Forum Replies Created
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May 11, 2021 at 2:50 am in reply to: PHP code of the theme changed and the whole website collaps #1299505
Thanks for the help
The website is broken 10th May as I opened it.
What I did was that I rolled back the backup of the 6th of May, and the website back to normal before I submitted the support. I am just afraid it will happen again.
In addition, our web host PHP will be upgraded from 7.3 to 7.4 if I need to change anything with the theme? thanks
December 19, 2020 at 1:54 am in reply to: Connection lost every time I try to edit a page in advanced layout editor #1268555Dear Support Team
I have the same issue that every time I edit the page (advanced page builder) it will show the connection lost.
my server updates to php7 already.
Hey Rikard
Thanks for your reply
May you kindly let me know how I can attach a screenshot here?
Thanks Rikard
Can you please check the other pages except for the home page on the desktop, the logo is only showing 1/3?
Also, if I am using my iPhone, it is okay with the logo. but if I am using the android, same as the 1/3 logo problem.
Hey Rikard
Have opened a new thread, thanks
Dear support team
I have the same issue that I have no mobile menu in the header tab under enfold. And I am not able to change the menu function to not show the sub-menu on the mobile site.
Thanks for the help!
June 16, 2020 at 10:25 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222956Hey Support team
Can I know when it will work, or if not I will change back to elementor ? thanks a lot
June 16, 2020 at 1:28 am in reply to: encounter Layerslider problem when import "Default Demo" #1222887Hey Victoria
It doesn’t really help me.
What do you mean Token? And I have provided my admin assess, may you please help to update? thanks
June 16, 2020 at 12:52 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222884Hey Nikko
Thank you so much for the detailed indicates.
PHP ZipArchive Extension has enabled at the Cpanel. I don’t think I have imported slider before please help. thanks
June 15, 2020 at 10:35 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222587Hey Support Team
Could anyone please let me know if it has been looked up or how it is going?
I cannot afford to let my website hanging there because the theme doesn’t work as my clients could check at any time. Please inform me asap. thanks a lot.
June 15, 2020 at 1:37 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222534Hey Nikko
Sorry, I forgot that I have reset the WordPress after the submitted the temporary logins. Please check the private login details.
Hope it can work soon, Thanks
June 14, 2020 at 4:22 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222421Hey Rikard
Sorry, I forgot that I have reset the WordPress after the submitted the temporary logins.
Please try now, it should work. I appreciate your help.
June 13, 2020 at 11:10 am in reply to: encounter Layerslider problem when import "Default Demo" #1222344Hey Rikard
Thank you your help. I have attached the Temporary logins details here.
June 13, 2020 at 1:12 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1222252Hey Nikko
Thank you so much for your reply. I have attached the Temporary logins details here.
Please let me know if you need anything else. I appreciate your help.
June 12, 2020 at 7:21 am in reply to: LayerSlider encountered a problem while it tried to show your slider #1221957I have encountered a same problem after I installed and imported the demo, it shows bellow
“LayerSlider encountered a problem while it tried to show your slider. Please make sure that you’ve used the right shortcode or method to insert the slider, and check if the corresponding slider exists and it wasn’t deleted previously.”
Please help, it is very frustrated after you have google and reach for the solutions to the problem but nothing really helps.
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