Page 636 – Support | Kriesi.at – Premium WordPress Themes

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February 5, 2019 at 9:08 pm in reply to: Responsive issue #1063319

Victoria
Inactive Moderator

Hi Maskenzauber,

Could you please give us a link to your website, we need more context to be able to help you. And please specify which element it is that you’re trying to hide.

Best regards,
Victoria

February 5, 2019 at 9:05 pm in reply to: Logo Not appearing as I'd like #1063317
Victoria
Inactive Moderator
Hi Oliver,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.html_header_top.html_logo_center .av_header_transparency .logo img {
  width: 30vw;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 5, 2019 at 8:58 pm in reply to: Google maps API und Enfold Tutorial #1063316

Victoria
Inactive Moderator

Hi fenster123de,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 5, 2019 at 8:57 pm in reply to: Footer on tablet cuts off text #1063315

Victoria
Inactive Moderator

Hi Philip,

Best regards,
Victoria

February 5, 2019 at 8:54 pm in reply to: Page / browser caching problem #1063314

Victoria
Inactive Moderator

Hi zimbo,

Glad it’s working for now and yes, we could not reproduce the issue on our machines. I strongly believe it was a browser caching issue.

If you need further assistance please let us know.

Best regards,
Victoria

February 5, 2019 at 8:52 pm in reply to: Headermenu title menu_item cloning setting? #1063312

Victoria
Inactive Moderator

Hey conversionmedia,

The menu changes are not reversible at this point.

Please use one of the available options

If you need further assistance please let us know.
Best regards,
Victoria

February 5, 2019 at 8:50 pm in reply to: Gallery Lightbox doesn't work correctly #1063311

Victoria
Inactive Moderator

Hi Jordi,

You have a header file in your child theme and it needs to be updated with the fresh copy.

If you need further assistance please let us know.

Best regards,
Victoria

February 5, 2019 at 8:50 pm in reply to: Gallery Lightbox doesn't work correctly #1063310

Victoria
Inactive Moderator

Hi Jordi,

You have a header file in your child theme and it needs to be updated with the fresh copy.

If you need further assistance please let us know.

Best regards,
Victoria

February 5, 2019 at 8:47 pm in reply to: Erhöhter Spam über Kontaktformular trotz «Captcha darstellen» #1063308

Victoria
Inactive Moderator

Hey marco_b,

Please refer to a reply here

Thousands of spam emails

If you need further assistance please let us know.
Best regards,
Victoria

February 5, 2019 at 8:46 pm in reply to: Contact Form Autoresponder #1063307

Victoria
Inactive Moderator

Hi Jan_FtFA,

Best regards,
Victoria

February 5, 2019 at 8:44 pm in reply to: TranslatePress not working after last Enfold update #1063306

Victoria
Inactive Moderator

Hi KevinWijnbergen

Well, the error says the TranslatePress Ajax Request error. You might want to ask the plugin support to look at the issue here.

Best regards,
Victoria

February 5, 2019 at 8:40 pm in reply to: White space in gallery #1063305

Victoria
Inactive Moderator

Hey Dirkoop,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 5, 2019 at 8:37 pm in reply to: Make tab title responsive for mobile #1063302

Victoria
Inactive Moderator

Hi Anton,

Which device are you testing?

Best regards,
Victoria

February 5, 2019 at 8:35 pm in reply to: Sub Menu Will Not Stick #1063301

Victoria
Inactive Moderator

Hi Ariane,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 5, 2019 at 8:33 pm in reply to: How to change the product default "Sort Order" to date? #1063298

Victoria
Inactive Moderator

Hey kagitvs,

Here are some threads to consider:

Changing default sorting order on the shop page

https://kriesi.at/support/topic/woocommerce-product-sorting/

If you need further assistance please let us know.
Best regards,
Victoria

February 5, 2019 at 8:32 pm in reply to: Shop & Category Pages – Transparent Header, Shop – Footer not 100% width #1063297

Victoria
Inactive Moderator

Hi Andreas,

Well, the footer is added inside the container that limits its width. It should be outside of it. It can be that one of the shortcodes that are added there not closed properly.

It can also be a plugin conflict. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

As for the 3 and 4, those customizations are out of the scope of our support, unfortunately.

Best regards,
Victoria

February 5, 2019 at 8:23 pm in reply to: Remove descriptions from Woocommerce shop page #1063293
Victoria
Inactive Moderator
Hi rb4ever2007,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.post-type-archive-product ul.products.list li.product div[itemprop="description"] {
    display: none;
}
.product-category.product div[itemprop="description"] {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 5, 2019 at 8:21 pm in reply to: How Do You Move the Author and Date Byline to The Top of a Post Page? #1063291
Victoria
Inactive Moderator
Hi targetzero,

Here is the code you can put in your funtions.php
```
function move_postmeta(){
?>
<script>
	jQuery(window).load(function(){
		jQuery( ".single.single-post .post-meta-infos" ).insertAfter('.big-preview.single-big' );
	}());
</script>
<?php
}
add_action('wp_footer', 'move_postmeta');
```
If you need further assistance please let us know.
Best regards,
Victoria
February 5, 2019 at 8:09 pm in reply to: Change to ASC order by date in the specific taxonomy archive pages #1063288

Victoria
Inactive Moderator

Hi Koji,

Glad you got it working for you and thank you for sharing your solution! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 5, 2019 at 8:07 pm in reply to: Colour section height #1063285

Victoria
Inactive Moderator

Hi Lara,

https://cl.ly/153be7848594 The button is centered vertically, do you mean you need it centered horizontally?

Best regards,
Victoria

February 5, 2019 at 8:05 pm in reply to: The theme (Enfold) made website not work any more #1063282

Victoria
Inactive Moderator

Hi dinhgilbert,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 5, 2019 at 8:03 pm in reply to: How to Disable Frontend Admin Bar "Edit" Link from Opening New Tab #1063281
Victoria
Inactive Moderator
Hi Manny Rodrigues,

You can comment out the line
```
‘meta’	=> array( ‘target’ => ‘blank’ )
```
and see if it chagnes it.

Best regards,
Victoria
February 5, 2019 at 7:32 pm in reply to: Fallback image Bug #1063273

Victoria
Inactive Moderator

Hi Maskenzauber,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

February 5, 2019 at 7:31 pm in reply to: Text input not possible #1063272

Victoria
Inactive Moderator

Hi Thina,

Best regards,
Victoria

February 5, 2019 at 7:26 pm in reply to: Make search list disappear again on click in input or outside #1063271

Victoria
Inactive Moderator

Hi Elmar,

Best regards,
Victoria

February 5, 2019 at 7:23 pm in reply to: Google maps is not working correctly #1063266

Victoria
Inactive Moderator

Hi operationeel,

Could you please attach some screenshots of the issue?

Which links are you referring to?

Best regards,
Victoria

February 5, 2019 at 7:20 pm in reply to: google maps displays development purposes #1063264

Victoria
Inactive Moderator

Hi pannosk,

Best regards,
Victoria

February 5, 2019 at 7:16 pm in reply to: Header Logo #1063259
Victoria
Inactive Moderator
Hey Andreas,

Best regards,
Victoria
- This reply was modified 7 years ago by Victoria.
February 5, 2019 at 7:14 pm in reply to: Advanced Layer Slider #1063258

Victoria
Inactive Moderator

Hi vinayb,

Looks like the slider is totally hidden now in portrait mode on mobile. Are you hiding it?

Best regards,
Victoria

February 5, 2019 at 7:10 pm in reply to: Unable to show contact form title on page #1063255

Victoria
Inactive Moderator

Hi Antonio,

Hmm…. that is very weird.

Which version of php are you running?

Best regards,
Victoria
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Viewing 30 posts - 19,051 through 19,080 (of 38,325 total)

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