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Viewing 25 posts - 1 through 25 (of 25 total)
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  • in reply to: Menu Error #546436

    Hello, I did it and it worked. Very many thanks for your help.

    Best regards,

    Cassia

    in reply to: Menu Error #543464

    Hello, Already updated the theme. They can help with the menu now?
    Thanks, cassia Vieira

    in reply to: Menu Error #542842

    Hello, Already solved the problem of the error on the site, but the menu can not solve, already edited the .htaccess file and gave 500 error on the site, I have to solve it urgently, can you help me? I’ve talked to my server and they did tests, the error is not related to them. Thank you for your patience, Cassia

    in reply to: Menu Error #541121

    Hello I did risked the procedure, deleted any theme via FTP and put a new copy. The problem continues. Awaiting reply please cassia Vieira

    in reply to: Menu Error #541076

    Please, see the private

    in reply to: Menu Error #531454

    Hello, please see the data in private.

    in reply to: Menu Error #529602

    Hello, Must solve the problem of my site? Managed access?

    Thank you,

    Cássia Vieira

    in reply to: Menu Error #526349

    When I send the message is automatically adding http: //

    in reply to: Menu Error #526346

    In private

    in reply to: Menu Error #525826

    Hello,

    Done procedure.

    in reply to: Menu Error #525715

    Hi,
    FTP credentials are private. My downloaded from Themeforest file is on another computer that is defective :(
    I can with my Themeforest account to download it again? You want me to send the e-mail subject of payment confirmation? Thankfully, cassia Vieira

    in reply to: Menu Error #525690

    Hello, The site is in the air again, you can check me The issue error asking to buy the theme and tb the issue of menu? It has been released international access on the site. Grateful for your patience, cassia Vieira.

    in reply to: Menu Error #525516

    Good Morning,
    My site already published is giving error, saying to buy the original theme on Themeforest, it is the third time this has happened at the same site, the last time me you told me a procedure to do, where I was replacing the files and I I did. What is going on? site: gtaseguranca.com.br

    cassia Vieira

    in reply to: Menu Error #521318

    Ok. I desabled the plugins.

    Cássia Vieira

    in reply to: Menu Error #521284

    Hello, I can log in with that username and password. Did another user credentials.
    The user I have to do is a regular user? I access the wordpress dashboard and do you, is it?

    Thank you for your patience,

    cassia Vieira

    in reply to: Menu Error #521153

    The login is correct.

    in reply to: Menu Error #519615

    Thank Yigit, but did not solve my problem, what I need is that the pages appear on the menu in the order that I have set them. Privately send login and password.

    Thanks,

    cassia Vieira

    in reply to: Error message. #507295

    Thanks for the explanation, managed to solve this problem.
    Now I would like a new aid, since I will replace the theme files, which folder should I use to upload the site? I’ve tried to upload and could not.
    Also need to send the entire folder? If not, which files to send?

    Grateful for the help,

    cassia Vieira

    in reply to: Error message. #503791

    I managed to replace the file, thank you for your help. I wondered why this happened to avoid the same mistake in the future. I would also like to know why some images are not attached, always give error, since resized several times, saved in jpeg and png and still can not upload them pro site.
    Thank Enfold team.

    cassia Vieira

    in reply to: Error message. #503771

    I did the backup now with a plug and replace the subject of the file within the Web Matrix and did not solve my problem.

    in reply to: Error message. #503767

    Hello,
    Thanks for the response, but this video shows how to update the direct Filezilla on the server and my site is not on the server yet, I did it offline using Web Matrix.
    Can I replace the direct theme in Web Matrix?
    How do I back up files? Already I researched enough, but I found the folder that is stored the site I’m doing.

    I appreciate the help,

    cassia Vieira

    in reply to: Error message. #500052

    Good afternoon,
    I believe that happened was that my client sent me an Enfold issue that was not downloaded from Theme Forest, after that he bought the theme on Theme Forest, so I have at hand the license code, but the file I used to do site was not the original Theme Forest, what should I do? They can help me to continue using the site is ready and not have to do it all again?

    Thankfully,

    cassia Vieira

    • This reply was modified 9 years, 2 months ago by cassiapv.
    in reply to: Error message. #497192

    Good morning Rikard,

    Just to confirm, the theme was bought on Theme Forest for Vidalspy on 07/30/2015.

    in reply to: Error message. #497183

    Rikard Good morning, thank you for responding, but I can not access my site on WordPress, when I try to access it appears a message saying to buy the theme. I have purchasecode, what do I do?

    in reply to: Error message. #496577

    Hello Ismael,

    I got the theme of my client by e-mail, I do not have the url, but I have a print of the theme folder and have a print with the purchase code. I have to send?

Viewing 25 posts - 1 through 25 (of 25 total)