Page 939 – Support | Kriesi.at – Premium WordPress Themes

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April 5, 2018 at 11:08 am in reply to: Tabs and Pagination #937596

Victoria
Inactive Moderator

Hey Joe,

These two don’t work together, pagination is reloading the page and to work in tab section it has to be ajax. Combining the two will not give the expected results. The elements with pagination should be standalone on the page so that page navigation does not confuse users.

Let us know what you think.
Best regards,
Victoria

April 5, 2018 at 11:05 am in reply to: Site images dont show up when update done to WordPress 4.9.4 #937594

Victoria
Inactive Moderator

Hi itgeeks,

What is the FTP login link?

Best regards,
Victoria

April 5, 2018 at 10:51 am in reply to: Adding captions underneath featured images on posts #937587

Victoria
Inactive Moderator

Hi sky19er,

Thank you for the explanation and the screenshot.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 5, 2018 at 10:48 am in reply to: Tablet Menu Breakpoint change #937584
Victoria
Inactive Moderator
Hi Coxrange,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media screen and (min-width: 990px) and (max-width: 1100px) {
    .mec-wrap .col-md-8 {
        width: 30vw;
    }
}

@media screen and (min-width:1100px) {
    .mec-wrap .col-md-8 {
        width: 45vw;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 5, 2018 at 10:41 am in reply to: Masonry hover #937577

Victoria
Inactive Moderator

Hi bobfurgo,

The code Vinnay gave you works, but it is overridden by the code you have in your child theme styles.css

If you remove that code the opacity rule kicks in.

If you need further assistance please let us know.
Best regards,
Victoria

April 5, 2018 at 5:36 am in reply to: background image content section zooming on mobile devices #937456

Victoria
Inactive Moderator

Hi JantienM,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

April 5, 2018 at 5:26 am in reply to: Enfold's Color Section problems #937447

Victoria
Inactive Moderator

Hi comecheu,

Do you have a test server where we can test the form more?

Best regards,
Victoria

April 5, 2018 at 5:10 am in reply to: Padding problem on mobile devices #937439

Victoria
Inactive Moderator

Hi friefodspor,

Sure, we can help you with that, but can you please be more specific which paddings you want to remove? Could you please attach some screenshots?

Best regards,
Victoria

April 5, 2018 at 5:07 am in reply to: Fatal error: Can't use function return value in write context in /home/content/5 #937438

Victoria
Inactive Moderator

Hi lstoudenmire,

Enfold does work with php5.6.3, there is no excuse for not upgrading, it’s not Enfold it’s WordPress and WooCommerce and many other plugins that might not work with earlier versions of php.

Do you have any issue in particular that you need help with?

Best regards,
Victoria

April 5, 2018 at 5:04 am in reply to: [WooCommerce] Additional data for purchase button should be omitted #937436

Victoria
Inactive Moderator

Hi BierPlus,

I think Basilis meant WooCommerce plugin. And what php error are you referring to in the reply above?
The info that is shown there is supposed to be there, if you do not need part of it or it is not sexy enough for you and css solutions do not work, please feel free to work out a solution yourself or hire a freelancer to do it for you.

Best regards,
Victoria

April 5, 2018 at 5:00 am in reply to: 4.2.6 update issues #937435

Victoria
Inactive Moderator

Hi dianajuhn and inekespijker,

Can you please check server log for error? Here is where to find the log file
Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/

@dianajuhn You might want to consider upgrading your php as well, you need to be running at least php5.6.3 for the code to work properly. You need to write to your hosting provider for that.

@inekespijker Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 5, 2018 at 4:57 am in reply to: Mobile menù float right and footer copyright #937433
Victoria
Inactive Moderator
Hi maloneweb,

Here is a thread for you to consider for the copyright issue
https://kriesi.at/support/topic/change-copyright-info-remove-enfold-child-theme/

Here is the code for the menu on mobile, you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  #menu-item-shop .cart_dropdown_link {
    padding: 0 5px 0 31px;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
April 5, 2018 at 4:52 am in reply to: Enfold Masonry gallery image hover rollover for tablets ipads smartphones #937430

Victoria
Inactive Moderator

Hi amarkoc,

Like Vinay said, that is possible with customization, but that kind of customization is out of the scope of our support.

If you need further assistance please let us know.
Best regards,
Victoria

April 5, 2018 at 4:51 am in reply to: Enfold – Beautiful Theme – A Couple of Questions #937429

Victoria
Inactive Moderator

Hey Wendy Lubetkin,

These things you’re talking about are not available in Enfold out of the box, you will need the same custom toolbox for WordPress to get that working and Enfolds galleries and masonries work with elements of the media library that you then choose to be shown.

If you need further assistance please let us know.
Best regards,
Victoria

April 5, 2018 at 4:49 am in reply to: Instagram did not return a 200. #937428

Victoria
Inactive Moderator

Hi toddbarden,

Best regards,
Victoria

April 5, 2018 at 4:42 am in reply to: Google Analytics Opt-Out Link funktioniert nicht #937426

Victoria
Inactive Moderator

Hi Hokuspokus,

You can add links in the footer to the pages with the privacy policy.
Here is a thread for you to consider

How to add an additional page link (like Privacy Policy) to copyright section

If you need further assistance please let us know.
Best regards,
Victoria

April 5, 2018 at 4:38 am in reply to: "Reply to:….." text in bbpress not displaying #937425

Victoria
Inactive Moderator

Hi williamslyd,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 5, 2018 at 4:37 am in reply to: Enfold 4.2.6 update issue / broken header ans menu #937424

Victoria
Inactive Moderator

Hi kumharas,

I see you have a copy of avia.js in your child theme. Did you update it with a fresh copy from Enfold 4.2.6?
What modifications do you have there?

Best regards,
Victoria

April 4, 2018 at 4:59 pm in reply to: Enfold Set Socket Top and Bottom Border Colour and Thicker #937309

Victoria
Inactive Moderator

Hi nacaal,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 4, 2018 at 4:59 pm in reply to: Enfold Set Socket Top and Bottom Border Colour and Thicker #937308

Victoria
Inactive Moderator

Hi nacaal,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 4, 2018 at 4:58 pm in reply to: Responsive 1/4 columns split into 2/2 at tablet width – how to stop? #937305
Victoria
Inactive Moderator
Hi Paul,

Oh, ok, I guess I got you wrong. Try this code
```
@media screen and (min-width: 768px) and (max-width: 989px) {
    .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth.flex_column_div.avia-builder-el-11  {
	clear: none;
    }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 7 years, 10 months ago by Victoria.
April 4, 2018 at 4:54 pm in reply to: font size on slideshow caption titles #937300
Victoria
Inactive Moderator
Hi Munford,

Does it have some font-size specified in the element options on that page?

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all #full_slider_8 .av-mini-font-size-40,
  .responsive #top #wrap_all #full_slider_4 .av-mini-font-size-40
   {
      font-size: 28px !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 4, 2018 at 4:50 pm in reply to: Performance Report #937295

Victoria
Inactive Moderator

Hey seb76,

All these are not theme related and most can be done with different plugins.

Here are some articles for you:

How to Fix the “Specify a Cache Validator” Warning

10 Best Image Optimization Plugins for Speeding Up WordPress

If you need further assistance please let us know.
Best regards,
Victoria

April 4, 2018 at 4:47 pm in reply to: Mobile Menu should allways displayed #937294

Victoria
Inactive Moderator

Hey hagege,

Yes, you can show both, but the burger will have all the same menu items. Is this what you’re looking for?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 4, 2018 at 4:46 pm in reply to: is enfold Php 7.2 ready? #937293

Victoria
Inactive Moderator

Hey Karl,

I have php7.2.1 on one installation and php7.2.3 and they both work fine. But if you decide to upgrade it is still better to do it on the test server first, just to be on the safe side.

If you need further assistance please let us know.
Best regards,
Victoria

April 4, 2018 at 4:44 pm in reply to: enfold / wpml: english homepage not available !? #937289

Victoria
Inactive Moderator

Hi Marc,

When I try to follow any link

Overview Products

https://muellers-backhaus.de/en/products/ I am immediately redirected to

home

And yes, there is an error when going to https://muellers-backhaus.de/en/

This could be a WPML configuration error.

Can you please check server log for error?

Best regards,
Victoria

April 4, 2018 at 4:40 pm in reply to: Instagram widget and file uploader #937285

Victoria
Inactive Moderator

Hey mforlano,

Here is a thread for you to consider

Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2)

Yes, you will need a plugin to allow users to upload files.
Here are some of them

5 Best WordPress File Upload Plugins

If you need further assistance please let us know.
Best regards,
Victoria

April 4, 2018 at 4:34 pm in reply to: Category page image #937279

Victoria
Inactive Moderator

Hi Rgrant74,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 4, 2018 at 4:33 pm in reply to: Unable to properly embed code generated on TradingView #937277

Victoria
Inactive Moderator

Hi Alex,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

April 4, 2018 at 4:31 pm in reply to: Can't remove a menu item #937276

Victoria
Inactive Moderator

Hi,

Best regards,
Victoria
Author

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