Page 615 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 18,421 through 18,450 (of 38,325 total)

← 1 2 3 … 614 615 616 … 1,276 1,277 1,278 →

Author

Posts
February 24, 2019 at 5:49 pm in reply to: Remove Enfold Theme bei Kriesi in Footer #1070984

Victoria
Inactive Moderator

Hi SarahKunterbunt,

Please check if it works for you now.

Best regards,
Victoria

February 24, 2019 at 5:44 pm in reply to: Uploading Enfold Theme #1070982

Victoria
Inactive Moderator

Hey Eyrun Thune,

Yes, you just upload the Enfold zip.

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2019 at 5:43 pm in reply to: Layerslider Popup Button Trigger Opens Slideshow Momentarily Then Closes #1070981

Victoria
Inactive Moderator

Hey WMLewis,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you or write to the Layer Slider support :)

Best regards,
Victoria

February 24, 2019 at 5:41 pm in reply to: Enfold Mobile Full Width Content Area / Container #1070980

Victoria
Inactive Moderator

Hey 3MD,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 24, 2019 at 5:40 pm in reply to: Logo Left, Menu Right and Below #1070979

Victoria
Inactive Moderator

Hi gubano,

Thank you. This option does not seem feasible.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2019 at 4:35 pm in reply to: older theme #1070966

Victoria
Inactive Moderator

Hey Kate Schiffler,

The thing is, this theme has been discontinued and if you can it is better to stay a 5.6.3 or maybe only php7.0.

Best regards,
Victoria

February 24, 2019 at 4:32 pm in reply to: Individual Product Navigation Arrows #1070964

Victoria
Inactive Moderator

Hey tankerhq,

Yes, you can hide them.

Or here is a thread for you
https://wordpress.stackexchange.com/questions/178780/next-and-prev-post-link-only-within-category

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2019 at 4:27 pm in reply to: Can't Change Header Font through General Styling #1070961

Victoria
Inactive Moderator

Hi Sabrina,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2019 at 4:18 pm in reply to: mobile view – problems with special heading and sidebar #1070960
Victoria
Inactive Moderator
Hey mslunsky,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width:768px) and (max-width: 1024px){
    .av-special-heading-tag {
        word-wrap: break-word;
        font-size: 1.8em;
    }
    .inner_sidebar, .content .entry-content-wrapper {
        margin-left: 30px;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 24, 2019 at 4:12 pm in reply to: masonry gallery image caption not as overlay but below #1070958

Victoria
Inactive Moderator

Hi hirndrang,

Well, maybe it’s better to make the text smaller or not in the capital letters on the page where it is not working.

Best regards,
Victoria

February 24, 2019 at 4:08 pm in reply to: 2 Columns of Content with Different Height Contents #1070957

Victoria
Inactive Moderator

Hi annaz1,

Best regards,
Victoria

February 24, 2019 at 4:03 pm in reply to: Move cart to custom menu #1070956

Victoria
Inactive Moderator

Hey Rob,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2019 at 4:02 pm in reply to: Current blog posts: widget and Layout Editor #1070955

Victoria
Inactive Moderator

Hey beyond-flora,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2019 at 4:00 pm in reply to: Licence Overciew #1070954

Victoria
Inactive Moderator

Hey Ralf,

We don’t have that info. Please check your Themeforest account.

Best regards,
Victoria

February 24, 2019 at 3:59 pm in reply to: black bar in header after adding GTM snippet to header.php (child-theme) #1070953

Victoria
Inactive Moderator

Hi difu,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 24, 2019 at 3:58 pm in reply to: Fixe Größe von Bildern #1070952

Victoria
Inactive Moderator

Hey Ben_2015,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which page are you doing it on?

Best regards,
Victoria

February 24, 2019 at 3:57 pm in reply to: Anfänger CSS Frage: Mehrere Spalten, unterschiedliche Textlänge, Kontakt-Button #1070949

Victoria
Inactive Moderator

Hey Michael,

https://cl.ly/1bc106706139 I see the hr elements added to add some space, could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 24, 2019 at 3:53 pm in reply to: Logo is cutting off at the bottom in IE #1070948

Victoria
Inactive Moderator

Hi mct2ok,

Thank you.

Please, ask the client for the browser version.

Best regards,
Victoria

February 24, 2019 at 3:51 pm in reply to: action_woocommerce_after_main_content stopped working #1070947

Victoria
Inactive Moderator

Hey dondela,

Looks like the token has expired. Please update it.

Best regards,
Victoria

February 24, 2019 at 3:49 pm in reply to: LayerSlider #1070945

Victoria
Inactive Moderator

Hey Francesca Ba,

No, premium features are not available, to be able to use them you need to purchase the Layer Slider license.

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2019 at 3:48 pm in reply to: Different column height #1070944

Victoria
Inactive Moderator

Hi Dan,

Did you manage to get it working or is the issue is on another page?

Best regards,
Victoria

February 24, 2019 at 3:43 pm in reply to: Theme purchase token not working #1070940

Victoria
Inactive Moderator

Hi julie_ferrand,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 24, 2019 at 3:43 pm in reply to: Screen option settings not working #1070939

Victoria
Inactive Moderator

Hi Anita,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 24, 2019 at 3:41 pm in reply to: Advanced Builder: Website preview and update problem. #1070938

Victoria
Inactive Moderator

Hi vilk85,

There could have been some change in security settings on the server done by the hosting provider or some security or caching plugin changing the rules in the .htaccess. So yes, some things can be changed even if we are not aware of those.

Best regards,
Victoria

February 24, 2019 at 3:38 pm in reply to: WooCommerce Inconsistent layout display behaviour #1070936

Victoria
Inactive Moderator

Hey giorgio_betagrafic,

The first screenshot shows the effect of the code added in Quick css. So what is the issue there?

What is the issue in the second screenshot? Can you please explain a bit more.

Best regards,
Victoria

February 24, 2019 at 3:05 pm in reply to: Contact button next to "scroll to top" button #1070933

Victoria
Inactive Moderator

Hey agnieszka7,

No, there is no such setting. But there are plugins that can be used to do that.

Best regards,
Victoria

February 24, 2019 at 3:04 pm in reply to: Tripadvisor Icon in Social profiles #1070931

Victoria
Inactive Moderator

Hi fanlokbun,

I edited the single quotes in your functions.php file and now the icon can be added.

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2019 at 2:59 pm in reply to: Migration to original theme after offline testing #1070930

Victoria
Inactive Moderator

Hey Szymon,

Well, you never know if the theme you got elsewhere does not have some malicious code. You can buy the licence and do the diff on the files, if they are the same, just use the key and the files you had. If not, you can go with the second option.

Best regards,
Victoria

February 24, 2019 at 2:56 pm in reply to: Former customer utilizing the theme without purchasing it #1070929

Victoria
Inactive Moderator

Hi bonbuttercup,

Well, if you created the API key and your customer does not have it, they will not be able to update the theme. Other than that we cannot really do anything. The good thing is that you have the ThemeForest account for yourself.

Here are the docs for you

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

February 24, 2019 at 2:52 pm in reply to: No posts have been displayed in some categories and tags. HELP #1070927

Victoria
Inactive Moderator

Hi Konstantin,

Which version do you need? We can send you the links.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 18,421 through 18,450 (of 38,325 total)

← 1 2 3 … 614 615 616 … 1,276 1,277 1,278 →