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Hello, I did it and it worked. Very many thanks for your help.
Best regards,
Cassia
Hello, Already updated the theme. They can help with the menu now?
Thanks, cassia VieiraHello, Already solved the problem of the error on the site, but the menu can not solve, already edited the .htaccess file and gave 500 error on the site, I have to solve it urgently, can you help me? I’ve talked to my server and they did tests, the error is not related to them. Thank you for your patience, Cassia
Hello I did risked the procedure, deleted any theme via FTP and put a new copy. The problem continues. Awaiting reply please cassia Vieira
Please, see the private
Hello, please see the data in private.
Hello, Must solve the problem of my site? Managed access?
Thank you,
Cássia Vieira
When I send the message is automatically adding http: //
In private
Hello,
Done procedure.
Hi,
FTP credentials are private. My downloaded from Themeforest file is on another computer that is defective :(
I can with my Themeforest account to download it again? You want me to send the e-mail subject of payment confirmation? Thankfully, cassia VieiraHello, The site is in the air again, you can check me The issue error asking to buy the theme and tb the issue of menu? It has been released international access on the site. Grateful for your patience, cassia Vieira.
Good Morning,
My site already published is giving error, saying to buy the original theme on Themeforest, it is the third time this has happened at the same site, the last time me you told me a procedure to do, where I was replacing the files and I I did. What is going on? site: gtaseguranca.com.brcassia Vieira
Ok. I desabled the plugins.
Cássia Vieira
Hello, I can log in with that username and password. Did another user credentials.
The user I have to do is a regular user? I access the wordpress dashboard and do you, is it?Thank you for your patience,
cassia Vieira
The login is correct.
Thank Yigit, but did not solve my problem, what I need is that the pages appear on the menu in the order that I have set them. Privately send login and password.
Thanks,
cassia Vieira
Thanks for the explanation, managed to solve this problem.
Now I would like a new aid, since I will replace the theme files, which folder should I use to upload the site? I’ve tried to upload and could not.
Also need to send the entire folder? If not, which files to send?Grateful for the help,
cassia Vieira
I managed to replace the file, thank you for your help. I wondered why this happened to avoid the same mistake in the future. I would also like to know why some images are not attached, always give error, since resized several times, saved in jpeg and png and still can not upload them pro site.
Thank Enfold team.cassia Vieira
I did the backup now with a plug and replace the subject of the file within the Web Matrix and did not solve my problem.
Hello,
Thanks for the response, but this video shows how to update the direct Filezilla on the server and my site is not on the server yet, I did it offline using Web Matrix.
Can I replace the direct theme in Web Matrix?
How do I back up files? Already I researched enough, but I found the folder that is stored the site I’m doing.I appreciate the help,
cassia Vieira
Good afternoon,
I believe that happened was that my client sent me an Enfold issue that was not downloaded from Theme Forest, after that he bought the theme on Theme Forest, so I have at hand the license code, but the file I used to do site was not the original Theme Forest, what should I do? They can help me to continue using the site is ready and not have to do it all again?Thankfully,
cassia Vieira
- This reply was modified 9 years, 2 months ago by cassiapv.
Good morning Rikard,
Just to confirm, the theme was bought on Theme Forest for Vidalspy on 07/30/2015.
Rikard Good morning, thank you for responding, but I can not access my site on WordPress, when I try to access it appears a message saying to buy the theme. I have purchasecode, what do I do?
Hello Ismael,
I got the theme of my client by e-mail, I do not have the url, but I have a print of the theme folder and have a print with the purchase code. I have to send?
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