so muh Nikko, you’re so efficient ! It’s perfect ! The slider works perfectly on my home page. For the color section I get ti fix the one of “about” and “services” pages but the one of “prices” page I didn’t get to fix it. Could you please help me ? It is just not responsive on smartphone.

    Thank you in advance

    I have tried again your code : it works for color background section
    It doesn’t work for the full screen slider on my home page. Could you please help me ?
    Other problem to take in consideration : When I use your code, it create a disorder on my home page, I think it doesn’t fit with animations …
    Could you please help me to fix the problem. I had to delete the code for the moment in order visitors of my website can’t see the mess.

    I am waiting for your help.
    thank you in advance.

    It’s alright the disaster is fixed… it was just a matter of time, the update tooks 10 min before going back to normal… But my problem is not fixed. The code you gave us makes problem on my home page (texts and images appears in disorder) : The fullscreen slider doesn’t change (still not responsive) only 1 color section becomes responsive (on the “prices page”) the ones of “about” and “services” pages don’t change.
    Thank you in advance for your help.

    Could you please help me ! I tried this code and it’s a disaster on my home page ! I have tried to delete it and the disaster is still there ! Could you help me please ! My goal was the same to make the color section and my fullscreen slider on the home page responsive for smartphone ! And it’s not the case … how to proceed please ? http://www.dognannyriviera.com

    Thank you Mike for your reply!

    in reply to: Audio Player does not start automatically on all devices #1080768

    Hi,
    I have quite the same problem… but I need your confirmation…
    Actually on my home page there is a song that shoud start on loadpage.
    It works with Explorer but not with Chrome.
    BUT… if I use Chrome :
    when we arrive first on the home page the song doesn’t start but if I go on another page like “About” or “Contact” and then I come back (via the menu) to the home page, the song starts… So Chrome is able to start the song automatically but not if we go first on the home page..
    Do you understand what I mean ?
    Shouldn’t we correct this problem ?

    Thank you for your reply.

Viewing 14 posts - 1 through 14 (of 14 total)