Page 94 – Support | Kriesi.at – Premium WordPress Themes

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November 4, 2020 at 7:11 pm in reply to: image shows error #1258395

Victoria
Inactive Moderator

Hi trustedone,

Can you disable caching and minification for now?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

November 4, 2020 at 7:06 pm in reply to: Unable to log in when Enfold theme is active #1258393

Victoria
Inactive Moderator

Hey Bart,

The reCaptcha is not coming from the theme. It can be some plugin, or configured in WordPress or your hosting provider. Please check.

Best regards,
Victoria

November 2, 2020 at 11:58 pm in reply to: Hamburger menu at 1024 px displaying on the far left #1257782

Victoria
Inactive Moderator

Hi xuamox,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2020 at 11:58 pm in reply to: Getting an older version (Enfold 4.3) for development purpose #1257780

Victoria
Inactive Moderator

Hi eneabarbetta,

Glad we could help :)

Best regards,
Victoria

November 2, 2020 at 11:57 pm in reply to: Deactivate link in RSS title #1257779

Victoria
Inactive Moderator

Hi RasMaster,

Well, I need the correct link to be able to help you.

Best regards,
Victoria

November 2, 2020 at 11:56 pm in reply to: Adding javascript to Head and Body #1257777
Victoria
Inactive Moderator
Hi rasa,

Please copy the code to the text editor and replace all the double ad single quotes, they are not the kind that is used in programming.

Also, you have the script tag twice.

Best regards,
Victoria
- This reply was modified 4 years, 8 months ago by Victoria.
November 2, 2020 at 11:54 pm in reply to: icon grid second row issues #1257776

Victoria
Inactive Moderator

Hi eliseneonrhino,

Best regards,
Victoria

November 2, 2020 at 11:39 pm in reply to: flaticon Icon upload #1257775

Victoria
Inactive Moderator

Hi dhuet,

We can only see the link, not credentials. Please share them too.

Best regards,
Victoria

November 2, 2020 at 11:38 pm in reply to: Installed Child theme – Settings are not saved #1257774

Victoria
Inactive Moderator

Hi Konstantin,

Could you please attach some screenshots of the issue? What settings are breaking?

Best regards,
Victoria

November 2, 2020 at 11:36 pm in reply to: Text "Lade die Seite neu" nach Cookie-Einstellungen bearbeiten #1257772

Victoria
Inactive Moderator

Hi mmportal,

The page reloads and the message disappears on my end. Is this not how it works on your end?

Best regards,
Victoria

November 2, 2020 at 11:34 pm in reply to: Linking items in the partner logo element #1257771

Victoria
Inactive Moderator

Hi rutledgeim,

Best regards,
Victoria

November 2, 2020 at 11:30 pm in reply to: Change H2 to H1 in full screen slider #1257768

Victoria
Inactive Moderator

Hey msteid,

I am helping you in another thread with this. Please do not write the same issue in multiple threads.

Best regards,
Victoria

November 2, 2020 at 11:29 pm in reply to: Buggy demo import, and buggy options #1257767

Victoria
Inactive Moderator

Hey VapMobile,

Please go to the Theme options and click save and go to the Appearance > Menus and choose a menu to assign as Enfold main menu and click save. If these steps don’t help please give us temporary admin access to your website in the private content box below, so that we can have a closer look.

Best regards,
Victoria

November 2, 2020 at 11:27 pm in reply to: design problems #1257766

Victoria
Inactive Moderator

Hi espressotech,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

November 2, 2020 at 11:26 pm in reply to: Datepicker Change Layout #1257765

Victoria
Inactive Moderator

Hi xxtita,

Thank you for sharing! :)

Best regards,
Victoria

November 2, 2020 at 11:25 pm in reply to: Partner logo element to big on mobile #1257764

Victoria
Inactive Moderator

Hi ilonka78,

Can you please make that account admin? We cannot test anything like that.

Best regards,
Victoria

November 2, 2020 at 11:24 pm in reply to: Extend horizontal gallery full width #1257763

Victoria
Inactive Moderator

Hey marcie73,

Can you disable caching and minification for now so that we can test css in the browser?

Best regards,
Victoria

November 2, 2020 at 11:19 pm in reply to: Change Burger Menu active color #1257762
Victoria
Inactive Moderator
Hey topnetat,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
#top .header_color .av-hamburger-inner.is-active,
 #top .header_color .av-hamburger-inner.is-active::before,
  #top .header_color .av-hamburger-inner.is-active::after {
    background-color: #fff;
}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2020 at 11:14 pm in reply to: Image on Category Page #1257760

Victoria
Inactive Moderator

Hey KCMRfm,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

That is usually how it’s done.

Best regards,
Victoria

November 2, 2020 at 11:12 pm in reply to: Heading Spacing on Mobile #1257759

Victoria
Inactive Moderator

Hey bizzonwheels5,

Best regards,
Victoria

November 2, 2020 at 11:10 pm in reply to: seperate homepage #1257758

Victoria
Inactive Moderator

Hi yampieters,

Do you need more help with the issue or is it resolved now?

Best regards,
Victoria

November 2, 2020 at 11:09 pm in reply to: search box text #1257756

Victoria
Inactive Moderator

Hi yampieters,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

November 2, 2020 at 11:09 pm in reply to: Add Image to "caption" on full-screen slider #1257755

Victoria
Inactive Moderator

Hi Ship-ST,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

November 2, 2020 at 11:08 pm in reply to: Reducing header JS code for Ubermenu #1257754

Victoria
Inactive Moderator

Hi 7thflow,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

November 2, 2020 at 11:06 pm in reply to: Instagram missing in 'Social Media Share buttons' element #1257749

Victoria
Inactive Moderator

Hey Roger,

Share buttons for posts are specified in this setting

There is no Instagram there because you cannot share a blog post on Instagram.

Best regards,
Victoria

November 2, 2020 at 11:04 pm in reply to: Vertical testimonials carousel #1257746

Victoria
Inactive Moderator

Hi sofyma,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

November 2, 2020 at 11:04 pm in reply to: Text editor bug: text doesn't show in block #1257745

Victoria
Inactive Moderator

Hi the_digital_manager,

So did you get it working or do you need more help? Did you try testing with a different user role?

Best regards,
Victoria

November 2, 2020 at 11:02 pm in reply to: Shopping cart icon states "no products" and has display issues? #1257743

Victoria
Inactive Moderator

Hey Ralph12,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

November 2, 2020 at 11:02 pm in reply to: Column alignment #1257742
Victoria
Inactive Moderator
Hi Jacob,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .flex_column.first.avia-builder-el-9 {
        margin-bottom: 0px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
November 2, 2020 at 10:58 pm in reply to: Can not see Sub menue items on Ipad #1257741

Victoria
Inactive Moderator

Hi masterriemi1702,

https://share.getcloudapp.com/z8uYojWp Please choose the second option here in the Theme Options > Main Menu.

Best regards,
Victoria
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Viewing 30 posts - 2,791 through 2,820 (of 38,331 total)

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