Page 778 – Support | Kriesi.at – Premium WordPress Themes

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September 11, 2018 at 8:11 pm in reply to: Gallery in Tab-Section not loading #1008571

Victoria
Inactive Moderator

Hi Maskenzauber,

They are not the default because they are probably supposed to fade in and so JavaScript will set the rules for them.

Best regards,
Victoria

September 11, 2018 at 8:03 pm in reply to: iframe configuration #1008566

Victoria
Inactive Moderator

Hey VM,

The iframe looks fine, does not get dark and opens fast on my end. Did you manage to get it working? Or did you mean mobile screen?

Best regards,
Victoria

September 11, 2018 at 8:01 pm in reply to: problem with the mobile presentation of a video in a full-image slider #1008563

Victoria
Inactive Moderator

Hey m_reiprich,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Here are some threads to consider:

Object Error on mobile with video slider

https://kriesi.at/support/topic/fullwidth-easy-slider-with-video-asking-for-object-on-mobile/

[object][Object] On Mobile Fullwidth Easy Slider

Best regards,
Victoria

September 11, 2018 at 7:55 pm in reply to: Site won't load properly #1008561

Victoria
Inactive Moderator

Hi vin8tan,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 11, 2018 at 7:30 pm in reply to: moving the search box #1008541

Victoria
Inactive Moderator

Hi yampieters,

Can you disable caching and minification for now?

Best regards,
Victoria

September 11, 2018 at 7:27 pm in reply to: Sticky Menu / Non Sticky Top Menu on mobile #1008539
Victoria
Inactive Moderator
Hi eKMUch,

I put this code on top of your Quick css in the German version of the theme option and it works:
```
@media only screen and (max-width: 767px) {
.html_header_top.html_header_sticky #top #wrap_all #header {
    position: fixed;
}

 #header_meta {
    display: none;
}
}
```
Please check.

Best regards,
Victoria
September 11, 2018 at 7:16 pm in reply to: Full transparent mobile header. #1008532
Victoria
Inactive Moderator
Hi alinademi,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
      top: -20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 11, 2018 at 7:13 pm in reply to: Header background with transparent and shadow #1008526

Victoria
Inactive Moderator

Hi honkatech,

Well, I don’t see the code you posted above in the theme options. If you add it there the shadow will appear.

If you need further assistance please let us know.
Best regards,
Victoria

September 11, 2018 at 7:06 pm in reply to: Enfold mobile logo and burger displaying in the centre #1008523
Victoria
Inactive Moderator
Hi kitchkitch,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .responsive #top .logo {
        width: 60% !important;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 11, 2018 at 7:01 pm in reply to: Blog post font doesn't change, headers do #1008518

Victoria
Inactive Moderator

Hi Eikordo,

Sorry but this account is not admin and I cannot see theme options, can you please make it admin?

Best regards,
Victoria

September 7, 2018 at 6:11 pm in reply to: Enfold child | Tab Section > Tab Title width not growing to contain content #1007242
Victoria
Inactive Moderator
Hi tocal,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
   .av-inner-tab-title strong { 
        height: 27px;
    }
    #team_tabs .av-section-tab-title {
        white-space: normal;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2018 at 6:03 pm in reply to: 6 columns #1007237

Victoria
Inactive Moderator

Hi lleonera,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 7, 2018 at 6:03 pm in reply to: Closing top tabs #1007236

Victoria
Inactive Moderator

Hey evertypedesign,

No, there is no option to close the tabs once they were activated.
It might be possible with additional JavaScript.

Best regards,
Victoria

September 7, 2018 at 6:00 pm in reply to: timeline icon css mobil #1007235

Victoria
Inactive Moderator

Hi PascalLID,

I don’t see the issue, I see no errors, can you point us to a page or an element where it is happening?

Best regards,
Victoria

September 7, 2018 at 5:58 pm in reply to: Video widget in sidebar returning error #1007234

Victoria
Inactive Moderator

Hi vcfa_it,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2018 at 5:57 pm in reply to: Product slider, only slide 1 product? #1007233

Victoria
Inactive Moderator

Hi wzshop,

This kind of sliding is not available at the moment. You might want to look for a plugin that has that.

Best regards,
Victoria

September 7, 2018 at 5:56 pm in reply to: Center Table in Color Section #1007232

Victoria
Inactive Moderator

Hi onlylettersandnumbers,

Best regards,
Victoria

September 7, 2018 at 5:54 pm in reply to: Phone number link not clickable on mobile version of site #1007231
Victoria
Inactive Moderator
Hey johnworfin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  #header #text-2 {
    width: 36%;
  }
  .logo a {
      width: 70%;
      margin-top: 12px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2018 at 5:50 pm in reply to: woocommerce check page form labels disappears #1007230

Victoria
Inactive Moderator

Hi giorgio_betagrafic,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Where are you adding the code?

Best regards,
Victoria

September 7, 2018 at 5:49 pm in reply to: Overlapping Sections in Boxed Layout #1007229

Victoria
Inactive Moderator

Hi John,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2018 at 5:48 pm in reply to: Remove Hover effect Social Share Icons #1007228

Victoria
Inactive Moderator

Hi dariosolarino,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 7, 2018 at 5:47 pm in reply to: trouble with nextgen hover effect #1007227

Victoria
Inactive Moderator

Hi CRLouis,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 7, 2018 at 5:46 pm in reply to: Question about WPML #1007225

Victoria
Inactive Moderator

Hey Eefke,

Depends on what features you need and if your website is just a blog or much more than that.
https://wpml.org/purchase/

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2018 at 5:43 pm in reply to: unable to udate to 4.4.1 #1007222

Victoria
Inactive Moderator

Hi montagnettes,

Fro 4.0.7 to 4.4.1 it is better to update via FTP, some files moved around and it is better to remove Enfold folder and upload a fresh copy.

Best regards,
Victoria

September 7, 2018 at 5:39 pm in reply to: Delete tags on Category pages #1007219
Victoria
Inactive Moderator
Hey Charlotte,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_elegant-blog #top.category .post-entry .blog-categories {
    display:none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2018 at 5:36 pm in reply to: Featured images on category #1007217

Victoria
Inactive Moderator

Hey Charlotte,

Do you have a featured image set for that post?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 7, 2018 at 5:32 pm in reply to: Only show some footer columns on mobile #1007214
Victoria
Inactive Moderator
Hey realisedesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
 #footer .flex_column.av_one_fourth:nth-child(2), 
 #footer .flex_column.av_one_fourth:nth-child(3) {
   display: none;
 } 
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2018 at 5:21 pm in reply to: Cannot update theme to 4.4.1 #1007207

Victoria
Inactive Moderator

Hi cyber13,

It’s probably trying to update some meta info and since there are too many products it fails running out of the memory.

Best regards,
Victoria

September 7, 2018 at 5:17 pm in reply to: How can I create traditional video gallery? #1007206

Victoria
Inactive Moderator

Hi Exec4,

Glad you got it working for you! :)

You can try adding the text blocks below the images but it might not give you the result you need.

If you need further assistance please let us know.

Best regards,
Victoria

September 7, 2018 at 5:15 pm in reply to: Old sidebar widget title style flashes on page load #1007204

Victoria
Inactive Moderator

Hi Court_2,

Thanks for the credentials. I do not really see the body resizing. Can you please make a small screencast so that we can see the issue?

Which browser are you using?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 23,311 through 23,340 (of 38,325 total)

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