Page 60 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 24, 2020 at 7:21 pm in reply to: Mobile menu transparency problem #1269777

Victoria
Inactive Moderator

Hi interage,

Best regards,
Victoria

December 24, 2020 at 7:18 pm in reply to: Where is the header.php file in my child theme? #1269776
Victoria
Inactive Moderator
Hey samanthashea,

You can add the code in the functions.php file like this:
```
function add_ga_code(){
?>
	<script>
//your code here

	</script> 
<?php
}
add_action('wp_head', 'add_ga_code');
```
Best regards,
Victoria
December 24, 2020 at 7:15 pm in reply to: THEME ERROR #1269775

Victoria
Inactive Moderator

Hi Dynelle,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 24, 2020 at 7:15 pm in reply to: Receiving my password #1269774

Victoria
Inactive Moderator

Hi Tay,

Can you please share the email that you used to register?

Best regards,
Victoria

December 24, 2020 at 7:13 pm in reply to: Change submenu direction #1269773
Victoria
Inactive Moderator
Hi Itai,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av-main-nav ul {
    left: -145px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 24, 2020 at 7:09 pm in reply to: problem with masonry and portfolio #1269772

Victoria
Inactive Moderator

Hi piksam,

Can you disable caching and minification for now and see if the issue gets resolved?

Best regards,
Victoria

December 24, 2020 at 7:05 pm in reply to: Smaller Than Container Width #1269771

Victoria
Inactive Moderator

Hey jknetdesign,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 24, 2020 at 7:02 pm in reply to: Changing Testimonial Title using CSS custom ID attribute/class #1269770
Victoria
Inactive Moderator
Hey leahmessina,

Please try the css like this:
```
#top .hptestimonial strong.avia-testimonial-name {
  color: white;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 24, 2020 at 6:53 pm in reply to: footer menu display on mobile device. #1269769

Victoria
Inactive Moderator

Hey Vincent,

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

December 24, 2020 at 6:49 pm in reply to: Burger Menu > Submenu Item beside on hover #1269768

Victoria
Inactive Moderator

Hey otavioef,

Well, our burger menu does not have an option to open like that. You might want to look for a plugin that does that if you really need it.

If you need further assistance please let us know.
Best regards,
Victoria

December 24, 2020 at 6:46 pm in reply to: Mobile cart fix #1269767

Victoria
Inactive Moderator

Hi El,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

December 24, 2020 at 6:46 pm in reply to: Special Title shadow, Custom CSS class #1269766

Victoria
Inactive Moderator

Hi prospanicatc,

Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

Best regards,
Victoria

December 24, 2020 at 6:42 pm in reply to: Add an icon to a widget text #1269765

Victoria
Inactive Moderator

Hey VapMobile,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 24, 2020 at 6:40 pm in reply to: Tutorial on Element finding so code can be created #1269764

Victoria
Inactive Moderator

Hi wealthyone,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 24, 2020 at 6:32 pm in reply to: No bottom padding below promo box #1269763

Victoria
Inactive Moderator

Hi Marco,

In this case, not really, you can just add the margin again.

Best regards,
Victoria

December 24, 2020 at 6:31 pm in reply to: Any way to get iframe boxes larger? #1269762

Victoria
Inactive Moderator

Hi RMcKee,

There is a link to another thread on how to use iframe:

Open lightbox with an iframe

If you need further assistance please let us know.
Best regards,
Victoria

December 24, 2020 at 6:30 pm in reply to: Font size in selection Tab #1269761

Victoria
Inactive Moderator

Hi SikoraEDV,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 24, 2020 at 6:25 pm in reply to: masonary galary disable grayscale on mobile version #1269760

Victoria
Inactive Moderator

Hi Sirpa,

Please remove the custom css from before and we will try to offer a different solution.

Best regards,
Victoria

December 24, 2020 at 6:23 pm in reply to: View products in mobile #1269759

Victoria
Inactive Moderator

Hi brunet77,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 23, 2020 at 11:03 pm in reply to: adding image into a burger menu SECTION #1269677

Victoria
Inactive Moderator

Hey Stilecatalini,

I replied to you in another thread, that our menu does not have that option out of the box, you need to look for a plugin or hire a developer to build that for you.

If you need further assistance please let us know.
Best regards,
Victoria

December 23, 2020 at 10:59 pm in reply to: Why is the text spacing so weird like this #1269676

Victoria
Inactive Moderator

Hey samanthashea,

This is a justified text, you need to have it left-aligned, then space will look different. Did you change it with the css?

Best regards,
Victoria

December 23, 2020 at 10:56 pm in reply to: Mobile menu transparency problem #1269675

Victoria
Inactive Moderator

Hey interage,

Could you please attach some screenshots of the issue?

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 23, 2020 at 10:55 pm in reply to: Accordion Slider custom height adjustment #1269673

Victoria
Inactive Moderator

Hi HeidiHanson,

Glad we could help :)

Happy holidays!
Best regards,
Victoria

December 23, 2020 at 10:55 pm in reply to: HELP EVERYTHING IS GONE #1269671

Victoria
Inactive Moderator

Hi samanthashea,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 23, 2020 at 10:55 pm in reply to: Help! Mobile Menu not displaying? #1269670

Victoria
Inactive Moderator

Hey MrMojoRisin,

Please have a look at the following thread:

Problems with Enfold in combination with WordPress 5.6

If you need further assistance please let us know.

Best regards,
Victoria

December 23, 2020 at 10:49 pm in reply to: Change font size of image caption #1269669

Victoria
Inactive Moderator

Hi mynoxin,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 23, 2020 at 10:49 pm in reply to: Remove display all image numbers at once? #1269667

Victoria
Inactive Moderator

Hey ReinaSmallenbroek,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

December 23, 2020 at 10:46 pm in reply to: Hide/Remove portfolio_entries pages? #1269665

Victoria
Inactive Moderator

Hey id-systems,

Please have a look at the following link:

Disable Enfold Portfolio

If you need further assistance please let us know.
Best regards,
Victoria

December 23, 2020 at 10:34 pm in reply to: How to change product image sizes in product page #1269663

Victoria
Inactive Moderator

Hi El,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 23, 2020 at 10:31 pm in reply to: Status 404 #1269662

Victoria
Inactive Moderator

Hey smooty1970,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 1,771 through 1,800 (of 38,331 total)

← 1 2 3 … 59 60 61 … 1,276 1,277 1,278 →