Page 47 – Support | Kriesi.at – Premium WordPress Themes

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January 27, 2021 at 11:18 am in reply to: Double hamburger menu on iPad landscape mode #1275736

Victoria
Inactive Moderator

Hi mterrianrode,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

January 27, 2021 at 11:17 am in reply to: fatal error when selecting "customize" in the styling section #1275735

Victoria
Inactive Moderator

Hi elenagrassi,

Thank you. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 27, 2021 at 11:16 am in reply to: Google Maps Api Key error #1275734

Victoria
Inactive Moderator

Hi Empatica,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 11:15 am in reply to: empty column #1275733

Victoria
Inactive Moderator

Hi Franz,

Best regards,
Victoria

January 27, 2021 at 11:13 am in reply to: Accordion Issue #1275732

Victoria
Inactive Moderator

Hi PepperGroup,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 11:12 am in reply to: Sitemap [Footer] – Small Edit #1275731

Victoria
Inactive Moderator

Hi jamesnardell,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 11:11 am in reply to: Shrinking Header / Logo always remains shrinked #1275729

Victoria
Inactive Moderator

Hi Plotz,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 11:10 am in reply to: unable to Eliminate Render-Blocking Resources #1275728

Victoria
Inactive Moderator

Hi laptophobo,

Here is a discussion about the topic that might help you:

SEO, Google Page insights, blocking rendering ressources "above the fold"

If you need further assistance please let us know.
Best regards,
Victoria

January 27, 2021 at 11:04 am in reply to: Burger/Mobile Menu #1275727

Victoria
Inactive Moderator

Hi jewsforjesus,

Please have a look at the following thread:

WP update 5.6 – Submenu Sticky and Mobile Menu not working

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 11:04 am in reply to: Blog style #1275726

Victoria
Inactive Moderator

Hi jewsforjesus,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 27, 2021 at 10:59 am in reply to: Widget "Enfold latest News" #1275723

Victoria
Inactive Moderator

Hi Sonja,

I see the 3 categories chosen in all widgets for the latest news. Which widget is where you set the 2 categories.

Best regards,
Victoria

January 27, 2021 at 10:53 am in reply to: Ninja forms breaking with enfold #1275716

Victoria
Inactive Moderator

Hey Gabster,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 27, 2021 at 10:51 am in reply to: Problems after enfold Update and WP 5.6 Update #1275714
Victoria
Inactive Moderator
Hi NoraGTS,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive #top #main #revolutionslider_1.container_wrap:first-child {
      min-height: auto !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 27, 2021 at 10:40 am in reply to: burger menu over logo on small screen #1275706
Victoria
Inactive Moderator
Hi Stan,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .responsive #top #wrap_all .container {
        width: 100;
        max-width: 100%;
    }
    .responsive .logo img {
        width: 90%;
    }
 
}
@media only screen and (min-width: 480px) and (max-width: 767px) {
        .responsive #top .logo img {
            width: 75%;
        }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 27, 2021 at 10:35 am in reply to: t arredo problem after theme upgrade #1275703

Victoria
Inactive Moderator

Hi Manuel Curatolo,

Yes, please make a backup and let’s try to downgrade. You can always update WordPress but the website has to be in working condition, I understand.

Best regards,
Victoria

January 27, 2021 at 10:32 am in reply to: Burger menu not displayed #1275702

Victoria
Inactive Moderator

Hi 123textieldruk,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 10:31 am in reply to: 2 rows of 2 social icons in footer #1275701

Victoria
Inactive Moderator

Hey Tia,

Can you please put them in one widget and we will try to adjust it via CSS?

Best regards,
Victoria

January 27, 2021 at 10:30 am in reply to: iframe in lightbox pop-up not working #1275698

Victoria
Inactive Moderator

Hi Tia,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 27, 2021 at 10:29 am in reply to: Delete Blue Background around Product Title on Shop Page #1275697

Victoria
Inactive Moderator

Hey RosannaK,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 27, 2021 at 10:28 am in reply to: Remove border from Header #1275695
Victoria
Inactive Moderator
Hey ellenstevens,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .av_header_with_border.av_header_transparency #header_main,
#top .av_header_with_border.av_header_transparency #header_meta {
    border: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 27, 2021 at 10:27 am in reply to: Posts stange design after duplicating site #1275692

Victoria
Inactive Moderator

Hi MedialabEemland,

On this website https://onderwijs.bibliotheekeemland.nl you have the parent theme 4.5.5 and the child theme with all files copied to it with version 4.4.1. It’s not a good practice. You need to update the theme to the latest anyway and why all the files are there in the child theme? Are they all modified?

Best regards,
Victoria

January 27, 2021 at 10:23 am in reply to: Access tabs from keyboard #1275690

Victoria
Inactive Moderator

Hi cacvaquero,

In Mike’s reply, it says that the Tab section is working properly. Which version of Enfold are you running?

Best regards,
Victoria

January 27, 2021 at 10:17 am in reply to: Contact form not registering or submitting #1275684

Victoria
Inactive Moderator

Hi threemarketinginc,

So do you need more help with this or we can close?

Best regards,
Victoria

January 27, 2021 at 10:09 am in reply to: Breadcrumb trail is not responsive on mobile #1275681

Victoria
Inactive Moderator

Hi senhorvinho,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

January 27, 2021 at 10:06 am in reply to: images are no longer showing on page #1275680

Victoria
Inactive Moderator

Hey edc1512,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 27, 2021 at 10:05 am in reply to: Questions about hiring someone to edit my Enfold site #1275678

Victoria
Inactive Moderator

Hi AFEC,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 27, 2021 at 10:04 am in reply to: Centering product category images on Shop page #1275677

Victoria
Inactive Moderator

Hey RosannaK,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 27, 2021 at 10:04 am in reply to: Comments/discussions #1275676

Victoria
Inactive Moderator

Hey Joe,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 27, 2021 at 12:47 am in reply to: Advanced Layerslider showing above Header #1275637

Victoria
Inactive Moderator

Hey teamvelocitymarketing,

Could you please attach some screenshots of the issue?

It seems to be working fine on my end.

Best regards,
Victoria

January 27, 2021 at 12:44 am in reply to: can't see the google map in my contact page #1275636

Victoria
Inactive Moderator

Hi hooman80,

Can you please add the key, we need to test it with the key.

Best regards,
Victoria
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Viewing 30 posts - 1,381 through 1,410 (of 38,331 total)

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