Page 987 – Support | Kriesi.at – Premium WordPress Themes

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February 17, 2018 at 9:10 am in reply to: Video problems after last theme update #913579

Victoria
Inactive Moderator

Hi Lars,

Please disable caching and minification while we’re helping you.

Best regards,
Victoria

February 17, 2018 at 9:08 am in reply to: Hotspot responsiveness on tablet #913577
Victoria
Inactive Moderator
Hi Wizard247,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px)  and (max-width: 1025px){
  div.avia-tooltip.avia-tt.av-tt-xlarge-width.av-tt-pos-left.av-tt-align-centered.av-mobile-fallback-active.av-permanent-tooltip-single.main_color.av-tooltip-shadow.av-tt-hotspot {
    width: 23vw;
    left: -170px !important;
    min-height: 200px;
  }
  .avia-tooltip p {
      font-size: 1.3vw!important;
      line-height: 1.5em!important;
  }
  div.avia-tooltip.avia-tt.av-tt-xlarge-width.av-tt-pos-right.av-tt-align-centered.av-mobile-fallback-active.av-permanent-tooltip-single.main_color.av-tooltip-shadow.av-tt-hotspot {
    left: 44px !important;
     width: 23vw;
  }
}
```
Here is a nice smooth scroll option

Smooth Scrolling

If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 8:53 am in reply to: Button Link to lightbox webpage iframe #913575
Victoria
Inactive Moderator
Hi elsrick91,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .mfp-iframe-scaler iframe, .mfp-content {
    height: 80vh;
 }
}
```
If you need further assistance please let us know.s

Best regards,
Victoria
February 17, 2018 at 8:45 am in reply to: Woocommerce Product Grid – Displaying only 3 columns instead of 4 #913574
Victoria
Inactive Moderator
Hey JuergenB,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.products .product.first {
    clear: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 8:43 am in reply to: How to removing "Comment 0 /" on Grid Blog? #913573
Victoria
Inactive Moderator
Hey kpenner36,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.comment-container.minor-meta {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 8:40 am in reply to: Adaptive #913572

Victoria
Inactive Moderator

Hi pddcoms,

Yes, you can always make more adjustments to suit your needs. Can you point out the remaining issues, better with screenshots and links to the pages?

Best regards,
Victoria

February 17, 2018 at 8:37 am in reply to: Theme import has no effect #913571

Victoria
Inactive Moderator

Hi denaliview,

The file imported just fine on my installation. I cannot test it on yours since only super admins can do it. Can you please check server log for?

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 8:30 am in reply to: Enfold and Event Calendar Pro: Hiding the event's bar & Title, sub nav color #913569
Victoria
Inactive Moderator
Hey Susan,

You can use the page id class, like below.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.page.page-id-9016 div#tribe-events-bar {
  display: none;
}
#tribe-events-content a, .tribe-events-event-meta a,
#tribe-events-content h2.tribe-events-page-title {
  color: #ccc !important;
}
#tribe-events-content a.tribe-event-url {
  color: #000 !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 8:23 am in reply to: Show side menu on scrol #913567

Victoria
Inactive Moderator

Hey francisdelhaye,

Yes, for this menu layout such option is not available.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 8:19 am in reply to: Autoplay and mute self hosted video on page load #913564

Victoria
Inactive Moderator

Hi navindesigns,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which error are you getting?

Best regards,
Victoria

February 17, 2018 at 8:17 am in reply to: How to edit the woocommerce product category page #913562

Victoria
Inactive Moderator

Hey Rodrigo Rocha Claros,

Please do not post duplicate threads, I replied to your other thread here

How to edit the woocommerce product category page

woocommerce-product-category-page/embed/#?secret=ch7nXRRQxk" data-secret="ch7nXRRQxk" width="600" height="338" title="“How to edit the <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a> product category page” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 8:16 am in reply to: How to edit the woocommerce product category page #913561

Victoria
Inactive Moderator

Hey tinaca,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2018 at 8:14 am in reply to: updating Enflold #913560

Victoria
Inactive Moderator

Hi jopedder,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which version of php are you running?

Best regards,
Victoria

February 17, 2018 at 8:10 am in reply to: Demo import didn´t working #913559

Victoria
Inactive Moderator

Hi JoHero,

Can you please check server log for error, for the whole text?

Best regards,
Victoria

February 17, 2018 at 8:06 am in reply to: Placing a div over the full width slider #913558

Victoria
Inactive Moderator

Hi HostageMedia,

Have you considered using Layer Slider? It has many options and you can build different layers on any slide, position them the way you need. It comes with the theme. You might want to give it a try.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 8:04 am in reply to: Embedding a Facebook video changes language to Spanish #913557

Victoria
Inactive Moderator

Hi jamesrapage,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 17, 2018 at 8:01 am in reply to: Level 1 Comment form vs Reply-to Comment Form #913556

Victoria
Inactive Moderator

Hey Ritchie,

Where can I see the standard form? On this page, I only see the comment form and on the contact page the form is different.

Best regards,
Victoria

February 17, 2018 at 7:33 am in reply to: Manin Menu, submenu transparency? #913544

Victoria
Inactive Moderator

Hi mattb1169,

You’ve put ‘Icon Label’ instead of the Yelp name, I’ve adjusted the code. It was working before, was just called differently.

Please note that this code will disappear on the next Enfold update and you should use a child theme for such modifications.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 7:26 am in reply to: Table Customization #913538
Victoria
Inactive Moderator
Hey sebastr021,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia-table.avia-data-table.avia-table-1.avia-builder-el-45 tr:first-child td
 {
  background-color: orange;
  color: #fff !important;
  
} 
#top .avia-table.avia-data-table.avia-table-1.avia-builder-el-45 tr:first-child td h4 span {
  color: #fff !important;
}
```
I added the tick by changing yes to ✔
http://graphemica.com/%E2%9C%94

If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 8 years ago by Victoria.
February 17, 2018 at 7:18 am in reply to: How to make the forums to be RTL #913532

Victoria
Inactive Moderator

Hi bakbek,

Here are threads for you

bbpress and RTL languages

RTL bug in new topic box

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 7:15 am in reply to: Advanced Layout Editor does not work as Blog Post Editor #913530

Victoria
Inactive Moderator

Hi Steffen,

It can be easier for you to still make posts via default editor and use Advanced Layout Builder shortcodes via the magic wand

Then you will get all the normal stuff that comes with posts out of the box with WordPress and you can still use other elements.

That kind of integration is not planned yet.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 7:10 am in reply to: Homepage not showing #913527

Victoria
Inactive Moderator

Hey xandria,

The maintenance page is set in theme options, you can change it there.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 7:03 am in reply to: Enfold Contact Form E-Mail Object #913521

Victoria
Inactive Moderator

Hey alecorsi,

Here are some threads to consider:

How to change Subject

https://kriesi.at/support/topic/change-subject-and-text-in-form-autoresponder/#post-789580

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 7:00 am in reply to: How do I add in icons in a widget html #913519

Victoria
Inactive Moderator

Hi Mickyhood,

Do you want the icon on the button?

Best regards,
Victoria

February 17, 2018 at 6:44 am in reply to: Change position of elements in the top bar on mobile #913512
Victoria
Inactive Moderator
Hi BC_mne,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #header .sub_menu, .responsive #header_meta .sub_menu>ul {
    width: 50%;
    float: left;
    margin-top: -16px;
    margin-left: 11%;
  }
   #top #header_meta .phone-info {
       width: 30%;
       float: right;
       margin-top: -32px;
   }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 6:37 am in reply to: Urgent Problem. Site is broken on some pages #913508

Victoria
Inactive Moderator

Hi alexandervellguth,

Here is a thread for you to consider

Html code on specific pages broken

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 6:29 am in reply to: How to use the woocommerce buy button on any page with a shortcode #913504

Victoria
Inactive Moderator

Hi svetkol,

Could you please attach a mockup of what you’re trying to achieve?

May this is something that you need to do:
https://sarathlal.com/add-an-add-to-cart-button-outside-a-product-page-woocommerce/

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 6:26 am in reply to: Blog post's sidebar and heading #913502
Victoria
Inactive Moderator
Hey Xandria,

1. The full screen button is pushing the widgets to the bottom, if you remove it, the widgets will be in place.

2.+ 3. Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-special-heading-tag:after {
    content: '';
    width: 20%;
    height: 1px;
    border-bottom: 2px solid #a79595;
    position: absolute;
    right: 00%;
    top: 23%;
}
.av-special-heading-tag:before {
    content: '';
    width: 20%;
    height: 1px;
    border-bottom: 2px solid #a79595;
    position: absolute;
    left: 0%;
    top: 23%;
}

#top #wrap_all .av-inherit-size .av-special-heading-tag {
    text-align: center;
}
.av_textblock_section .avia_textblock  p:first-child strong {
  font-size: 26px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 17, 2018 at 6:13 am in reply to: Color Section in Tab Section #913495

Victoria
Inactive Moderator

Hi davidlorie,

I don’t see any color sections in your tabs, have you tried dragging them inside? And you can use 1/1 elements instead also. This will have to be several color sections to be able to set different backgrounds.

If you need further assistance please let us know.
Best regards,
Victoria

February 17, 2018 at 6:06 am in reply to: Products in 4-column display incorrectly #913492

Victoria
Inactive Moderator

Hi Lyse,

We will need credentials to see the products issue. Can you please post those in private?

Registration pages look the same on my end. Can you please attach a few screenshots of the issue?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 29,581 through 29,610 (of 38,325 total)

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