Page 846 – Support | Kriesi.at – Premium WordPress Themes

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July 9, 2018 at 12:38 pm in reply to: Enfold Form Tracking #983067

Victoria
Inactive Moderator

Hi Marc,

Is this solution not working for you?

Enfold Form Tracking

Best regards,
Victoria

July 9, 2018 at 12:36 pm in reply to: I download the new update & it crashed my wordpress #983066

Victoria
Inactive Moderator

Hi sk8tertez,

I was asking you to check the error log of your website, we cannot help you since we don’t know what the error is.

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

July 9, 2018 at 12:32 pm in reply to: I set fonts to Roboto in general styling but the website did not change to robot #983064

Victoria
Inactive Moderator

Hi paulchiao,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 9, 2018 at 12:31 pm in reply to: Getting Background Image for Main Content Full Width #983063

Victoria
Inactive Moderator

Hi, Moondreamer21

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 9, 2018 at 12:31 pm in reply to: Change Font Size in Full-Width Sub Menu? #983061
Victoria
Inactive Moderator
Hi Moondreamer21,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1100px) {
  #top .av-subnav-menu > li > a {
    padding: 0px 4px 0px 6px;
  }
  .container.av-menu-mobile-active.av-submenu-hidden {
    max-width: 100%;
  }
  #menu-top-nav-menu li a {
      font-size: 14px!important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 9, 2018 at 12:23 pm in reply to: Animation of portfolio item bug #983057

Victoria
Inactive Moderator

Hi Nicolas,

Thank you for that, have you tried deactivating all plugins to see if it is a plugin conflict.

Best regards,
Victoria

July 9, 2018 at 12:17 pm in reply to: Footer Logos #983056

Victoria
Inactive Moderator

Hi AuroraArcus,

Let me know what you think.

Best regards,
Victoria

July 9, 2018 at 12:10 pm in reply to: cant show entire posts content in categories #983054

Victoria
Inactive Moderator

Hi tal1234,

Yes, they are reliable. Not from our team though.

Best regards,
Victoria

July 9, 2018 at 12:09 pm in reply to: Masonry not aligned correctly on mobile #983052

Victoria
Inactive Moderator

Hi bakbek,

It should be the same folder structure
enfold > config-templatebuilder > avia-shortcodes > masonry_entries

If you need further assistance please let us know.
Best regards,
Victoria

July 9, 2018 at 12:08 pm in reply to: Few fixes on product page #983051

Victoria
Inactive Moderator

Hi bakbek,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 9, 2018 at 12:08 pm in reply to: Facebook video in Enfold #983050

Victoria
Inactive Moderator

Hi AuroraArcus,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 9, 2018 at 12:07 pm in reply to: HTTP ERROR 500 #983048

Victoria
Inactive Moderator

Hi zielina,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you please check server log for error?

Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

July 9, 2018 at 12:06 pm in reply to: Woocommerce add to cart button #983045

Victoria
Inactive Moderator

Hi bilgecelik,

Here is an article for you to consider

Advanced layout builder

and this here

Advanced Layout Builder in WooCommerce product

woocommerce-product/embed/#?secret=ZUOGzRfWMh" data-secret="ZUOGzRfWMh" width="600" height="338" title="“Advanced Layout Builder in <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> product” — Support | Kriesi.at - Premium WordPress Themes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

July 8, 2018 at 9:19 pm in reply to: custom sidebar in porfolio category archives and in the portfolio tag archives #982850

Victoria
Inactive Moderator

Hi ramiropuig,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 8, 2018 at 9:16 pm in reply to: Footer Logos #982848

Victoria
Inactive Moderator

Hi AuroraArcus,

As for the images, what you’re trying to achieve?

Best regards,
Victoria

July 8, 2018 at 9:13 pm in reply to: I download the new update & it crashed my wordpress #982846

Victoria
Inactive Moderator

Hi sk8tertez,

Can you please check server log for error?

Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

July 8, 2018 at 9:04 pm in reply to: Animation of portfolio item bug #982840

Victoria
Inactive Moderator

Hi Nicolas,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 8, 2018 at 9:03 pm in reply to: I CAN'T SIGN IN! #982838
Victoria
Inactive Moderator
Hi Simeon,

Best regards,
Victoria
- This reply was modified 7 years, 7 months ago by Victoria.
July 8, 2018 at 9:01 pm in reply to: Blog issue #982836

Victoria
Inactive Moderator

Hi bobjonesdesigns,

Best regards,
Victoria

July 8, 2018 at 8:54 pm in reply to: How do I replace the Social Icons with a Widget Area when the menu is below? #982835

Victoria
Inactive Moderator

Hi AdrianSmithUK,

Thank you for that.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 8, 2018 at 8:52 pm in reply to: Enfold #982834

Victoria
Inactive Moderator

Hi Olga,

Хорошо, но Вам надо зарегистрироваться на форуме, чтобы писать нам.

Best regards,
Victoria

July 8, 2018 at 8:50 pm in reply to: Homepage #982833

Victoria
Inactive Moderator

Hey eVirtualRich,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 8, 2018 at 8:48 pm in reply to: add register form field #982832

Victoria
Inactive Moderator

Hey decode,

Could you please attach a mockup of what you’re trying to achieve?

Like register as a user?

Best regards,
Victoria

July 8, 2018 at 8:46 pm in reply to: Portfolio Header image not full width #982830

Victoria
Inactive Moderator

Hi Michael,

You need to copy this file to the child theme and make customizations there.
https://kriesi.at/support/topic/new-shortcodes-or-edited-shortcodes-in-child-theme/

Best regards,
Victoria

July 8, 2018 at 8:43 pm in reply to: How to stop automatic replay of video element? #982828

Victoria
Inactive Moderator

Hi germanonline,

Please do not make duplicate threads.

Best regards,
Victoria

July 8, 2018 at 8:42 pm in reply to: How to make videos responsive? #982826

Victoria
Inactive Moderator

Hi germanonline,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 8, 2018 at 8:31 pm in reply to: Duplicate item in Portfolio Masonry grid #982820

Victoria
Inactive Moderator

Hi samvasgr,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 8, 2018 at 8:27 pm in reply to: Enfold Footer Widget Issues #982817

Victoria
Inactive Moderator

Hi, navindesigns

Best regards,
Victoria

July 8, 2018 at 8:25 pm in reply to: Stack columns next to each other instead on top of each other on mobile #982815

Victoria
Inactive Moderator

Hi navindesigns,

It looks like this now

Is this not what you were asking for?

Best regards,
Victoria

July 8, 2018 at 8:22 pm in reply to: Blog issue #982814

Victoria
Inactive Moderator

Hi bobjonesdesigns,

I meant the mockup. What are you trying to achieve?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 25,351 through 25,380 (of 38,325 total)

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