Page 268 – Support | Kriesi.at – Premium WordPress Themes

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April 15, 2020 at 5:34 pm in reply to: Advanced Layout Builder and Classic mode #1204069

Victoria
Inactive Moderator

Hi ehquionest,

This is an open bug that the dev team is working on, we are unsure when it will be solved. It’s pretty technical, but basically WordPress doesn’t use the alb template when previewing an unpublished post.
For now, the best solution we can offer is to publish your post and view it, then change the status of it if you don’t want it published.

Best regards,
Victoria

April 15, 2020 at 5:29 pm in reply to: Add Telegram in social medias profiles #1204065

Victoria
Inactive Moderator

Hi ehquionest,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 5:27 pm in reply to: Problem in Enfold theme #1204064

Victoria
Inactive Moderator

Hey jaldesign,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 15, 2020 at 5:10 pm in reply to: Change the main menu hegiht when custom height is defined for the header #1204058

Victoria
Inactive Moderator

Hey pepin,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 15, 2020 at 5:09 pm in reply to: Screen isn't scrolling with drag/drop on Avia Layout Builder #1204057

Victoria
Inactive Moderator

Hey JenniferHillberg,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 15, 2020 at 5:05 pm in reply to: Mobile issues: disappearing special heading + unwanted border #1204056

Victoria
Inactive Moderator

Hey swibbycreations,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 15, 2020 at 5:04 pm in reply to: Personal Token #1204055

Victoria
Inactive Moderator

Hi payton_sil,

@dern1ck thank you for your input :)

Did you find the info helpful or do you need more help?

Best regards,
Victoria

April 15, 2020 at 4:59 pm in reply to: Price filter widget #1204054
Victoria
Inactive Moderator
Hey!

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color .widget_price_filter .ui-slider-horizontal .ui-slider-range{
  background-color: #643f3f;
}
```
If you need further assistance please let us know.
Cheers!
Victoria
April 15, 2020 at 4:56 pm in reply to: Page builder missing #1204051

Victoria
Inactive Moderator

Hey vonJanne,

Please have a look at the solution posted here:
https://kriesi.at/support/topic/shortcodes-window-after-updating-to-wordpress-5-4/

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 15, 2020 at 4:46 pm in reply to: Issues when updating to Enfold version 4.7.4 #1204045

Victoria
Inactive Moderator

Hi Sonja,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

April 15, 2020 at 4:45 pm in reply to: Blog – hold up #1204044

Victoria
Inactive Moderator

Hey Basti_DLK_23,

Could you please attach some screenshots of the issue?

Can you please describe the issue in more detail, please?

Best regards,
Victoria

April 15, 2020 at 4:42 pm in reply to: CSS rapide dans Enfold Child non pris en compte #1204039

Victoria
Inactive Moderator

Hi Maneu,

Glad you got it working for you! :)

I will put the private content in the private box and close the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

April 15, 2020 at 4:41 pm in reply to: Blog Posts: Automatically display author, date, and categories? #1204037

Victoria
Inactive Moderator

Hi Magnus,

You need to use the get_the_author() function.

Here are the docs for you:

get_the_author()

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 4:39 pm in reply to: URGENT : updated pages cleared #1204036

Victoria
Inactive Moderator

Hey Criti30,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

April 15, 2020 at 4:38 pm in reply to: fixed background grid image not viewing on ios #1204035
Victoria
Inactive Moderator
Hey laptophobo,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  .avia-safari  #supportrose.av-flex-cells .no_margin {
    background-attachment: scroll !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
April 15, 2020 at 4:33 pm in reply to: Cant log on suddenly, with errors #1204033

Victoria
Inactive Moderator

Hey aarti28,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of Enfold are you running? Which version of php are you running?

Best regards,
Victoria

April 15, 2020 at 4:33 pm in reply to: Cant log on suddenly, with errors #1204032

Victoria
Inactive Moderator

Hey aarti28,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Which version of Enfold are you running? Which version of php are you running?

Best regards,
Victoria

April 15, 2020 at 4:32 pm in reply to: Change image size on masonry gallery #1204030

Victoria
Inactive Moderator

Hi Nikola,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 4:31 pm in reply to: Custom search box in Fullwidth Sub Menu kills mobile search icon #1204029

Victoria
Inactive Moderator

Hey dern1ck,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

April 15, 2020 at 4:28 pm in reply to: Issue in changing angle of diagonal border #1204028

Victoria
Inactive Moderator

Hi PA_jgoodwin,

Yes, the custom.css will be erased. It is better to put it to the Theme options > General Styling > Quick css field or have a child theme and put the code to the styles.css file there.

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 3:39 pm in reply to: images not showing on smartphone #1204016

Victoria
Inactive Moderator

Hi dognwolf,

Glad we could help :)

We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

April 15, 2020 at 3:38 pm in reply to: Active link in widget / tab #1204014

Victoria
Inactive Moderator

Hi Susanne,

That will require additional JavaScript or changing php files which is kind of out of the support that we provide here.

Best regards,
Victoria

April 15, 2020 at 3:35 pm in reply to: Advanced Layout Builder and Classic mode #1204013

Victoria
Inactive Moderator

Hi ehquionest,

Please check the pages now :)

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 3:16 pm in reply to: bbpress RTL #1204007

Victoria
Inactive Moderator

Hi mooshonov,

I think you should also address the issue at the bbpress support forums, you might find the answers there.
https://bbpress.org/forums/topic-tag/rtl/

Best regards,
Victoria

April 15, 2020 at 3:10 pm in reply to: Accordion Toggle – Selection/Highlight #1204005

Victoria
Inactive Moderator

Hi Sclark91,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

April 15, 2020 at 3:02 pm in reply to: Cant get the Enfold theme to show up on WP 5.4 theme window #1204001

Victoria
Inactive Moderator

Hi hillphoenix,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

April 15, 2020 at 3:01 pm in reply to: Can not translate some words in portuguese language #1204000

Victoria
Inactive Moderator

Hey DariaAlbufeira,

Please try switching to Brazilian Portuguese and see if the issue persists. Enfold does not really have the pt_pt version.

If you need further assistance please let us know.
Best regards,
Victoria

April 15, 2020 at 2:46 pm in reply to: Blog Posts displays only excerpt instead of full content #1203997

Victoria
Inactive Moderator

Hi sproutstudio,

https://share.getcloudapp.com/p9u7EN9K You can go to Settings > Reading and change the setting there.

Best regards,
Victoria

April 15, 2020 at 2:42 pm in reply to: Video Blogs #1203994

Victoria
Inactive Moderator

Hi Jagrav,

We are closing the threads. Can we close this one?

Best regards,
Victoria

April 14, 2020 at 8:57 pm in reply to: Menu view shows editors used #1203761
Victoria
Inactive Moderator
Hi!

Here is the code you can put in your funtions.php
```
add_action('admin_head', 'my_custom_css');

function my_custom_css() {
  echo '<style>
		.menu-edit  .item-type.item-type-default {
		    display: none;
		}
  </style>';
}
```
Sorry the style gets invisible, here is the code

add_action(‘admin_head’, ‘my_custom_css’);

function my_custom_css() {
echo ‘

‘;
}

If you need further assistance please let us know.
Cheers!
Victoria
- This reply was modified 5 years, 10 months ago by Victoria.
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