Forum Replies Created
-
AuthorPosts
-
Hi GTLuxury,
We need to check the WordPress dashboard first.
Best regards,
VictoriaMarch 12, 2021 at 7:05 pm in reply to: Copy erscheint nicht | enfold_child.css color transparent! #1287838Hi Nicoletta_DUS,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Pelle,
Did you try to disable css and JavaScript merging and the caching plugins and see if the css changes take effect?
Best regards,
VictoriaHey aledelpu,
This issue is resolved in 4.8.1. Please reload the theme over FTP and see if that helps.
Best regards,
VictoriaHi aledelpu,
Glad you got it working for you with Mike’s! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Owen,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi tabithabarnette,
You can install the Envato Market Plugin and try to update with it.
Here is the link for you:
https://envato.com/market-plugin/Best regards,
VictoriaHey amyteslin,
I am not getting the same result. Which page is it happening on?
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaMarch 12, 2021 at 6:49 pm in reply to: White space below Fullwidth Easy Slider on Home page #1287826Hey melodysundberg,
We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.
Best regards,
VictoriaMarch 12, 2021 at 6:49 pm in reply to: Text box on page showing all text in bold when it shouldn't #1287825Hi zebravision,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaMarch 12, 2021 at 6:48 pm in reply to: Fullscreen Slider loads same picture two times in Chrome. #1287824Hi Werk32,
Glad it’s working for you now! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Presumebox,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Kritzfred,
Could you please attach some screenshots of the issue?
I do not seem to find the problem.
Best regards,
VictoriaMarch 12, 2021 at 6:43 pm in reply to: change font (and font size) of product review section #1287820Hi the_digital_manager,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi the_digital_manager,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi vincenttro,
Do you have the cPanel access or the like?
Those errors are not theme-specific, those are general WordPress errors. Do you have other error in the logs now?
Best regards,
VictoriaHi Mike,
Ok :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
VictoriaHi krebshilfe,
These are the WordPress files. Please update WordPress or re-update it to see if it solves the issue. Or you might need to go back to php7.4 for a bit.
Best regards,
VictoriaMarch 12, 2021 at 6:37 pm in reply to: Not taking changes in Advanced styling + Cookie consent box #1287811Hey pelle_op,
What changes did you try to make?
Could you please attach a mockup of what you’re trying to achieve?
Best regards,
VictoriaHi Zaccc,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi Sebastian,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHey jskindustrial,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Which page are you doing it on?
Best regards,
VictoriaHi jskindustrial,
Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).
Best regards,
VictoriaMarch 12, 2021 at 6:24 pm in reply to: After update to Wordperss5.7 & newest Enfold. Layerslider & photos can't s show #1287803Hi pennylee525,
Can you disable caching and minification for now?
Best regards,
VictoriaMarch 12, 2021 at 6:20 pm in reply to: “Updating failed. The response is not a valid JSON response.” #1287801Hi ashhallen,
Please try switching to the classic editor in the theme options and see if that helps to solve the issue.
Best regards,
VictoriaHey peta_moonstone,
Please try to use the sup tag instead.
Here is the link for you:
https://www.w3schools.com/tags/tag_sup.aspBest regards,
VictoriaHey Hirudoterapia,
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
.html_av-overlay-side.av-burger-overlay-active-delayed .av-burger-overlay-scroll { background-color: #fff; }
If you need further assistance please let us know.
Best regards,
VictoriaHey namgyal,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaHey steridhh,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey maryenvato,
You can install the Envato Market Plugin and try to update with it.
Here is the link for you:
https://envato.com/market-plugin/Best regards,
Victoria -
AuthorPosts