Page 994 – Support | Kriesi.at – Premium WordPress Themes

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February 6, 2018 at 11:09 am in reply to: Can I add a 'entypo-fontello' icon in the title line of each accordion fold? #908465

Victoria
Inactive Moderator

Hey danowen777,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 6, 2018 at 11:08 am in reply to: Add a box around a specific menu item in top menu #908463
Victoria
Inactive Moderator
Hi catchbudapest,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .html_av-overlay-side #top #wrap_all #av-burger-menu-ul > li.menu-item-4885 a {
    border: 2px solid #666;
    padding: 5px 5px 0px 5px;
    border-radius: 4px;
    width: 160px;
    text-align: center;
  }
  .html_av-overlay-side #top #wrap_all #av-burger-menu-ul > li.menu-item-4885 {
    padding-left: 20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 6, 2018 at 11:05 am in reply to: Remove link on portfolio element again #908461
Victoria
Inactive Moderator
Hi Xavier,

Here is the code you can put in your funtions.php
```
function disable_click_on_masonry(){
?>
<script>
	$("#top #dessert-tables .isotope-item").click(function(e) { e.preventDefault();});
</script>
<?php
}
add_action('wp_footer', 'disable_click_on_masonry');
```
You will need to use a child theme for this code not to be lost on any theme update.

If you need further assistance please let us know.

Best regards,
Victoria
February 6, 2018 at 10:38 am in reply to: WebP images and the lightbox #908450

Victoria
Inactive Moderator

Hi Julian,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you enable the plugin and make a test page for us?

Best regards,
Victoria

February 6, 2018 at 10:36 am in reply to: Code block with transparent background but Solid colour font #908449
Victoria
Inactive Moderator
Hi Tess,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .avia-slideshow li img, .avia-slideshow-inner {
    min-height: 160px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 6, 2018 at 10:22 am in reply to: Disable category "Uncategorized" in shop breadcrumb #908448
Victoria
Inactive Moderator
Hi Netzie,

Thank you. Well, the easiest way is to hide it via css
```
.cat-item.cat-item-986 {
  display: none;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
February 6, 2018 at 10:19 am in reply to: any idea why WooCommerce Product sliders are now on 2 lines instead of one? #908447

Victoria
Inactive Moderator

Hey Dominique,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Did you have images in those product cells that do not have them anymore? Do you remember after which update it happened?

Best regards,
Victoria

February 6, 2018 at 10:16 am in reply to: Centre footer widgets on mobile #908446
Victoria
Inactive Moderator
Hi markantonyii,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#footer .widget {
    margin: 0 auto;
    width: 30%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 6, 2018 at 10:09 am in reply to: Enfold wp-admin not working #908442

Victoria
Inactive Moderator

Hi!

Regards,
Victoria

February 6, 2018 at 10:05 am in reply to: Hide Top Bar When Scroll Only in Smartphone… #908441

Victoria
Inactive Moderator

Hi denisj77,

The video is unavailable. Can you please reupload the video?

Best regards,
Victoria

February 6, 2018 at 10:00 am in reply to: Hide on large screens (wider than 990px – eg: Desktop) #908438

Victoria
Inactive Moderator

Hi bcdcosmetici99,

Can you please attach a screenshot of the box that you need to hide? It is not very clear.

Best regards,
Victoria

February 6, 2018 at 9:29 am in reply to: Broken theme – template is missing #908429

Victoria
Inactive Moderator

Hi Christina,

Thank you for the login details, however, we need passwords too. Can you please add them in private?

Best regards,
Victoria

February 6, 2018 at 9:19 am in reply to: Fullscreen Slider problem #908420

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

February 6, 2018 at 9:06 am in reply to: Increase size of Portfolio Grid elements #908411

Victoria
Inactive Moderator

Hi Bugu2116,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 6, 2018 at 9:00 am in reply to: Enfold iframe won't display #908404
Victoria
Inactive Moderator
Hi Josh,

~~Please try using a code block instead.~~
Actually, there is code in custom.css that hide the iframe and set the width to 0 with !important, no wonder it does not show.

Best regards,
Victoria
- This reply was modified 8 years ago by Victoria.
February 6, 2018 at 8:57 am in reply to: Mobile Menu dropdown repeating parent menu #908401

Victoria
Inactive Moderator

Hey janicenisha,

It shows because the option to clone titles is set in theme options here

If the item has a link and this option is not chosen, users will not be able to visit that page on mobile.

If you need further assistance please let us know.
Best regards,
Victoria

February 6, 2018 at 8:52 am in reply to: Adding classes to menu items doesn't work any more for mobile #908398

Victoria
Inactive Moderator

Hi Benjamin,

The code is in the theme already. What do you mean by it’s not working? Is the website down or?

Best regards,
Victoria

February 6, 2018 at 8:50 am in reply to: Add sale badge product image left of product title. #908396
Victoria
Inactive Moderator
Hi HeeHA,

Please add the last lint to the code I gave you above so it looks like this:
```
.upsells.products ul.products li .woocommerce-loop-product__title img {
   width: 51px;
   float: right;
   margin-right: 60px;
}
```
You need to set the amount of “You may also like” products to 4 as related.

If you need further assistance please let us know.
Best regards,
Victoria
February 6, 2018 at 8:46 am in reply to: Tab Section – Link from content in one tab…to another tab #908395

Victoria
Inactive Moderator

Hi WP Turned Up,

The page does not reload on my end as it should not. It works fine.

Could you please clear the cache, check again and get back to us. And which browser are you using?

Best regards,
Victoria

February 6, 2018 at 8:42 am in reply to: WPML will not translate homepage #908394

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

February 6, 2018 at 8:39 am in reply to: Hiding File Names for Images #908392

Victoria
Inactive Moderator

Hi tlscaliti,

Please add a child theme and put the code in the child theme functions.php.

The code in your parent theme would not save due to a security setting and you should add the code via FTP.

If you need further assistance please let us know.
Best regards,
Victoria

February 6, 2018 at 8:30 am in reply to: Enfold add portfolio exerpt text to portfolio entries #908391

Victoria
Inactive Moderator

Hi emmal,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

If that’s something you really need you can always try to hire a freelancer for the task :)

If you need further assistance please let us know.
Best regards,
Victoria

February 6, 2018 at 8:27 am in reply to: Google map if grid row #908390

Victoria
Inactive Moderator

Hey davidmartinserrano,

I do not see any map on that portfolio item. Have you not added it yet?
Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 6, 2018 at 8:25 am in reply to: PDF titles not the same #908389

Victoria
Inactive Moderator

Hey debbienz,

They all have titles on my end and I am not sure that this is theme related. It’s just the way that browser opens the pdf file in a new tab.

If you need further assistance please let us know.
Best regards,
Victoria

February 5, 2018 at 4:08 pm in reply to: secondary menu and Logo on iPad #908063

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

February 5, 2018 at 4:01 pm in reply to: Where to place additional coding #908056
Victoria
Inactive Moderator
Hi info224,

Here is the code you can put in your funtions.php

If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 8 years ago by Victoria.
February 5, 2018 at 3:58 pm in reply to: Buck in enfold Theme #908054

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria

February 5, 2018 at 3:53 pm in reply to: How to Disable the Lightbox #908053
Victoria
Inactive Moderator
Hi tlscaliti,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.mfp-bottom-bar {
  display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 5, 2018 at 3:46 pm in reply to: PHP verison #908050

Victoria
Inactive Moderator

Hey info224,

Enfold is working fine with php7+. You can update, but please do have a backup.

Best regards,
Victoria

February 5, 2018 at 3:44 pm in reply to: My websites is not loading correctly on iPhones or iPads #908048

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 29,791 through 29,820 (of 38,325 total)

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